Question about SanDisk Sansa e260 MP3 Player

2 Answers

Refresh database fail

I don't understand. PLEASE help me, i can't even come in to my Sandisk because of this "Refresh database fail" what is the problem!? Got it yesterday i want to listen to some musik. But everything is gone on my list but the size och it all about 600mb is still there. Please Email the answer to me! I beg you most dearly MoonmanD@hotmail.com

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  • quindria Mar 06, 2008

    could not access my files and folders.it was on minutes ago,but i removed it to access another device.when i reconnected it,nothing displayed.it wasnt recognised by the computer.it only displayed refresh database.

  • Anonymous Mar 30, 2008

    Just keeps refreshing database. Cannot get my computer to talk to Sansa. I am absolutely frustrated with the buy. A total waste of money.



    Please can someone help??

    aa.

  • Anonymous Jul 27, 2008

    steps
    try to unlock from the computer but didnt work it only shows refresh database


  • Anonymous Dec 30, 2008

    Cannot listen to songs. After I sync with my MS media player, it either gets stuck on "Refresh Database" or simply shows that songs are "Empty" when I try to listen to songs I know have been downloaded to this doggone thing!

  • kayla45 May 04, 2009

    everytime i connect it to the computer or turn it on it says refresh data base fail. i dont know what to do... it shows it as new hardware on my computer but wont connect to rhapsody like it used to please help me...

    kaylalovesyou45@yahoo.com

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Me too have the same problem. so any one help us out.

Posted on Sep 09, 2008

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Http://www.anythingbutipod.com/forum/showthread.php?t=6049&highlight=refresh+database Go to post #13. I had the exact same issue as you, and this fixed it.

Posted on Dec 31, 2006

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2 Answers

"Refresh Database" freezing


Dude connect your mp3 player to your pc and then format it ... it will help alot...!
Thankyou. :)

Jan 08, 2010 | SanDisk Sansa e260 MP3 Player

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Refresh database loop


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Sep 24, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

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Refresh database


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 10, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Refresh database?


I feel that the problem you are having is because the firmware that is currently on the device is corrupted...i would recommend you to go to the sandisk website1.gif to get the latest firmware upgrafe for your device..the link for the firmware upgrade is below..I hope that helps...if you have any more problems please contact me....
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Please rate accordingly
Thank You
Computerrep

Mar 31, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Stuck on refresh/black screen


I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Mar 22, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

EVERYTHING VANISHED ANY ONE PLZ HELP


The folder is hidden. You need to enable hidden files and folders in Folder Options on your computer. If you have the refresh database failed message often., you will need to format the device. Best of Luck.

Sep 09, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e200 shows refresh database fail


Try emailing SanDisk technical support team at: support@sandisk.com And ask them for the Recovery Mode firmware upgrade (Also send them the problem the way you posted it here). They should send you a link to some firmware upgrade file. You could also try calling them at: 1-866-726-3475 but an email should be sufficient because, from what I remember, it is just a link to file that you need to download. I hope that helps...

Feb 07, 2007 | SanDisk Sansa e250 MP3 Player

7 Answers

"refresh database failed" how do I do a database refresh?


i have the same problem ... refresh database fail .. i can put songs on the player but it doesn't show them or play them :-( HELP!!!!

Nov 15, 2006 | SanDisk Sansa e260 MP3 Player

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