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No audio on my Compaq Presario SR5030NX desktop, Windows Vista os

My audio quit suddenly. I have Realtek High Def Audio, integrated into the motherboard. The sound icon on my desktop says that I have no audio output device installed. My speakers are built-in to my monitor. I have done the following: hooked up headphones to the back of my computer, still no sound; checked the obvious (volume control and mute); updated the audio driver in my Device Manager; done a system restore. I was finally advised to install a new soundcard in an open PCI extension slot. I put in an Audigy Soundblaster, installed its software, then disabled the original onboard audio in the BIOS and uninstalled the Realtek program. After doing all of this I had sound, but then I found out I couldn't go online or get email in Windows mail, and each time I tried the latter, my mail program would shut down and I'd get a blue screen. I ran Hardware Diagnostic Tools, which told me there was a problem with my Realtek network card, so I assumed I had uninstalled something important. I physically removed the new soundcard and uninstalled its software, then re-enabled the onboard audio in the BIOS. After that I had to call my internet provider and re-do my passwords, and then all was well----except, of course, I was back to square one: no audio. Can you help with this, or send me in the proper direction? Thank you!

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  • t_hollingswo Dec 08, 2008

    I have the same problem with my audio only i haven't purchased a new sound card yet. is this the only solution or can i avoid it.

  • eldoris Apr 30, 2009

    my desktop is telling me that i have no audio install. what do i do then.

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Did you disable the onboard sound device in the device manager? I don't seem to understand the part about disabling in the bios, You should of uninstalled the other first that way you probably wouldn't of forced it to find other resource's.See there is so many addresses given for certain things and when you onboard was taking space while you was downloading the other and it had to take a place somewhere so it forced it to a place where there was a conflict with another program for example. But if you had uninstalled before you installed it would of take the space the other tied up.Does that make sense to you? Anyway if you try it that way it may just work. I had a modem that was like that thats why i know.
I hope i was helpful
God Bless Greg

Posted on Nov 23, 2008

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I don't think your new sound card was the problem, I think when you un installed the realtek program you inadvertently un-installed the drivers that run the network card.

Try installing your soundcard again with the software that came with it. Leave the realtek drivers as they are. You can disable the on-board sound in the bios and this should not affect your network card. If all is well after you install the soundcard and you have sound and can access the net etc.. then leave the settings in the bios as it is.

I hope this helps

Posted on Nov 22, 2008

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