Question about BenQ FP71E 17" LCD Monitor

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Monitor menu opens up on its own

I own a BENQ FP7IE, and recently the main menu for the monitor has been opening on its own. It opens about every 5 minutes. Have any suggestions?

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  • Anonymous Mar 13, 2008

    I own a BENQ FP7IE, and recently the main menu for the monitor has been opening on its own. It happens every few minutes and disapper.



    Please help

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  • 220 Answers

Front panel switches are defective.
Contact BenQ,Normally company offers 3 year warranty.
Samir

Posted on Mar 10, 2008

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Hello Nirel,

I'm assuming you're talking about the menu on the monitor itself. Is the button jammed for some reason forcing the menu to open?

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Do you know how to open a benq fp91g+ monitor?


Here is the service manual: http://elektrotanya.com/?q=showresult&megnev=BENQ&megnev2=FP91&kategoria=&kat2=all

Most of the time you will use flat blade screw driver, starting at the bottom edge to pry open the case then work your way around, also look at YOUTUBE, just search for HOW TO OPEN LCD MONITOR.

BenQ makes monitors for DELL and HP.
Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed DELL monitors to get some ideas what to look for: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further and it will help out other people in the future also.
http://en.wikipedia.org/wiki/Capacitor_plague
http://www.badcaps.net

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Problem with controler


The problem is defective keys/switches of front key PCB.You need to replace this key PCB or Individual keys.
Normally Benq Offers a 3 yr warranty Try contacting BenQ.
Please rate the solution and provide feedback.
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BenQ FP7IB LCD monitor, turn black aftr BenQ logo


Try to plug into another computer and wait to see.
If it turn up to be same it somewhere defect from the main board of the lcd.
If if not the same turn up to be, you should reinstall the OS because the software is corrupted or your display card problem.

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How to open casing


Just managed to open a FP17G+ monitor. My hope is that FP17G is similar and that this comes in handy.

There are 5 screws holding the casing together. Four are in the corners (black screws on my monitor). The 5th is right under the monitor stand (silver screw on my monitor.

To open the monitor, I had to:

1) Remove the monitor stand. To do so, you need to take out the two screws at the point where the base connects to the monitor (right above the pivot point) and slide out the monitor stand. THis should give you enough space to take out the 5th screw.

2) Unscrew the five remaining screws on the back of the monitor.

3) At the bottom edge of the monitor, there are two gaps between the front and back plastic panels of the monitor. You can place a wide screwdriver in this gap and gently pry apart the front and back of the monitor. Continue around the edge and the monitor will be open.

Best of luck... If you figure out what is wrong inside, let us know (I am trying to fix the same problem).

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This is called burn-in mode. Used to test the monitor at the factory.
To fix this, use the buttons under the front of the monitor,
There are six buttons. Let's number them 1 to 6 from the left.
Press 6 to display menu (at the bottom in Red will say Burn in mode on)
Press 4 or 5 until Recall is highlighted
Press 6 to select
Press 4 or 5 until Recall All is highlighted
Press 6 to select
Press 4 or 5 until Yes is highlighted
Press 6 to select
Press 3 to exit
This will reset all paramaters and also turn-off burn-in mode
If you want to reset some parameters to your preferences, press 6 again to bring up menu and
see you user guide to get explanations for the different settings.

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