Question about StarTech.com StarView SV211K 2-port KVM Switch

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Starview box and remote wont work - changed batteries 3 times

As soon as you put new batteries in it automatically turns the volume up and down without doing anything. Not able to get into menu or anything. Cant get into favourites so stuck on one channel please help!

Thanks

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  • julz48 Nov 23, 2008

    No buttons stuck down at all already looked at that as well

  • julz48 Nov 23, 2008

    No buttons stuck down already checked that out too
    Thanks

  • julz48 Nov 23, 2008

    Thank you very much took the full thing apart and cleaned it with a cloth and now its working properly.

    Thanks again

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First unplug the tv from the main power cord for sometime.then remove the batteries from the remote and check out for any buttons on the remote control pannel have got stuck up.if so try to make that stuck up button proper.it also happens if the button is damaged internall so the remote is not been able to get functioned.just open the screws of the remote control and check out internally that any dirt on the pannel or any thing keeping the button pressed remove that blockage .
and the last but not the good thing the remote circuit has internally became faulty or got damagged by droping or due to moisture collected internally.so replace the remote for better viewing.
thanks.

Posted on Nov 22, 2008

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Sounds like something has been spilt over the remote, remove the batterys, uncsrew the case of the remote and split it in half. Take the rubber keypad and wash it in warm soapy water taking care to wash and dry it properly, then you have clean the the circuit board that the keypad sits on, again wash this with clean damp cloth (preferably one that has been in the soapy water) dry it thoroughly and put it back together.
If this method does not work, you will need to replace the remote
Hope this helps
regards 

Posted on Nov 22, 2008

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You will need to take the remote apart and clean the rubber pad and just wipe down the inside contact board ( do not use water on the inside and make sure the rubber pad is not wet when you put it back together ) you can try the remote without the screws in to make sure that it is cleaned enough
if that don't work then the remotes circuit is bad , and it would be difficult to repair and cheaper to get another one or one that will work on that box

electech

Posted on Nov 22, 2008

  • jason Nov 23, 2008



    Thank you! And thanks for using fixya!

    If you need any other kind of help , just ask and I'll help



    electech

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Check out for any buttons stuck up in your remote control.

Posted on Nov 22, 2008

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