Question about Frigidaire FRS23KF7AB Side by Side Refrigerator

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Freezer not keeping ice cream cold

I have a frigidaire refrigerator and my freezer is not freezing. the ice cream has turned to soup

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One thing you can do is clean out the area under the ice box where the condenser coils are located. Make sure the fan motor is blowing under there. Clean the kickplate. Get the air restrictions out of the fins and that may bring the freezer temp back up to par.

Posted on Jan 08, 2009

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Posted on Jan 02, 2017

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We get ice cream, but it is not firm . . more of a soup how to adjust


There are two types of machine. Cheap ones where you have to pre-freeze an insert and chill to mix to almost frozen. Then the more expensive ones that have a compressor in them and are actually an electric freezer with a paddle.

If you have the cheap sort, then nothing you can do apart from following the instructions and chilling and freezing everything well.

With the freezer type, you need a refrigeration engineer as it probably needs more refrigerant gas.

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Thanks for your post, friend!

I understand that your ice cream inside of your Frigidaire refrigerator, FFUS2613L. I would turn down your thermostat to see if that would help correct the issue of your ice cream not freezing. I hope this helps. -Matt

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Have you checked for an ice buildup on the evaporator coils. One cause could be that the thermostat is getting a false reading because of ice build up.

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It sounds like the evaporator fan is hitting ice that is built up on the evaporator coil. When it's making the noise, open the freezer door and see if it stops.
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Check the inside back, lower panel of the freezer for ice built up or frost on it. If there is, you have a defrost problem that is most likley a bad heater. It's located around the coil inside the freezer behind the panel you will be looking at. The defrost problem would explain the freezer not freezing ice cream.

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sounds like your fridge is iced up.To cheak this you will need to remove rear panel in freezer compartment and cheak if there is ice buld up.If so you may need a defrost timer or your drain tube may be plugged..If those are fine cheak if your defrost thermostat is ok and not split.Hope this helped:)

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1 Answer

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The freezer temp settings are not low enough or you are getting ready to have a poblem with the defrost circuit.

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Yes that is hte panel in which "skeeter 140 " was refering

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between the door and freezer is very hot, and the refrigerator is not that cold and the freezing is freezing but not that well, ice cream is soft but meat freeze and ice is not melting. Also behind the fridge at the bottom is very hot.

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