Question about Gateway MX7118 Notebook

2 Answers

User account problem

I have Windows XP and I am the only person working on this computer.
In Documents&Settings, I have 1+2 cloned owners, 1+2 cloned administrators folders.
In control panel, user account, it gives me 1 owner and 1 administrator, also1 administrator in safe mode. The same if I log off and log in again.

I didn't consider that a problem until yesterday, I received an error (about profiles?) and it logged in such a clone owner account.
In other words, the clone became the recognized one and the real one became the clone.
Luckily, the original files didn't disappear but they are hard to find and Windows, Internet and all programs ask to be set up again. As if I was a new user on this computer. I expect more problems in future.
What happened and what can I do?
Is it an IP problem?
Restore didn't work.

Posted by on

  • bogdanno Mar 11, 2009

    i took it to the experts and they told me the hard is failed

    i had to replace the hard

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Gateway Master
  • 4,806 Answers

Get all of your data backed up as soon as you can, i think the system has been compromised, there are only 2 ways around this problem 1st is you can boot into safe mode and delete the all accounts manually (except admin account) reboot it should boot sraight into admin, then re-create account, or a clean install
regards 

Posted on Nov 22, 2008

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 56 Answers

First disconnect the internet.
Then go into user accounts in the control panel...
give everyone, if possible, administrator clearance.

SCAN FOR SPYWARE, if desired!

Copy anything that you need off of the computer.

Format the hard drive re-install windows with YOU being the ADMINISTRATOR....
Do NOT add anyone else!

This is what I would try first!

Posted on Nov 22, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Windows 8 won't come up - only get "personal settings"


Hi HG not sure which personal settings you are referring to but there seems to be a similar posting on Microsoft's site.Personal Settings - Error message stating it failed to load "Personal Settings" Windows Vista
Asked by dweidensaul
06 September 2010
Question
Original Title - Personal Settings
Computer booted. Error message stating it failed to load "Personal Settings". Cannot access personal files/photos/favorites. How do I recover? Answered by Diana D
06 September 2010
Answer
Hi,
· Was there any change prior to this issue?
Personal files are located under c:\users\<username>\. You may try to access from that location and check.
Step 1: As a work around, perform system restore.
http://windows.microsoft.com/en-US/windows-vista/What-is-System-Restore
Step 2: If that does not resolve, then check in new user account.
Check the link "Create a user account" http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
If the issue does not persist in new user account do the steps in the following link "Fix a corrupted user profile" http://windows.microsoft.com/en-us/windows-vista/Fix-a-corrupted-user-profile
Diana
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster. See the entire conversation on the Microsoft Community website.

Aug 10, 2014 | Computers & Internet

Tip

How to copy data from a corrupted user profile to a new profile


Create a New User Profile in Windows XP Professional loadTOCNode(2, 'moreinformation'); 1. Log on as the Administrator or as a user with administrator credentials. 2. Click Start, and then click Control Panel. 3. Click User Accounts. 4. Click the Advanced tab, and then click Advanced. 5. In the left pane, click the Users folder. 6. On the Action menu, click New User. 7. Enter the appropriate user information, and then click Create
Create a New User Profile in Windows XP Home Edition loadTOCNode(2, 'moreinformation'); 1. Log on as the Administrator or as a user with administrator credentials. 2. Click Start, and then click Control Panel. 3. Click User Accounts. 4. Under Pick a task, click Create a new account. 5. Type a name for the user information, and then click Next. 6. Click an account type, and then click Create Account

Copy Files to the New User Profile loadTOCNode(2, 'moreinformation'); 1. Log on as a user other than the user whose profile you are copying files to or from. 2. In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK. 3. Locate the C:\Documents and Settings\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from. 4. Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files: • Ntuser.dat • Ntuser.dat.log • Ntuser.ini 5. On the Edit menu, click Copy. 6. Locate the C:\Documents and Settings\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section. 7. On the Edit menu, click Paste. 8. Log off the computer, and then log on as the new user.

on Mar 24, 2008 | Microsoft Windows Vista Ultimate Edition

Tip

How to copy data from a corrupted user profile to a new profile


This article describes how to copy user data from your Windows XP profile to a new profile.
When you copy user data into a new profile, the new profile becomes a near duplicate of the old profile, and contains the same preferences, appearance, and documents as the old profile. If your old profile is corrupted in some way, you can move the files and settings from the corrupt profile to a new profile.
Note The method that is described in this article may not transfer the Outlook Express e-mail messages and address user data that are associated with the user profile where you are transferring data from. When you delete the old profile, you may delete that data if it you do not first transfer it by using other methods. For more information about transferring Outlook Express user data, click the following article number to view the article in the Microsoft Knowledge Base:
MORE INFORMATION
Create a New User Profile in Windows XP Professional
1. Log on as the Administrator or as a user with administrator credentials.
2. Click Start, and then click Control Panel.
3. Click User Accounts.
4. Click the Advanced tab, and then click Advanced.
5. In the left pane, click the Users folder.
6. On the Action menu, click New User.
7. Enter the appropriate user information, and then click Create.

Create a New User Profile in Windows XP Home Edition
1. Log on as the Administrator or as a user with administrator credentials.
2. Click Start, and then click Control Panel.
3. Click User Accounts.
4. Under Pick a task, click Create a new account.
5. Type a name for the user information, and then click Next.
6. Click an account type, and then click Create Account.

Copy Files to the New User Profile
1. Log on as a user other than the user whose profile you are copying files to or from.
2. In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK.
3. Locate the C:\Documents and Settings\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from.
4. Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files: • Ntuser.dat
• Ntuser.dat.log
• Ntuser.ini

5. On the Edit menu, click Copy.
6. Locate the C:\Documents and Settings\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section.
7. On the Edit menu, click Paste.
8. Log off the computer, and then log on as the new user

on Feb 07, 2008 | HP Pavilion a1410n (ER890AA) PC Desktop

1 Answer

I want to clear my hard drive, because I'm giving my computer to someone


You don't really want to clear your hard drive unless the person you are giving it to has an operating system to reload, otherwise the computer is useless to them. What you really want to do is get rid of all of your documents, music, pictures and videos. Here's what you should do. 1) Click Start/Control Panel/User Accounts and select the option to create a new account. Give the new account the name of the person you are giving the laptop to with administrative rights (not a limited account) or give in a generic name such as Owner or User. 2) Once you've created the new account do a restart of your computer and when it comes up log in to the New Account that you created. 3) Now click Start/Control Panel/User Accounts once again, but this time select your old account, then look for the option to Delete User Account. 4) Delete your old user account and delete all associated files when asked. It will take a few minutes but when finished all of your documents, music, pictures and videos will be long gone and your user account will be gone also. Now when you give the computer to the new owner it will be operational and he can start using it.

Mar 14, 2012 | Dell Computers & Internet

1 Answer

Cannot access my account


I assume you cannot log into your user account in Windows.
This is how to create a new user account to log in and to move your user files from the old account to the new one.
Start the computer and keep pressing F8 until startup menu appears. Use arrow keys to select "safe mode".
When windows appears, log on as Administrator.
Use Control Panel, Users and create a new user. Select Computer administrator type. Restart the computer and log on to the new user account. Then you will have to move all your data files:
Open Windows Explorer, navigate to C:\Documents and settings\[your old user account]
Select folders Desktop, Favorites and My Documents (this may appear as [User]'s documents) and copy or cut them. Go to c:\Documents and settings\[your new user account] and paste them here.
You will lose only the desktop picture and some windows settings.
After that you may delete the old user account from Control panel/Users

Aug 08, 2010 | Computers & Internet

1 Answer

How can i set up network file sharing


First step is to check if the file sharing option is checked in my computer folder options.

Start- My computer- TOOLS - FOLDER OPTIONS- and click on the second tab VIEW- scroll down to the last option which will show as USE SIMPLE FILE SHARING.

Level 1: My Documents (Private) loadTOCNode(3, 'moreinformation'); The owner of the file or folder has read and write permission to the file or folder. Nobody else may read or write to the folder or the files in it. All subfolders that are contained in a folder that is marked as private remain private unless you change the parent folder permissions.

If you are a Computer Administrator and create a user password for your account by using the User Accounts Control Panel tool, you are prompted to make your files and folder private.

Note The option to make a folder private (Level 1) is available only to a user account in its own My Documents folder.

To configure a folder and all the files in it to Level 1, follow these steps:
  1. Right-click the folder, and then click Sharing and Security.
  2. Select the Make this Folder Private check box, and then click OK.
Local NTFS Permissions:
  • Owner: Full Control
  • System: Full Control
Network Share Permissions:
  • Not Shared
Level 2 (Default): My Documents (Default) loadTOCNode(3, 'moreinformation'); The owner of the file or folder and local Computer Administrators have read and write permission to the file or folder. Nobody else may read or write to the folder or the files in it. This is the default setting for all the folders and files in each user's My Documents folder.

To configure a folder and all the files in it to Level 2, follow these steps:
  1. Right-click the folder, and then click Sharing and Security.
  2. Make sure that both the Make this Folder Private and the Share this folder on the network check boxes are cleared, and then click OK.
Local NTFS Permissions:
  • Owner: Full Control
  • Administrators: Full Control
  • System: Full Control
Network Share Permissions:
  • Not Shared
Level 3: Files in shared documents available to local users loadTOCNode(3, 'moreinformation'); Files are shared with users who log on to the computer locally. Local Computer Administrators can read, write, and delete the files in the Shared Documents folder. Restricted Users can only read the files in the Shared Documents folder. In Windows XP Professional, Power Users may also read, write, or delete any files in the Shared Documents Folder. The Power Users group is available only in Windows XP Professional. Remote users cannot access folders or files at Level 3. To allow remote users to access files, you must share them out on the network (Level 4 or 5).

To configure a file or a folder and all the files in it to Level 3, start Microsoft Windows Explorer, and then copy or move the file or folder to the Shared Documents folder under My Computer.

Local NTFS Permissions:
  • Owner: Full Control
  • Administrators: Full Control
  • Power Users: Change
  • Restricted Users: Read
  • System: Full Control
Network Share Permissions:
  • Not Shared
Level 4: Shared on the Network (Read-Only) loadTOCNode(3, 'moreinformation'); Files are shared for everyone to read on the network. All local users, including the Guest account, can read the files. But they cannot modify the contents. Any user can read and change your files.

To configure a folder and all the files in it to Level 4, follow these steps:
  1. Right-click the folder, and then click Sharing and Security.
  2. Click to select the Share this folder on the network check box
  3. Click to clear the Allow network users to change my files check box, and then click OK.
Local NTFS Permissions:
  • Owner: Full Control
  • Administrators: Full Control
  • System: Full Control
  • Everyone: Read
Network Share Permissions:
  • Everyone: Read
Level 5: Shared on the network (Read and Write) loadTOCNode(3, 'moreinformation'); This level is the most available and least secure access level. Any user (local or remote) can read, write, change, or delete a file in a folder shared at this access level. We recommend that this level be used only for a closed network that has a firewall configured. All local users including the Guest account can also read and modify the files.

To configure a folder and all the files in it to Level 5, follow these steps:
  1. Right-click the folder, and then click Sharing and Security
  2. Click to select the Share this folder on the network check box, and then click OK.
Local NTFS Permissions:
  • Owner: Full Control
  • Administrators: Full Control
  • System: Full Control
  • Everyone: Change
Network Share Permissions:
  • Everyone: Full Control
Note All NTFS permissions that refer to Everyone include the Guest account.

All the levels that this article describes are mutually exclusive. Private folders (Level 1) cannot be shared unless they are no longer private. Shared folders (Level 4 and 5) cannot be made private until they are unshared.

If you create a folder in the Shared Documents folder (Level 3), share it on the network, and then allow network users to change your files (Level 5), the permissions for Level 5 are effective for the folder, the files in that folder, and the subfolders. The other files and folders in the Shared Documents folder remain configured at Level 3.

Jul 20, 2010 | Microsoft Windows Vista Ultimate Edition

2 Answers

I need to delete an user account from my computer


start bar/settings/control panel/user accounts/ delete what you want

Jul 07, 2009 | Microsoft Windows XP Home Edition with...

1 Answer

I have a dell latitude d610 lap top


Based on the build of a D610, I am assuming you're running Windows XP. I'm not sure your hardware can support Vista. That model was built before Vista was available.

That said, go to Start-Control Panel-User Accounts. Most likely a setting in there was changed, and my first thought is that it may have been after a Windows Update, in an effort to increase security.

See if the user you're trying to login with even shows on the list. If it does, click on it and change the password to <blank>.

If that user no longer shows then you will have to rebuild the profile for that user. I will caution you that if you have to rebuild the profile, you would want to make copies of the data attached to the old profile. You can do this from Windows Explorer. Start by making sure you can view all files. Then navigate to Local Disk C:-Documents and Settings, then to the folder for that username. Copy all of the folders and files to a safe place, like burn it to CD's or DVD's, or even to a flash drive. Do not save it to My Documents.

Sometimes the fastest way to rebuild the profile is to actually create a new one. Set it to administrator access. Then you can copy the contents of your old user's folders (but not the folders themselves) into the new user's folders.

Here's a recap:

Create a New User Profile in Windows XP

1. Log in as admin or an account with admin permissions.
2. Select the windows START button and click CONTROL PANEL
3. Click USER ACCOUNTS
4. Select CREATE A NEW ACCOUNT. You may need to select pick a task first
5. Type in a new name for the account
6. Click create account and ensure it is an admin account.
Copy Files to the New User Profile

1. Log on as a user other than the user whose profile you are copying files to or from.
2. In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK.
3. Locate the C:\Documents and Settings\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from.
4. Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files: Ntuser.dat, Ntuser.dat.log, Ntuser.ini
5. On the Edit menu, click Copy.
6. Locate the C:\Documents and Settings\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section.
7. On the Edit menu, click Paste.
8. Log off the computer, and then log on as the new user.

Jun 10, 2009 | Dell Latitude D600 Notebook

2 Answers

Locked files


You need to log-on as administrator to unlock it. If you're a user yourself, you will not be allowed to unlock it.

Sep 23, 2008 | Computers & Internet

Not finding what you are looking for?

Open Questions:

Gateway MX7118 Notebook Logo

100 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18407 Answers

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Matthew Spark
Matthew Spark

Level 3 Expert

1066 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...