Question about Bosch Axxis+ WFR 2460 Front Load Washer

10 Answers

Pump Blocked - Cannot open/remove cap

The Washer says that the pump is blocked. The manual says that I can open the pump cap and clear out whatever is blocking the pump (lint/loose change etc. that might be stuck there). However, I cannot open the pump cap? I can turn it about a 1/4 circle and then it does not budge! Any ideas?

Posted by on

  • 2 more comments 
  • rubidee Nov 06, 2007

    I tried everything to try and open the pump cap but it wouldn't budge. I eventually ended up breaking it and then removing the offending piece of cloth. Bought a new pump cap online but am still unable to open the old pump cap. help!!!

  • Anonymous Nov 11, 2007

    Cannot remove pump cap. Cannot get purchase on it to pull it as any
    kind of wrech/pliers slips off & the plastic is too brittle to
    force it without breaking it.
    Poor
    design!!!!!! All the instructions say is to "carefully remove pump
    cap". what a croc. So alternative is to buy a new machine & throw
    the whole thing out cuz the frustration here is enough to make me wish
    I'd never bought this stupid washer in the first place! Will buy a
    different brand next time! I have the Bosch Maxx WFL 2260. Please email a better solution to socoineen@yahoo.com thanks

  • Anonymous May 12, 2008

    !@#$% pump cap is all I can say and I will never buy another Bosch washing machine. I had a Pacific front loader before for 15years. Pity they stopped selling them here in Australia. The cap will only turn 1/4. There is no amount of brute strenght that will turn it. When it was new i tried to open the cap and even then it was stuck. WFL1800AU/20

  • Unfixingcleric
    Unfixingcleric Aug 30, 2014

    I just broke the cap...

×

10 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The pump cap goes back into the machine about 7 cm (3 inches). It has openings that allow the water from the tank to drain during normal operation. However, if something (like a hairpin) is long enough to lodge between the cap's hole and the drainage tube then when you try to twist the cap open it jams against the offending item (hard to explain without a diagram). The only way to remove it is to tip machine up, unscrew whole pump unit, undo clips holing it in place and then pulling rubbish out. It's a pain. Then make sure the propeller is back in place, securely (or this will lead to more noise and refixing - which will be easier 'cos at least you can get the @#$#$% cap off now).

Posted on May 02, 2010

  • ericTheHalf Aug 30, 2010

    I found a diagram online of the cap so I was able to visualize why brute force might be a bad idea. I took the back off of the washer and remove the hose to the pump. Bingo, out came rather long piece of stainless steel. It kept the cap from turning all of the way. After much head scratching I finally figured out what it was. The underwire of a bra. I only mention that because it is a piece of metal that is frequently in washers and probably not thought of.

  • Unfixingcleric
    Unfixingcleric Aug 30, 2014

    How did you get the cap off? Mine is stuck stuck, I'm about a 1/4 turn from open, and just broke the middle part of the cap

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem. What I did to get around it was too run a rinse cycle followed by a drain cycle with no spin. That moved things around enough to open the cap. Inside I found a bobby pin and a penny.

Posted on Feb 26, 2017

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thank you everyone.
Tipped the machine left side down
Took off the hose from the pump unit by opening the wire grip and fished out bra wires, kirby grips, a one dollar coin, and some indescribable gunk
All better now

Posted on Nov 27, 2015

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If you disconnect the main tube running from the machine into the pump (on the left, accessible if you remove the front bottom panel, held on by plastic snaps and one or two screws), you can then clean out any blockages that are preventing the cap from being removed just by snaking a finger in. Not too tough and no need to put the machine on its side. The tube is held on by one of those wire crimps, you will need pliers to get it off and back on again. Once youve cleared that out, the cap should be easy to remove.

Posted on Nov 11, 2015

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

I've done all of the above and Broke the middle part of the cap...I need help

Posted on Aug 30, 2014

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had same issue tonight! Was struggling for almost 2 hours to open it. Eventually I got it open with pliers. I wiggled it around a little and then twisted hard! It was kind of scary, because I was scared that I was gonna break the cap. It came off, and there was a naughty piece of metal wire that was causing the problem!

Posted on Jun 05, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I took  DW-40 and sprayed around the diameter of the cap, I could free it after that.
However no matter how many times I clean the pump trap and the little black hose I continue to get a "pump block" fault . Any other suggestions? Please help.

Posted on Jun 05, 2008

×

We had this problem, after draining the washing machine wiggling the pump cover it would come off. It only turned about a quarter turn. We fixed it by running a drain cycle only as described in the manual. This seemed to dislodge whatever was blocking the pump cover from turning freely (a nickel and dime).

Posted on Dec 22, 2007

Sometimes it just takes brute force to open the pump cap. Try wiggling a bit from side to side; if an odd-shaped item is lodged in there, it can really be tough (but possible!) to open.

Posted on Mar 18, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem and solved it by disconnecting the washer from the water and the mains and then laying it on its back, the cause of the blockage was then dislodged and I could unscrew the pump cover.

Posted on Apr 05, 2013

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Elba washing machine wont drain or spin


The pump filter is blocked ,so it wont empty,remove filter cap and clear out lint, coins etc.

Jan 03, 2014 | Fisher Paykel Fisher & Paykel Elba 3.7 cu...

1 Answer

The code error is LD


LD Error - indicates that drain times are longer than expected.
Is there water in the bottom of the tub? If yes then open back of washer and remove drain pump (on left side) and pull off of tub and clear whatever is blocking its impeller. If the water is all gone and drained but pump stays on for several minutes and then gives "LD" fault then open back and check the small clear tube that is attached to the tub. Make sure is not blocked with debris and check tube and tub for anything that could block the small clear tube. If these are ok then remove 3 screws in back of the control panel, pull open control panel and check the clear tub all the way up from the tub to the washer controller board (computer) make sure it is not kinked or disconnected. If not then the problem is most likely the pressure sensor on the (control board). This unit will have to be replaced.



Other details could find in this article HERE. Hope helps.

Oct 08, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

My washing machine will not drain water, and i am not sure if there is a specific spin i can put it on or how i can fix it


If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.Also its possible that drain pump is got blocked by debris or lint collected in the drain hose or any cloth or coins etc etc got blocked in drain pump. But if there is no block in drain pump then its faulty drain pump. ---------- This can be the possibility thanks.

Sep 29, 2010 | Indesit W 123 Front Load Washer

1 Answer

Washer wont drain out the water


Pump could be faulty or blocked, if an error code comes up on the display then its probably blocked and needs clearing by unscrewing a cap behind the flip down panel at the bottom of the washer, or the pump could be faulty.

Jul 25, 2010 | Frigidaire Affinity ATF7000E Front Load...

3 Answers

We think we overloaded the machine with bath mats and since then the water did not drain and the machine does not work any more. All buttons are flashing.


your pump is totaly clogged with the math matt sand
you should be able to access the pump from the rear wall,
bring towels you will loose water

remove both hoses from the pump and ensure they are clear, wash the drain hose completly run water through it

make sure you pump is clean and free
to spin

reassemble and and plug back in

errors should clear

Oct 23, 2009 | Washing Machines

1 Answer

Water does not drain from the machine


The only way for water to be exhausted from the Eurotech washer unit is for the water pump to function correctly. Check for operation of the water pump which can be heard with a faint hum during the water exhaust cycle. Also check to see if the drain port is blocked etc eg with a childs sock. To check for this open the lint filterdoor,remove the lint filter and using an inspection mirror look around paying attention to the 2 ports inside the filter cavity. If filter ports are clear then suspect the water pump. If you can hear the water pump working but the water is not exiting your washer then it is likely the 4 prong impeller inside the water pump has sheered off its shaft within the pump. Change pump and this should solve your problem.

Mar 29, 2009 | EuroTech EWC177 Front Load Washer / Dryer

1 Answer

Bosh logixx 9


probably have something blocking the drainage pump.  
  • TURN OFF AND REMOVE PLUG
  • Remove the small circular plate on the front of the washer (turn so the little hole is pointing downwards, then give it a good shove) 
  • find the black hose and pull the stopper out: drain the washing water.
  • open the big petrol style cap behind the circular hole.
  • pull the cap out (I had to use pliers to unplug)
  • clear the rubbish you find here (careful could be sharp)
  • put it all back together
  • PRESTO 

May 19, 2008 | Bosch Logixx WFT 2806 Front Load...

1 Answer

Water in filter ,pipe doesnt seemed blocked couldnt find anything undid it all


DEFINATELY A BLOCKAGE OR RESTRICTION ON THE DRAINAGE SIDE.DISCONNECT THE PIPING COMMING FROM THE DRUM TO THE DRAIN MOTOR. MAKE SURE ALL IS CLEAR. REMOVE PUMP AND OPEN PUMP HOUSING TO INSPECT.(BLADE COULD BE LOOSE ETC). FINALLY RUN WATER INTO DRAIN PIPE AND EXPELL WATER BY BLOWING HARD.IF BLOCKED, RECTIY. REASSEMBLE AND TRY AGAIN.

Jul 19, 2007 | Whirlpool AWM029 Front Load Washer

1 Answer

Kenmore two speed automatic washer top[ load


Can only be blocked or a blocked air trap. Regards Engineer

Jun 19, 2007 | Kenmore Elite 45986 Front Load Washer

2 Answers

Can't remove the pump cap


problem is probably a bra wire or similiar catching in the body of the filter. you will just have to pull hard - you are unlikely to damage it

Feb 11, 2007 | Bosch Logixx WFR 3267 Front Load Washer

Not finding what you are looking for?
Bosch Axxis+ WFR 2460 Front Load Washer Logo

5,341 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bosch Washing Machines Experts

Tim Whalen

Level 3 Expert

3072 Answers

yadayada
yadayada

Level 3 Expert

68970 Answers

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Are you a Bosch Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...