Question about SanDisk Sansa e260 MP3 Player

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My mp3 player wont turn on all the way

My brand new sansa e200 series worked all day tthen all the sudden it turns off and when i turned it back on it goes to te the logo and fades away, then back to the log0 over and over and over again unless i do auto reset but the problem persist

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  • ManUtd Fan Mar 09, 2008

    i have the same problem....but when i run the program below it says the device has to be in a different mode than im in (MSC) but i cant go to that on my player because of the problem!!! i dont want to take out the battery for fear of breaking my player!

  • kenn305 Mar 19, 2009

    i have the same problem it would say sansa then disapear and when i connect to the computer the same thing keep happening over and over again

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6 Answers

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I tried exactly as JJ said, but when it starts installing the software from step 2, is says something about checking version, and then says checking failed and it closes...so problem not fixed

Posted on Dec 30, 2006

  • Jonathon Bidois Dec 31, 2006

    I have the e250 as well, and so far none of the solutions have worked, and stops during the installation of the firmware, saying that version details couldn't be found

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This is a common problem with the older firmware. I just got off of the phone with a tech at SanDisk and fixed my player. Don't do anything to the hardware. Here are the steps for total repair. 1. Switch the player's hold button on. Hold down the record button and power up at the same time. This will bring you into recovery mode. Now plug your player into the computer. 2. Go to http://www.sandisk.com/assets/file/downloads/firmware/e200fw01.00.12.exe and download that program. Run the program and select yes to format and install the new firmware. 3. Unplug the player and wait for it to reset. This will install the old firmware version, so once it is working again, go to the sandisk site again and download the updater for the firmware and install that. 4. Your player works again and you are happy just as I am. Grace and peace, -JJ

Posted on Dec 30, 2006

  • Joshua Wilkinson Dec 31, 2006

    Sorry guys, my version is the e250, but I'm sure there is an update for the others in the series. Call SanDisk and they can help I'm sure. IF you have the e250 the walkthrough should work for you though.

    Thanks,
    Josh

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Mine starts up then the blue ligh comes on and then it stops at the sansa logo and doesnt do anything. cna anyone helpp????

Posted on Dec 30, 2006

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I had the same problem with mine , I disconnected the battery and reconnected and now it works fine. Software issue????

Posted on Dec 28, 2006

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Take it back i had the same thing happen and san disk said nothing could be done to fix it and to take it back for another one my 2nd works fine don't use the recorder

Posted on Dec 28, 2006

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I suggest taking the battery out and waiting for a couple seconds. I got one today for christmas and it wouldn't turn on at all... I tried taking out the battery and it works just fine now.

Posted on Dec 26, 2006

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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