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I called Comcast about this today and they had me turn off the TV, unplug the DVR, unplug the coaxle cable, wait a second, rescrew in the coaxle cable, replug in the DVR. It worked! The DVR is snappy like it used to be. Such a relief because it was soooo annoying. Good luck.
I had the same problem with my remote. I would enter the code and there would be no response from the remote. I looked up the manual for the other comcast remote and the codes are 5 digits instead of 4. Try codes 10093 or 11602. The reason why there is no response from your remote is because it is waiting for you to enter the last digit of the code. Hope this helps.