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t romano Posted on May 15, 2012
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I can hear the call but I cannot be heard from this phone? Can i fix this problem

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Tamer El Guoshy

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  • Expert 135 Answers
  • Posted on May 15, 2012
Tamer El Guoshy
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Joined: Jan 09, 2012
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Check the microphone hole, clean it, wipe it or it might be malfunctioned and need to be replaced.

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Sounds like you have a defective microphone in your handset. Maybe caused by dropping of phone or water damage. Try land line phone not cordless. Just to ensure that you can hear the caller and can be heard over your phone line.

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[email protected]
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If you are sure you can't be heard while NOT on speakerphone, it's probably a software problem, if you can be heard but can't hear while NOT on speakerphone, then it might be a bad Mic. If you really can't be heard while NOT on speakerphone and you are out of other options, perform a HARD RESET to restore the phone to factory (or current ROM) settings. Check to make sure the mute function isn't being initiated when you take the phone off speakerphone or start a call.

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Hi,
Press the volume up, while your in a call

Hope this helps
Regards.
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