Rank: Guru
Rating: 89%, 2475 votes
the information contained in the registry about this software is corrupt and it will never work again unless you un-install the programme and clean the registry, there is a very good registry cleaning programme called CCleaner, here is the link:
http://www.filehippo.com/download_ccleaner/
once you have cleaned the registry, reboot the pc and re-install the software, this may work
I do have to warn you that because of what you have explained about the lack or restore points and the pc never being able to restore anyway indicates to me that the registry is more corrupt than i thought and the system is heading for more problems and will soon fail.
I recomend that you back up all of your data before this happends, because you are looking at recovery or windows re-install
hope this helps
regards
Comments:
Nov 24, 2008
- From a PC technicians point of view, there is no way to fix this problem apart from the way i described, and that is not guaranteed to work, the more you try fix it, the more errors you are going to get and the pc will crash!!!!
Its imperative you back your data up as soon as possible, you may think that what i am saying sounds drastic, but after working with PC's for five years i heave learnt to identify certain problems
regards
Nov 24, 2008
- After looking at the screen shots and reading what you are experiencing, i am in no doubt the registry is massively corrupt and the problems will now become more and more frequent until the system finaly crashes
Nov 24, 2008
- I recommend that you stop trying to fix the problem before you cause it to crash prematurely, you will not be happy if you loose all of your data
regards