Question about SanDisk Sansa e260 MP3 Player

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My mp3 player wont turn on all the way

My brand new sansa e200 series worked all day tthen all the sudden it turns off and when i turned it back on it goes to te the logo and fades away, then back to the log0 over and over and over again unless i do auto reset but the problem persist

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  • ManUtd Fan Mar 09, 2008

    i have the same problem....but when i run the program below it says the device has to be in a different mode than im in (MSC) but i cant go to that on my player because of the problem!!! i dont want to take out the battery for fear of breaking my player!

  • kenn305 Mar 19, 2009

    i have the same problem it would say sansa then disapear and when i connect to the computer the same thing keep happening over and over again

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6 Answers

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I tried exactly as JJ said, but when it starts installing the software from step 2, is says something about checking version, and then says checking failed and it closes...so problem not fixed

Posted on Dec 30, 2006

  • Jonathon Bidois Dec 31, 2006

    I have the e250 as well, and so far none of the solutions have worked, and stops during the installation of the firmware, saying that version details couldn't be found

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This is a common problem with the older firmware. I just got off of the phone with a tech at SanDisk and fixed my player. Don't do anything to the hardware. Here are the steps for total repair. 1. Switch the player's hold button on. Hold down the record button and power up at the same time. This will bring you into recovery mode. Now plug your player into the computer. 2. Go to http://www.sandisk.com/assets/file/downloads/firmware/e200fw01.00.12.exe and download that program. Run the program and select yes to format and install the new firmware. 3. Unplug the player and wait for it to reset. This will install the old firmware version, so once it is working again, go to the sandisk site again and download the updater for the firmware and install that. 4. Your player works again and you are happy just as I am. Grace and peace, -JJ

Posted on Dec 30, 2006

  • Joshua Wilkinson Dec 31, 2006

    Sorry guys, my version is the e250, but I'm sure there is an update for the others in the series. Call SanDisk and they can help I'm sure. IF you have the e250 the walkthrough should work for you though.

    Thanks,
    Josh

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Mine starts up then the blue ligh comes on and then it stops at the sansa logo and doesnt do anything. cna anyone helpp????

Posted on Dec 30, 2006

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I had the same problem with mine , I disconnected the battery and reconnected and now it works fine. Software issue????

Posted on Dec 28, 2006

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Take it back i had the same thing happen and san disk said nothing could be done to fix it and to take it back for another one my 2nd works fine don't use the recorder

Posted on Dec 28, 2006

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I suggest taking the battery out and waiting for a couple seconds. I got one today for christmas and it wouldn't turn on at all... I tried taking out the battery and it works just fine now.

Posted on Dec 26, 2006

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1 Answer

The mp3 player is frozen once it turns on. Keeps on saying refreshing your media.


Press and hold the power button. Hold it long enough (10 to 15 seconds ) it will eventually turn the frozen player off. Press the power button again to turn it back on. You can try formatting the player again either through windows media player or (if a v2 model) through the player's own menu system. Failing that, put the player in MSC mode and format it from Windows Explorer. I would also update the firmware. I have attached the link to the Sansa site to find the firmware and further instructions.
Thanks for using FixYa.


http://forums.sandisk.com/t5/Sansa-e200-series/bd-p/e200

May 29, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e200 is frozen


this could mean the screen is burnt out not that it completely broken or that its not turning on.

Jun 22, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Wont come on


Make sure the hold switch is not engaged.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e200 4 gb wont turn on


1-866-726-3475 Sandisk Customer Support

www.sandisk.com

click on support at the top; click on MP3 players,
find your Sansa and click on it there’s a lot of info

Mar 09, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

My sansa sandisk e200 wont turn on


well mine does that too!!!!!!!!! help some one plz

Jan 23, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Wont turn on


Try to do a manual reset for your device.if that doens help you might have to replace the device...

Jan 04, 2008 | SanDisk Sansa e200 MP3 Player

2 Answers

Sansa e200


call the company or return it to the store where you got it. They will replace it or give you a full refund.

Dec 14, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Wont Turn On


I had the same problem with no power. Take out the 4 screws, take out the battery, clean your connections with an eraser, re-assemble it and it should work.

Aug 30, 2007 | SanDisk Sansa e200 MP3 Player

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