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To reset your ipod hold down the sleep/wake button and the down button simultaneously. This will do a reboot of your unit. But we aware, this could wipe the system so be sure you have all your info backed up on itunes already
First plug your iPod into your computer and open up iTunes, then select your iPod in the list to the right. Now click the "Restore" button located under the big picture of your iPod model. It will take a few minutes to do the firmware update, but after that, you should be good to go!
Hope this helps!
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.