Question about Canon PIXMA MX310 All-In-One Printer

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Scan function won't work with Mac OS10.5.5 & Airport

I have a Mac OS10.5.5 and an Airport Express to be able to use all-in-one wirelessly. I have no problem printing, but have not been able to scan.
I downloaded the Canon ScanGear for OSX and followed the online MP Navigator EX instructions on how to launch the scan from my computer. When I pressed "Scan" I got the following message:
"Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check Status. Scanner driver will be closed. 155.5.5."
Does this mean I can only scan with the mx310 connected by cable to the computer rather than connecting to Airport Express?

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  • Anonymous Nov 25, 2008

    This is happening to me too. What is the solution. I've followed all the Canon directions and they don't seem to solve the problem. Is there a problem with the Airport Extreme?

  • Anonymous Dec 27, 2008

    How do I fix this without moving my desktop to the Canon MX310 location?  I got airport in order to separate the two devices.  I have an imac with mac os x 10.4.11

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I have a new macbook pro OS 10.5 and installed a new HP L7590 all in one printer. Same problem. Called Apple and they confirmed that they do not have a driver for the Airport Express to allow scanning wireless. Therefore, SOL. If want to scan, then have to unplug from APE and plug into laptop. My solution is to use a USB hub and mount close to desktop so I can easily remove my HP and connect to laptop to scan often (or buy a cheap flatbed). GARY

Posted on Jan 16, 2009

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I plugged the printer cable directly to my laptop instead of trying to scan using the airport wireless router. Plugging it in did the trick.
Thank you,
Jtoussa

Posted on Nov 23, 2008

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