We had a power outage. Everything is back working expect I cannot connet to the internet. My cable company has reset the modeum and when I plug directly into my computer its fine, however when I plug...
First check to make sure you have all the light on the Dlink router lighting up (i.e. power, internet, ethernet, ect). Weather the lights are good or not, check your cables and make sure they are secure. If all the light are proper, then unplug the router for a few seconds then plug it back in. Once all the lights are on try again. If you are using wireless, plug in wired (ethernet cable) to the router. Depending on your OS and settings, you should see in the lower right hand corner a computer icon. If this has a red X on it, the router is not providing a signal to the computer. If everything looks good wired, try the internet again.
If the lights are not correct on the router and checking the cables did not fix the issue, you most likely have a problem with the router its self.
I hope this helps, if not comeback with more information (i.e. what lights are on the router, the IP address the router is giving the computer, wired works but wireless does not, the more information the better).
Jul 22, 2011 |