Question about Brother MFC-7820N Printer

1 Answer

No matter what I do, I get the "Back Cover Open.. close the back cover" error message. I've repeatedly opened/closed the back cover, taken out toner cartridge, checked for paper jams or scraps. Can't tell exactly what piece, on the back cover, tells the machine that the cover is closed.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I Had the Same Problem with a printer i got for free. I tried messing around with the back door sensor flag(spring loaded piece) but it seemed to be located correctly.

I believe the switch has dual purpose first to check for the back cover closed and to see when a paper has gone around the rollers. It would only give me the "back cover" error when a new paper was loaded and would go around the rollers. I would then remove this piece of paper and try again and it would give me the same error.

This lead me to believe that the sensor was working like it should and it could be a programming bug. I couldnt find a way to reset the printer so I took off the left side cover by removing one front and one back screw. (UNPLUG POWER OF COURSE) Then pulled each connector and plugged them back in. This seemed to reset the printer and now it works!!!!

Posted on Jan 11, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brothers Printer MFC 7420 Error Message "Back Door Open" I opened it and closed it several times still getting message. I unpluged it andtried again. Help


Hi. You have to follow these steps: Be very careful:

1. Open front cover, like in this image:
hiddenul_0.gif

2. Pull out your printer's toner cartridge & drum unit:
hiddenul_1.gif

3. Open back cover
hiddenul_2.gif

4. Pull the tab which is in front of you in order to open the rear chute cover.
hiddenul_3.gif

5. If there is any, pull the jammed paper out of the fuser.
hiddenul_4.gif



6. Close back cover and put the cartridge toner & drum unit back where it belongs.
hiddenul_5.gif

7. Close front cover too and see if it works! If your error will still appear, try powering your printer OFF & ON

I hope I helped you!

May 20, 2011 | Printers & Copiers

2 Answers

Show error2200


1.Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2.
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3.
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4.
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved. Source(s): http://support.lexmark.com/index?page=co…

Apr 23, 2010 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

What is error #2200


The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Printer Reset



1 Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.

No: Attempt a test scan. If the error message does not reappear, the error is resolved.


2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: contact Dell.
No: Continue to step 3.


3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.

No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.


4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, contact Dell.

No: Install the color cartridge. If the printer fails, contact Dell. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Mar 23, 2010 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Error 2200


Power off the AIO and remove the power supply(Power Cord) from the back of the unit.
Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
IF THE ERROR MESSAGE DID NOT COME BACK....
Power off the AIO and remove the power supply from the back of the unit.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
INSERT THE COLOR CARTRIDGE ONLY,
Close the top cover, reinsert the power supply, and power on the AIO.
IF THE ERROR MESSAGE RETURNS.. GET A DIFFERENT COLOR CARTRIDGE AND REPEAT THIS PROCESS....
IF THE ERROR MESSAGE IS GONE,
Power down as before, do all the same to get the carrier to the middle of the unit and RE-INSTALL THE BLACK CARTRIDGE.
Power back up as in previous steps...
If after trying all of the above and the error message does not go away, you unit would need serviced (if it's under warranty, it's worth it; if not, you might want to replace it.)

Feb 06, 2010 | Lexmark P6350 All-In-One InkJet Printer

2 Answers

I get the error 2200 message everytime I try to send a fax


Hello there:
this is a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message2.gif.
Printer Reset
NOTE: The embedded links in the table lead to specific troubleshooting documents.
StepAction1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.2
Power off the AIO and remove the power supply from the back of theunit. Open the scanner cover. Check the scanner glass for cracks andthe scanner casing for cracks. Close the scanner lid. Open the topcover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.3
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Insert the colorcartridge, close the top cover, reinsert the power supply, and power onthe AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer2.gif fails again, continue to step 4.
No: Repeat step 3and install the black/photo cartridge. If both cartridges areinstalled, attempt a test scan. If the error message does not reappear,the error is resolved.4
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Remove the color cartridgeand insert the black/photo cartridge. Then close the top cover,reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark.If the error message does not appear with both cartridges installed,attempt a test scan. If the error message does not reappear, the erroris resolved.

Nov 10, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

What does error code 2200 mean?


The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.
Printer Reset
NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action 1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved. 2
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3. 3
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved. 4
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Sep 25, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

How can the Error 2200 be fixed? Lexmark X7170



Power off the All-In-One (AIO) off and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.
2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover and check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.
3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black / photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.
4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black / photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black / photo cartridge.

Mar 31, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Error 2200 lexmark 6250.


hey ,

Follow the steps :-

Step Action
1 Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved...

Nov 15, 2008 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Error 2200


Step Action
1 Power off the printer and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the printer on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2 Power off the printer and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the printer.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Sep 16, 2008 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

What does error 2200 mean


The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Printer Reset

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.
2
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.
3
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.
4
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Mar 07, 2008 | Lexmark P4350 All-In-One InkJet Printer

Not finding what you are looking for?
Brother MFC-7820N Printer Logo

269 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

John mullen

Level 2 Expert

245 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...