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Imagemixer3 install won't take serial number when installing for Canon VIXIA HF100

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Had the same problem with my HG20. My serial number had 12 numbers and two letters, and I had to omit the letters. Just enter the numbers. Hope this helps.

Posted on Dec 02, 2008

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The serial Number for the HG21 (Vixia HD) is the serial number without the letters also.

Posted on Dec 25, 2008

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Check with the seller or manufacturer that you are using the correct serial number. Also try SET UP

Posted on Nov 23, 2008

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Imagemixer3 install won't take serial number when installing for Canon VIXIA HF100 I have a canon fs100 and it won't take the serial number if I leave off the letters. Someone said to change the...

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