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The printer needs to be aligned and it wasn't done after changing the catridge so it does not want to continue. Have you tried pushing the flashing copy button to print another alignment page? Do you know how to align the printer?
After changing a cartridge the printer wants to print an alignment page to make sure that it prints correctly. Some printers have you print a page and they auto align themselves. Others cue you to print the alignment page which has a picture or other graphics that are in specific places and then it instructs you to insert the alignment page face down and press "ok". The printer scans the alignment page and configures the print heads to set up by the marks. It uses the alignment page as a map of where the print should be on the paper.
Try unplugging the printer from the power supply and wait about 30 seconds. Then plug it back in and turn it on. The display should say "print alignment page". Choose yes or confirm to continue. Your printer will either print the page and align itself, or print the page and tell you to insert it and continue. Either way follow the prompts and complete the alignment process in order to continue printing as normal.
If you are unable to get the printer to reset and start the alignment procedure over again, please advise and I will help you solve this problem.
Did you try the clean head function and examinte the test result. Sometimes the inks will stick on the connnection pad inside the printer. If this happens, you have to take out the cartrige and clean the contacts on the pcb. Try other ink cartrige and see if the problems stick to one ink cartrige or caused by hardware failure on printer.
If you brought new Lexmark cartridges please change it as it comes with one year warranty but before try to perform a self test, (i.e make a copy) if it works then try printing , if get the error then change the cart.........................
hi you change your cartriges genuien if properly setup your cartriegs then install your driver & if show your printer then test your print page. not on or off your printer it is cartriegs problem. best of luck jimmmmmmmmmmmm.
I would first contact Stylus website view the troubleshooting remarks. I probable says to uninstall the software dirty disk or 15 other things its a process of elimination like humm? how things could keep a car from starting.