Question about Maxent MX-42HPM20 42 in. Plasma HDTV

2 Answers

Tv goes black and the green light stays on and the sound also works

I was just watching tv and the screen just went black but i could still hear sound from it and the green light was still on i let is cool down and tap on front and it still will not work when i turn off the tv and turn it back on i can hear the noise that a tv makes when its on.

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  • Anonymous Nov 10, 2007

    The TV was on and just went blank black. Still had sound. called waranty



    thanks in advance

  • bucktooth Dec 19, 2007

    The picture went out but I can still hear sound. Opened and flipped a switch on the top middle board, suspect power board of some kind, capacitors and driver transistors on it, and it turned the screen on. The only draw back is it won't completly turn off. I can tell because I don't hear the relay click when you first turn it on or off. When you flip the switch to auto it works but will not turn off. When you put the switch to normal it will not work but will turn off. Any answers?

  • Anonymous Jun 15, 2008

    Pretty much the exact same thing. These tv's are garbage

  • Anonymous Jun 18, 2008

    the tv was on. we could hear it all the way back to the other rooms so we didnt imagine it had a problem since tha audio was fine, but the screen is just black and the green button is stilll on.

  • becka75 Aug 28, 2008

    Same thing. I was watching the tv and the screen went black, but could still hear sound.

  • jt1317h Sep 05, 2008

    same problem

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2 Answers

Does anyone have a customer care number for this tv at all, please help. Thanks. Reply to samsich3@yahoo.com

Posted on Aug 27, 2008

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  • 24 Answers

Try Shining a bright light at the screen. can you see any images on the screen? If you can, then the backlight on the tv has gone, and can be replaced. If you cant then it may be a fault with the inverror (power) board on the TV

Posted on Dec 31, 2006

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