Question about Computers & Internet

7 Answers

I haven't been able to access my hotmail account for weeks. When I get to the sign in homepage, it has me signed in a paula_pooh. Then I add my password, the same one I've had for years and I know it's correct. It keeps telling me my password is incorrect. I know it's not but I've had this problem before and I just change my password. Well, this time it keeps running me around in circles. It says I have been sent an e-mail to change my password to another email account, but I haven't. When I go through the process it says that my account has been inactive for too long and I have to change my password. So then I go around and around through the same process.

Posted by on

  • paula_pooh Nov 24, 2008

    I haven't been able to access my hotmail account for weeks. When I get to the sign in homepage, it has me signed in a paula_pooh. Then I add my password, the same one I've had for years and I know it's correct. It keeps telling me my password is incorrect. I know it's not but I've had this problem before and I just change my password. Well, this time it keeps running me around in circles. It says I have been sent an e-mail to change my password to another email account, but I haven't. When I go through the process it says that my account has been inactive for too long and I have to change my password. So then I go around and around through the same process.

  • paula_pooh Nov 24, 2008

    I haven't been able to access my hotmail account for weeks. When I get to the sign in homepage, it has me signed in a paula_pooh. Then I add my password, the same one I've had for years and I know it's correct. It keeps telling me my password is incorrect. I know it's not but I've had this problem before and I just change my password. Well, this time it keeps running me around in circles. It says I have been sent an e-mail to change my password to another email account, but I haven't received it, nothing. I checked the spam box, nothing. When I go through the process it says that my account has been inactive for too long and I have to change my password. So then I go around and around through the same process.

×

7 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,806 Answers

I'm sorry to tell you this but your hotmail account has been hacked and the password has been changed, what you have to do is contact Microsoft customer support and inform them of this, they will make sure that the password is reset and will go through it with you, while you are online, you have to be persistant with them and you could be on the phone for over an hour.
Hackers are targeting hotmail and yahoo messenger sevices and email addresses too, so be carefull when you use the messegers

regards

Posted on Nov 24, 2008

  • Lee Hodgson
    Lee Hodgson Nov 24, 2008

    oh, and the reason you don't recieve a new password is because your alternative email address has been removed from your user setting in hotmail itself

    sorry

    good luck


×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 98 Answers

Honestly, as long as your registered email address that they're sending your password to is correct, then it sounds like the problem is on their end. I would try to contact their customer service dept. or their support team to see what the issue is and how they're going to fix the email address that you've apparently kept for some time now. I understand how you feel... Once you get comfortable with your e-mail address and that's how everyone knows how to get a hold of you, it really can be a pain when you can't access it and even more bothersome to think that you may have to change it. Hopefully, this won't be the case. If I was able to help shed any light on the subject, then I'm happy to have been of assistance. Have a wonderful evening!

James

Posted on Nov 24, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 505 Answers

If you have a hotmail account you get two option to reset your password:

1. Provide a email address and they send a link to click on to reset the password
2. Provide the region where you are located and answer your secret question. Also make sure the characters given below you type it correctly. Any mistake and you will get the same option again and again.

In that case you have to create a new account.

Thanks

Posted on Nov 24, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 112 Answers

Make sure the e-mail address that their password e-mail is going to is correct. Even the slightest error can send it to someone else. There are many free e-mail services. If the e-mail was correct, try setting up another account and have it sent to that one. If you have someone you can trust, have it sent to them so that you don't have to create another account. The other option is, though I can't make any promises that it will work, is to call them and there is a slight possibility that they can find a way to get a new one, possibly by mail? There really isn't anything else that you can try. The only other option is to close the account and get a new one.

Posted on Nov 22, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 758 Answers

I am sorry about the problem you are experiencing..Once you go to hotmail there should a link saying forgot password..once you click on hat it should ask you a couple questions and then it will give you the options to change your password..Did you enter an email adress when you were sign in for the hotmail account? if so you will need to check in that email adress inbox...If you didnt enter a password.try to use a different computer and that should work..I hope that helps..Please rate accordingly
Than you
Computerrep

Posted on Nov 22, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 19,396 Answers

Check that you do not have caopitals on, if it sis not that , then contact hotmail to know what is happening.

Posted on Nov 22, 2008

  • Ginko
    Ginko Nov 24, 2008

    See the following:

    To troubleshoot MSN Hotmail outages, please call (1)(650) 964-7200,
    10:00 AM - 5:00 PM Pacific Standard Time, Monday through Friday. Note: this is
    not a customer support line.




    From Contacting Hotmail page.

    Call them and let us know how it goes.


×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 276 Answers

Check out whether your caps lock is not kept ON.while u insert the password.

Posted on Nov 22, 2008

  • smarttech Nov 22, 2008

    also sometimes due to heavy traffic it takes too long to get open.and if there is some manufascture work or construction  for advanced facility is going on the site it shows up this error.that your password cannot be detected.and also if the account is not been used regularly this happens.or the accout gets disruppeted or gets corrupted this error comes.to overcome this just get opened new account totally.as there is no option if the account gets corrupted for some reasons.also check out your key board buttons are proper sometimes u press the letters which actually are not getting typed due to some faulty key in the keyboard.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Change my yahoo password


Forgot My Yahoo! ID & Password

Forgetting your Yahoo! password or ID can happen to anyone, Yahoo! has established procedures for you to retrieve both without having to create a new account.

The password and ID retrieval process is a short and simple one, but you must follow it exactly. The forgotten password process does not give you the password you created when signing up for the account, it gives you a new one, which you can change later.

Forgotten Password


To recover your Yahoo! account password, click on the "Sign In" link from the Yahoo! homepage, which will take you to the "Sign in to Yahoo!" page.

Follow the "I can't access my account" link directly below the yellow "Sign In" button. Select the "I forgot my password" radio button on the next page and then click "Next."

Enter your Yahoo! ID and the code as it is shown and then click "Next."
From the following page, choose whether you want your password sent to the alternate email address or cellular phone number given when the account was created, and then click "Next."

An email is then sent to your alternate email address or cellular phone inviting you to reset your password.

Forgotten ID

From the Yahoo! homepage, follow the "Sign In" link located near the top of the page.
On the next page, click on the "I can't access my account" link directly below the yellow "Sign In" button.

On the next page, you must provide the alternate email address, birth date, country of residence and postal code given when the account was created.

When finished, click on the "Next" button and your ID will be emailed to your alternate email address.

Password Security Questions

If you do not have access to the alternate email address or cellphone number provided when the Yahoo! account was created, you must click the "I can't access any of the above" radio button on the "Please select an option to reset your password" page.

After clicking "Next," you must provide the answers to the security questions selected when the account was created before you are able to reset the account's password.

When All Else Fails

If the Yahoo! account password or ID retrieval methods don't work, you may want to create a new Yahoo! account.

This is done by following the "Sign Up" link at the top of the Yahoo! homepage, next to the "Sign In" link mentioned earlier.

If you choose to create a new account, be sure to remember the alternate email and cellular number you provide in case you find yourself in a similar situation down the road.
Yahoo Email Password

When you sign up for a free Yahoo! account, you gain access to the extensive features of the Yahoo! community and receive a free email account.

As with any account, it is a wise idea to change your Yahoo! password a few times a year in order to ensure its security.

Knowing where to go in Yahoo! to change your password will allow you to do it quickly.

Sign into your Yahoo! email account.

Click on your Yahoo! name at the top of the webpage to access drop-down options.
Select the "Profile" option.

Your account page will open.
Place your cursor over "Account Info" in the toolbar.
Options will again drop down.

Click "Change Password."

Type in your current Yahoo! email password in the first text box.
Enter your new Yahoo! password in the lower two text boxes.

Click "Save."

Your Yahoo! password is now changed.

Dec 29, 2013 | Computers & Internet

1 Answer

Shaw webmail login


Which email account there are many ?

It is not uncommon for users to forget their user names and passwords, especially when trying to access an email account not often used.
Email providers like Yahoo! and Google are aware that users forget and have implemented a way to identify the user in this situation. In order to use this retrieval method, you must have submitted an alternate email address when you signed up for that email.

Go to the email sign-in page.
Notice the option underneath the login fields for users that have trouble signing in; in Yahoo! Mail this option is "I forgot my Yahoo! ID" and in Google Gmail this option is "Can't Access Your Account."
Click this option.
Enter the alternate email address entered when you set up up your email address.
Yahoo! Mail users also need to enter the birth date, country and postal code entered when the email address was set up. Click "Next."

Log in to your alternative email address and click the email provided.
Your email user name is available in the body of the email.
Click the link within that email to reset your email password.
To reset your email password, the provider might require that you answer your security question.
Go back to the email sign-in page and log in using your user name and new password.
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/account/account-10.html
Hotmail have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: lumpy9@live.com
in the right hand corner on the hotmail homepage you should see help center
down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calender contacts essentials
click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem
or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my hotmail account
at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab

Jul 22, 2013 | Computers & Internet

1 Answer

Can't log in to msn.com


When you log in to MSN a website powered by Microsoft you also log in to its Hotmail and Messenger programs.


Hotmail is MSN's email program, while Messenger is an instant messaging and networking program.


Because Messenger and Hotmail are connected to MSN, if you have problems logging into one program, you'll likely have issues logging in to all of them.


Register for Account


The first step to logging in to any MSN-powered sites is to have a Windows Live ID.

This includes an email address, which acts as your username, as well as a password.


The email address must end in either "@hotmail.com," "@live.com" or "@msn.com."

Even though these emails use different domain names, all can be accessed by logging in to the Hotmail homepage.


If you try to log in to MSN or any of its partner sites like Hotmail or Messenger using anything but a Windows Live ID, you won't be allowed to access or create a profile and will be prompted to create a Windows Live account.


Incorrect Password


The most likely reason you aren't able to sign in to your MSN accounts is user error.

Entering an incorrect email address or password will return an error message, informing you that either the email address you provided isn't registered with MSN, or that you entered an incorrect password.


MSN and, hence, Hotmail and Messenger passwords are case sensitive, so check your keyboard's settings before retyping your password a second time.


If you don't remember your password but know your Windows Live ID, you can opt to reset your password by answering some security questions pertaining to your account.


Browser Issues


A slow browser can impact your ability to log in to your MSN accounts.

Try deleting your browser's cookies and clearing its cache before attempting to sign in again. This process varies from browser to browser.


For example, in Internet Explorer, click on the gear icon, "Internet Options" and click "Delete" under Browsing History.

Check the "Cookies" box and click "Delete."


Internet Issues


A slow Internet connection can also hinder your login attempts.

Check your Internet connection to make sure you're connected to the Internet.


Also, check that you're working online instead of offline, which can prevent you from logging in.


Click on the "File" tab at the top of your browser, and make sure there's not a check mark next to the words "Work Offline."


If there is, click on the words to uncheck that option and sign in again.

There might be some interference from another browser

Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help

Click on the tools at the bottom of the drop down list will be internet options or
click start control panel internet options you will see a home page box To Create Page Tabs type

each adress on its own line (type in MSN.com) or you preferred home page and browser
below that will be change search defaults click on settings you will see all search providers you have if dont need any of them you can disable or remove them.


Hope this helps.

Nov 26, 2012 | HP Computers & Internet

1 Answer

How to delete/close hotmail account


HI,
by IrinitaMember since:May 31, 2009Total points:171 (Level 1)Best Answer - Chosen by AskerOpen your Hotmail. Click on the arrow between your picture and name (top right corner). In the opened menu choose 'View your account'. Sign in. Scroll the page to 'Other Options' and choose 'Close your account'. If you don't sign in anymore after 270 days it will be closed. This time is given to you in case you change your mind

Thanks for using fixya
Proton

Jul 08, 2012 | Lenovo Computers & Internet

1 Answer

I am not Able to login to my Hotmail Account And Every time I got this Message " Sign-in Error Windows Live Hotmail was not able to sign in to your account at this time. Please try again later....


Sorry to hear about that but don't worry- they are just doing maintenance to their servers. There is nothing wrong with your account and you should be able to get on it within a hour or two. :)

Nov 30, 2008 | Computers & Internet

2 Answers

Locked out of hotmail


If all else fails just uninstal and restart and instal again i hope this will help

Nov 07, 2008 | Computers & Internet

4 Answers

Canot sign into hotmail account why


when you go to msn dont try to sign in look for the icon that says choose msn as your home page and down load the information then you can sign in. some internet companies block out certain web sites.

Dec 08, 2007 | Compaq Presario 5000 PC Desktop

2 Answers

ANY COMP EXPERTS HELP ME ACCESS MY EMAIL ACCOUNT


Go to the internet explorer with rigt click and PROPERTIES.Then go advanced and RESTORE DEFAULT.Go to the programs and RESET WEBSETTINGS ALSO UNDER THAT Menage add-ons make sure yahoo add-ons is there and not desabled.Let me know if u got help!

Dec 07, 2007 | Compaq Presario 5000 PC Desktop

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

18 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...