Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

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The print cartrige in the right stall not supported

After connecting the printer the test page didnt wanted to print because the printer was saying that there was a problem with that cartridge.

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  • g_onercy Nov 23, 2008

    stick

  • Anonymous Dec 12, 2008

    I recently got my color cartrage refilled and now it says: remove and check color cartrage. it will no longer communicate with my computer

  • P. Thomas
    P. Thomas May 11, 2010

    hmmm...did you follow the installation instructions? Try them again, and make certain you follow all the steps. something is missing in this problem posting

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  • 355 Answers

Please verify that the correct cartridge was installed as compared to the list here on HP's website as you might have purchased the wrong one!!!.

http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=partlist&model=PHOTOSMART+C4180&HP_model=Q8110A&modname=HP+PHOTOSMART+C4180+ALL-IN-ONE+(Q8110A)&template=main&plist_sval=Cartridge&plist_styp=subcat&dealer_id=&callingsite=&strsrch=&keysel=Cartridge&catsel=%3F

Posted on Dec 04, 2008

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I changed the ink cartrige,it keeps saying alignment cancelled and the copy button keeps flashing - when i open it up the ink cartrige wont slide back out it seems stuck.


The printer needs to be aligned and it wasn't done after changing the catridge so it does not want to continue. Have you tried pushing the flashing copy button to print another alignment page? Do you know how to align the printer?

After changing a cartridge the printer wants to print an alignment page to make sure that it prints correctly. Some printers have you print a page and they auto align themselves. Others cue you to print the alignment page which has a picture or other graphics that are in specific places and then it instructs you to insert the alignment page face down and press "ok". The printer scans the alignment page and configures the print heads to set up by the marks. It uses the alignment page as a map of where the print should be on the paper.

Try unplugging the printer from the power supply and wait about 30 seconds. Then plug it back in and turn it on. The display should say "print alignment page". Choose yes or confirm to continue. Your printer will either print the page and align itself, or print the page and tell you to insert it and continue. Either way follow the prompts and complete the alignment process in order to continue printing as normal.

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