Question about Bosch Axxis+ WFR 2460 Front Load Washer

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Pump Blocked - Cannot open/remove cap

The Washer says that the pump is blocked. The manual says that I can open the pump cap and clear out whatever is blocking the pump (lint/loose change etc. that might be stuck there). However, I cannot open the pump cap? I can turn it about a 1/4 circle and then it does not budge! Any ideas?

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  • rubidee Nov 06, 2007

    I tried everything to try and open the pump cap but it wouldn't budge. I eventually ended up breaking it and then removing the offending piece of cloth. Bought a new pump cap online but am still unable to open the old pump cap. help!!!

  • Anonymous Nov 11, 2007

    Cannot remove pump cap. Cannot get purchase on it to pull it as any
    kind of wrech/pliers slips off & the plastic is too brittle to
    force it without breaking it.
    design!!!!!! All the instructions say is to "carefully remove pump
    cap". what a croc. So alternative is to buy a new machine & throw
    the whole thing out cuz the frustration here is enough to make me wish
    I'd never bought this stupid washer in the first place! Will buy a
    different brand next time! I have the Bosch Maxx WFL 2260. Please email a better solution to thanks

  • Anonymous May 12, 2008

    !@#$% pump cap is all I can say and I will never buy another Bosch washing machine. I had a Pacific front loader before for 15years. Pity they stopped selling them here in Australia. The cap will only turn 1/4. There is no amount of brute strenght that will turn it. When it was new i tried to open the cap and even then it was stuck. WFL1800AU/20

  • Unfixingcleric
    Unfixingcleric Aug 30, 2014

    I just broke the cap...



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The pump cap goes back into the machine about 7 cm (3 inches). It has openings that allow the water from the tank to drain during normal operation. However, if something (like a hairpin) is long enough to lodge between the cap's hole and the drainage tube then when you try to twist the cap open it jams against the offending item (hard to explain without a diagram). The only way to remove it is to tip machine up, unscrew whole pump unit, undo clips holing it in place and then pulling rubbish out. It's a pain. Then make sure the propeller is back in place, securely (or this will lead to more noise and refixing - which will be easier 'cos at least you can get the @#$#$% cap off now).

Posted on May 02, 2010

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  • ericTheHalf Aug 30, 2010

    I found a diagram online of the cap so I was able to visualize why brute force might be a bad idea. I took the back off of the washer and remove the hose to the pump. Bingo, out came rather long piece of stainless steel. It kept the cap from turning all of the way. After much head scratching I finally figured out what it was. The underwire of a bra. I only mention that because it is a piece of metal that is frequently in washers and probably not thought of.

  • Unfixingcleric
    Unfixingcleric Aug 30, 2014

    How did you get the cap off? Mine is stuck stuck, I'm about a 1/4 turn from open, and just broke the middle part of the cap

  • Jeremy Dods
    Jeremy Dods Sep 28, 2017

    No need to remove the pump. I removed the black rubber hose from the pump and was able to remove the object that was preventing the cap from turning, a pair of long nose pliers was helpful. You may also need someone to help by rotating the cap left and right as you are removing the item.


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I had the same problem. What I did to get around it was too run a rinse cycle followed by a drain cycle with no spin. That moved things around enough to open the cap. Inside I found a bobby pin and a penny.

Posted on Feb 26, 2017

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Thank you everyone.
Tipped the machine left side down
Took off the hose from the pump unit by opening the wire grip and fished out bra wires, kirby grips, a one dollar coin, and some indescribable gunk
All better now

Posted on Nov 27, 2015

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If you disconnect the main tube running from the machine into the pump (on the left, accessible if you remove the front bottom panel, held on by plastic snaps and one or two screws), you can then clean out any blockages that are preventing the cap from being removed just by snaking a finger in. Not too tough and no need to put the machine on its side. The tube is held on by one of those wire crimps, you will need pliers to get it off and back on again. Once youve cleared that out, the cap should be easy to remove.

Posted on Nov 11, 2015

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I've done all of the above and Broke the middle part of the cap...I need help

Posted on Aug 30, 2014

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I had same issue tonight! Was struggling for almost 2 hours to open it. Eventually I got it open with pliers. I wiggled it around a little and then twisted hard! It was kind of scary, because I was scared that I was gonna break the cap. It came off, and there was a naughty piece of metal wire that was causing the problem!

Posted on Jun 05, 2013

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I took  DW-40 and sprayed around the diameter of the cap, I could free it after that.
However no matter how many times I clean the pump trap and the little black hose I continue to get a "pump block" fault . Any other suggestions? Please help.

Posted on Jun 05, 2008


We had this problem, after draining the washing machine wiggling the pump cover it would come off. It only turned about a quarter turn. We fixed it by running a drain cycle only as described in the manual. This seemed to dislodge whatever was blocking the pump cover from turning freely (a nickel and dime).

Posted on Dec 22, 2007

Sometimes it just takes brute force to open the pump cap. Try wiggling a bit from side to side; if an odd-shaped item is lodged in there, it can really be tough (but possible!) to open.

Posted on Mar 18, 2007

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I had the same problem and solved it by disconnecting the washer from the water and the mains and then laying it on its back, the cause of the blockage was then dislodged and I could unscrew the pump cover.

Posted on Apr 05, 2013

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1 Answer

The code error is LD

LD Error - indicates that drain times are longer than expected.
Is there water in the bottom of the tub? If yes then open back of washer and remove drain pump (on left side) and pull off of tub and clear whatever is blocking its impeller. If the water is all gone and drained but pump stays on for several minutes and then gives "LD" fault then open back and check the small clear tube that is attached to the tub. Make sure is not blocked with debris and check tube and tub for anything that could block the small clear tube. If these are ok then remove 3 screws in back of the control panel, pull open control panel and check the clear tub all the way up from the tub to the washer controller board (computer) make sure it is not kinked or disconnected. If not then the problem is most likely the pressure sensor on the (control board). This unit will have to be replaced.

Other details could find in this article HERE. Hope helps.

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Hi, My Bosch Logixx 8 is showing error F18 which I think means the filter is blocked. we have lost the manual so how do you get the filter out. Do we need to drain the machine first? Is there an online...

F18 is either the pump discharge is clogged or the machine is oversudsing. If it is oversudsing, make sure that you are using an HE detergent and use less detergent. (Make sure to note the minimum detergent line

To clean out the pump discharge, have a bucket ready for when you release the hose. First, set the cycle selector to Off and unplug the washer. Open the service door and remove it. Next loosen the screws and remove the protective foil. Remove the emptying hose from the holder and take off the cap. Drain the water from the hose. Replace the cap. Then carefully remove the pump cap and drain the rest of the water from the pump. Clean out any foreign objects from the area (housing, threads of the pump cap, etc). Make sure that the impeller can turn. Then replace the pump cap and tighten the screws (the handle should be vertical). Replace the emptying hose and the foil protector. Replace the service door and plug back in. Then fill the dispenser II with 1 liter of water and then start the Drain cycle. Let this water flow through to the pump.

The manual is available from Bosch. Go to and click on Additional Documents . Then click on User Manual. This will redirect you to the correct page. Select your specific model and the language and click on the manual with the IU designation. The pictures to go with the clogged pump are on page 9 of the PDF.

The filters that can get blocked are in the water inlets. To clear those, turn off the water to the washer. Select a cycle and press Start/Pause. Wait 40 seconds then set the selector to Off. Unplug the washer. Then remove the inlet hoses. Clean and replace the filters at both sides of the hose. You will need pliers to remove the filters from the washing machine side. Then reconnect the hoses and check for leaks.

I hope this helps.

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How do you open front panel on miele w864 to clean out drain pipe to uper right hand side of drum i belive this has a sensor that detects when blocked and once clear machine will work ok , drain pump is...

Hi - in most cases there are three screws behind the door, 2 screws for the door lock, some models will require the removal of soap dish and screws.

Should not be the case here, 2 screws on the lower part of the front panel, open the small trap door bottom RH corner unscrew cap to remove the rubbish from the drain pump as this shuts off the machine too.

Be careful to have a contaner to catch H2O as the cap unscrews.

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Could be a blocked pump or outlet hose, remove the hose and lay it down to floor level to drain off water, then remove lower rear cover of washer, and remove the hose from the pump, see if it nis blocked, couls also be a faulty pump.

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Washer wont drain out the water

Pump could be faulty or blocked, if an error code comes up on the display then its probably blocked and needs clearing by unscrewing a cap behind the flip down panel at the bottom of the washer, or the pump could be faulty.

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Water begins to drain into the detergent drawer but does not drain into drum fast enough so the drawer area begins to fill and then begins to spill out of the drawer area all over the floor. If I press...

remove the drain pump and check out.
This is inevitably caused by a blockage. The small fabric conditioner compartment in the soap dispenser drawer has a removable plastic cap. This cap fits on the top of a tube which has a hole running through it where the water should siphon through.

When the time comes for the fabric conditioner to be released, cold water enters the small compartment and just washes the conditioner over the top and down the dispenser to the tub. When the water stops flowing, all that is left is the clear water. This water should siphon up the inside of the cap and down the tube.

This tube often gets blocked with the conditioner and if you remove the dispenser drawer and take off the cap you can give the whole thing a good clean out. If the cap is missing, the siphoning will not occur.

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its the problem in the pump and something is getting blocked in the pump so water is not getting out.

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  2. Put your bucket or towels under the drain pump. Open the pump slowly so the water doesn't all spill out at once. If you have a wet/dry vacuum, you can connect it to the drain hose to remove the water from the washer before opening the pump.
  3. Open the door covering the pump wiring and disconnect the wiring.
  4. Remove the two drain lines from the pump.
  5. Remove the screw that attaches the pump to the washer frame and pull out the pump.
  6. if the pump is leaky or cracked it needs replacement.
  7. for prats you can get it from
This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya

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23294f2.png Remove and uncap drainage hose to empty detergent and then replace the cap.
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Bosh logixx 9

probably have something blocking the drainage pump.  
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