Question about Dell 924 All-in-One InkJet Printer

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Paper feed problem with my Dell 924 printer

I am sick and tired of this printer. My printer had been working fine until I went to replace the ink and now all of a sudden it no longer wants to work right. The paper keeps jamming or squishing down its not really jammed or stuck but won't go any where. I called tech support several times and they say buy a new printer. I don't have the money plus I just spent a bunch on new ink as we know not cheap. The paper is going almost all the way in then stops. I have tried everything that troubleshooting sites have suggested. Now I am trying to dismantle it and can't seem to get it apart. Any suggestions before I destroy it.

Please help

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  • 77 Answers

You sound aggravated, this does happen if you talk to technicians with sales targets whan you call for support.

What i understand from your post is that the whole mess started since you changed the cartridges right.

I suspect that either they were not seated correctly or while seating them you managed to misaligned the carriage mechanism- may have used too much force to shove the ink in.

What can you do now???
take out the cartridges and move the carriage from left to right with the power off.
reseat them i their respective slots and power cycle.

If this works good if it dont there is nothing you can do about it unless you can get dell to replace it. Just use your imagination.

I hope it works for you
Keshy

Posted on Nov 24, 2008

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catalog.ebay.com/Dell-924-All-One-Inkjet-Printer-/50399257/r.html

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run a nozzle clean, perform the following steps:
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  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
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  5. Press the Menu button.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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1 Answer

Dell 924 all in one will not print magenta


run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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You should be able to go to Dell.com for a solution and they will probably tell you to uninstall your printer softwear and re-install it and see if that solves the prolem.

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