Question about SanDisk Sansa e250 MP3 Player

3 Answers

PC will not find ScanDisk e250

Purchase an e250 for my daughter for a Christmas present whilst in the States (resident in the UK). I am trying to connect the device to my PC, running XP Professional (|Processor Intel D945 Dual Core, SP2 installed). When device is connected to the USB ports, the PC does not register the e250 as new hardware. Have also tried this device on my laptop, also running under XP Pro. It should be noted that the USB port does charge the e250.

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 2 Answers
Re: PC will not find ScanDisk e250

I have this problem also so am hoping you get a solution

Posted on Dec 27, 2006

Re: PC will not find ScanDisk e250

Chrism - At the "Enter USB2.0 MSD Mode", unplug the cable and plug it back in, the device should restart. For information I decided to ring the support line and have come the conclusion that my device is u/s, so they have advised me to return the unit back to one of their distributors / agents. Not in the UK as expected, but the Czech Republic!!!! (plus I needed to pay the shipping?.maybe not such a cheap device after all). Interesting to see if a get a replacement unit quickly. Compare this to Apple customer service, I have an iPod 30G Video, which had a problem, registered problem with Apple on-line, they advise me that the unit needed to be return to Holland. Apple arranged for a ?special packaging? to be sent from Holland via UPS, had the unit pick-up (UPS) and I have been advised that a replacement unit has been shipped from Holland yesterday. The turn-around time?..8 days?..maybe this is why people buy Apple!!!! I wish I had.

Posted on Dec 31, 2006

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: PC will not find ScanDisk e250

As I was unsure if the supplied cable was causing the problem I found the following that checked the connection; - Turn off device; - Set the "LOCK" button on top of the device; - Hold "REC" whilst powering up; - This should enter the "Recovery Mode", with a message "CONNECT USB CABLE"; - Connect the USB cable - You should get the message "USB CABLE CONNECTED", if not then you at least may have one of the problems. This all worked fine for me, so either there is some setting in XP that I do not fully understand or my suspicions are founded that the unit is u/s. I will be ring ScanDisk support. Let you know!

Posted on Dec 28, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

To Add Video and photos

You need to use the supplied Sansa Media Converter to convert videos and photos to a format the Sansa can handle.

May 30, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Purchase by an overseas resident

The simplest way for you to complete this purchase would be to purchase it overseas somewhere near you and then have it shipped from there to the US. This would eliminate your credit card issues, because you would be in the same region.

The only possible area of difficulty would be dealing with customs, but if you could have the company you buy it from ship it directly to the recipient it should alleviate all of that.

Congratulations on your cousion's marriage, and the new addition to your family.

Hope this helps you.

Jun 21, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

Scandisk Screen

hold down the power button for 20 seconds

Jan 31, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Some songs read 'unknown'

you need to make shure does songs end in .mp3 with lowercase letters for the song title its just a encryption problem!

rename all the songs after download from the net then put them in the mp3 player ! its not recognising the letters from the original persone who wrote the titles

Jan 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk c 100 mp3

Try to reset your device by holding the menu botton and the back...then go under device manager to uninstall the device...then unplug your device and plug it back again...then do a firmware upgrade on your device...

Jan 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Screen stock on bad track

did you try holding the power button for 20secs or try holdingthe play and power buttons for 20secs or try removing the 4 scews in the back of the metal sliver plate in the back of the mp3 and remove the battery.

Dec 29, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Hi , new christmas present

One site I found that has videos and movies ready for the Sansa is:

Movies, Music Videos, Family Guy, etc.

Once you get the hang of converting videos you find on YouTube and others, you will be having no problem stuffing your Sansa full of them.


Dec 25, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk sansa e250 keeps retarting

you should try formating it. when you plug it into your computer... go to my computer right click on your mp3 player name under " devices with removable storage" click format. make sure nothing is checked. and then press start. wait till its done, and it should work. good luck. i can use some to..

May 11, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

It turns off as soon as you unplug it from charging.

maybe it could be the battery.. you might need to go purchase a new battery

Jan 06, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

93802 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides