Question about SanDisk Sansa e260 MP3 Player

2 Answers

Enter usb 2.0 mode

Got it going now i went to recovery mode and wants me to enter usb 2>0 msd mode this means???

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Re: enter usb 2.0 mode

This should help. Please copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop. Once you have downloaded the file, please follow these instructions. 1) Double click on My Computer so that you can see it on your screen. 2) Turn the player off. 3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange. 4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button. 5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish. 6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left. 7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.

Posted on Aug 26, 2007

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Re: enter usb 2.0 mode

I don't know steevil? I've been on the phone for hours with sandisk support. I'm getting the same message but I thing my resolution is returning my Sandisk e280r mp3 player and trying a different brand. Good Luck. I'll write again if Sandisk has any more solutions.

Posted on Jan 07, 2007

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How can I enter de USB 2.0 MSD mode to fix muy sansa e280

To change to MSC, Scroll to settings, scroll down to USB Mode, and choose MSC. You should be good

Apr 05, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My recovery mode says "enter USB2.0 MSD mode" what do i do

Hi there.

I can understand your issue. When you say "enter USB2.0 MSD mode"getting into recovery mode. Then i'd say firmware needs to be updated..

Please follow the steps..

There are files in the player that might be corrupted causing the device to freeze and stop responding.

SOLUTION 1 - Reset the device.

1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.

SOLUTION 2 - Force MSC or Recovery mode then update to the latest firmware.

STEP 1 - Force MSC or go to Recovery mode
For e200v1/e200R (Recovery mode only): Connecting in Recovery mode

1. On your Sansa player, press and hold the Power/Menu button for 15 seconds to turn the device completely off.
2. Slide the Hold switch so the orange portion shows.
3. On your PC, double-click My Computer
4. On your Sansa player, press and hold the REC button while connecting it to the PC.
5. Release the REC button when a 16MB-FORMAT drive partition appears under My Computer.

For e200v2 (Force MSC mode only): Enabling MSC mode

1. Turn device OFF.
2. Slide the hold switch to the direction of the headphone jack so an orange color would show putting the device on Hold.
3. Press and hold the ( |<< ) button while connecting the device to the PC.

STEP 2 - Update to the latest firmware manually, as it is described in Method 2

In case you have any further inquiries, please do not hesitate to contact us!

Jan 04, 2010 | SanDisk Sansa e200 MP3 Player

2 Answers


if you go into the setting section of the menu you can select the USB mode back again, if this fails to solve the problem, take the back of the player off via 4 very small phillips screws and remove the battery for at least 30 seconds then put it back in and it should be good.

Mar 21, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer


The usb2.0 is the connector for usb on most computers.
It's the fastest usb drive to this date!

Feb 07, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Recovery mode

hi buddy... there is nothing serious about shows that message in recovery mode.. otherwise format the player and tr to load the songs again :)

Sep 08, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

My sansa is spazzing out

Go to settings - USB Mode -- msd; and make sure the port on your computer is a USB 2.0 port.

Jul 05, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

USB2.o and MSD mode

You need a memory card.

sincerely, Britani

Apr 19, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

What do i do in recovery mode?

to fix this problem go on ur sandisk go to settings and go to the bottom of the list where it will say usb mode clic on that and try both of them only one of the will work.

Apr 08, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

No memory

The MEMORY was lost? ie: Did you physically lose 2/4/6 Gb of usable memory or did you lose the FILES in memory?? I would go to the SanDisk site and download the latest firmware update. Also be sure that you are using a "high power" USB port (USB 2.0 usually) and that the player's USB setting is set to MTP mode.

Nov 25, 2006 | SanDisk Sansa e250 MP3 Player

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