Question about Kenmore 98702 Stacked Washer/Dryer

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My model actually is 417.99570140

The inner tub does not stay in a slow turn or locked position during agitation instead it starts to spin slowly then it gets faster and faster until the water starts spilling out. If you manually hold the inner tub in a stationary position it looks like it works properly.

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Re: my model actually is 417.99570140

Gearbox fault, or a moter running in the wrong direction due to faulty motor or timer/programmer. Regards Engineer

Posted on Jul 30, 2007

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Frigidaire topload washer inner drum not rotates during wash cycle

inner drum is not supposed to rotate . just the agitator .spin cycle is when that will rotate

Sep 28, 2016 | Frigidaire Washing Machines

1 Answer

Maytag Performa washer drum turns with agitator. Also the brake doesn't stop the drum at end of cycle or when cover lifted.

The first thing to check is the clutch. It's supposed to lock the inner tub and drive the transmission (agitator) when the motor turns in one direction, and spin the tub when the motor turns in the other direction. It's also possible the agitator drive shaft coming out of the transmission and the concentric tub drive shaft are frozen together (worst case) - this is usually caused by a bad bearing seal allowing water to leak into the shaft.

Lifting the lid during the spin cycle should disconnect power to the motor - maybe what you see is the tub continuing to spin because the transmission is acting as a flywheel. Either that, or the lid switch actuator is not working properly.

Nov 27, 2010 | Washing Machines

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This is for an LW7503W2B washer. We have water on the floor during agitate with large loads. The water is comming over the edge of the tub. I have noticed the tub rotates in what I would call a slow...

I had the same problem. You need a brake kit. it holds the drum still while in the agitate mode. the centrifical force of the water during that slow spin is causing the water to spill over the top of your drum. easy and cheap fix.

Oct 18, 2010 | Amana ALW780QA

1 Answer

Kenmore Elite Top Load does not spin on spin cycle

Hi, If the inner tub has dropped down, you will need to change the block that holds the tub to the shaft. Remove the agitator cap and then use a 7/16" socket to remove the bolt holding the agitator in.
Lift the agitator out and look at the block holding the inner tub. There should be two slots with two tabs sticking up inside them. You will probably see metal shaving as well.
If this is what you see, please let me know and I can direct you on further repair.


May 30, 2009 | Washing Machines

2 Answers

Whirlpool washer LSQ9549LW makes one loud, violent clunk ea. spin

great analogy, sounds as if you have broken/stripped the tub block( its waht secures the inner tub to the outer tub) part number 389140, if you removethe agitator( a 7/16" bolt down the center of agitator) there is one more lock ring that isactually tightened down across the top of said "tub block"( usually need a specialty spanner wrench to remove, but have done it with a pipe wrench) after removing that lock nut the inner tub will release and the new tub block can be installed...

Feb 23, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Kenmore model 20722 washing machine

The following advice is for replacing the “Agitator Dogs” on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are “Agitator Dogs”? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:

1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It’s that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

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Jan 19, 2009 | Washing Machines

1 Answer

Worn outer tub

yea youl need to replace the tub alright, cgances are the bolts holding the inner tub to the transmission shaft have also broken off, which is why the inner tub spun off kilter and rubbed a hole in the outer tub,. the bolts (2 of them ) woulds have benn locking the inner basket to the tranny shaft, visible after removing the agitator

Apr 14, 2008 | Frigidaire FWS1339A Top Load Washer

1 Answer

Agitator always moving

The inner tub on some machines does rotate very slowly while filling to assist with the even distibution of the load. If the agitator is turning back & forth while in fill mode, you could have a timer or transmission problem. You need a tech.

Nov 04, 2007 | Kenmore 98702 Stacked Washer/Dryer

1 Answer

Agitator not turning during cycle

Well, it sounds like you've done your homework. My first suspect would have been the agitator dogs too, but you said they were fine. Another likely suspect would have been the motor coupler, but you said the washer spins during the spin cycle. If the coupler was bad the unit would fill, but wouldn't agitate or spin. Plus, it would make an awful noise. I would have also suspected a clutch assembly, but you said the wash tub can spin. Normally, when the clutch goes bad, the drum won't spin, or spins slow. Another suspect could have been a bad lid switch, but the washer would have filled and stopped, without agitating or spinning. The only remaining suspect that I'm aware of is the gear case (transmission). Checking under the washer can give you some clues. Normally, when a gear case starts to go bad, they leak an amber colored oil. You may find puddles or drips under the washer. If you see no signs of oil the gear case could still be defective, however. But, before you go through all the trouble, double check the agitator one more time. Completely remove it from the tub and check the under side to ensure the grooves that grip the top of the gear case shaft have not been worn smooth. I hope this may have been some help to you.

Jul 09, 2007 | Kenmore 24032\24036 Top Load Washer

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