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Push the "Menu" button on the front or side of your Dell
monitor. The button's icon resembles a miniature monitor. This will open
the main monitor setting menu. Push the button again to exit the main
menu and open the OSD menu.
Push the "Down Arrow" button on the monitor to scroll
through the OSD menu. Stop at "Factory Reset." Push the "Menu" button to
open the factory reset menu.
Push the "Down Arrow" button to select "Position Settings
Only" to reset the monitor's horizontal and vertical screen settings.
Press the "Menu" button to activate the setting changes.
Push the "Down Arrow" button to select "Color Settings Only"
to reset the monitor's red, blue and green color settings. Press the
"Menu" button to activate the setting changes.
Push the "Down Arrow" button to select "All Settings" to
restore the monitor to its original factory settings. Press the "Menu"
button to activate the setting changes.
Push the "Up Arrow" button to select "Exit" to leave the
monitor reset menu. Press the "Menu" button to exit the OSD menu. Push
the "Menu" button again to exit the main settings menu.
Most of the time you will use flat blade screw driver, starting at the bottom edge to pry open the case then work your way around, also look at YOUTUBE, just search for HOW TO OPEN LCD MONITOR.
BenQ makes monitors for DELL and HP. Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed DELL monitors to get some ideas what to look for: http://s807.photobucket.com/home/budm/allalbums Post back what you see inside so we can guide you further and it will help out other people in the future also. http://en.wikipedia.org/wiki/Capacitor_plague http://www.badcaps.net
The problem is defective keys/switches of front key PCB.You need to replace this key PCB or Individual keys.
Normally Benq Offers a 3 yr warranty Try contacting BenQ.
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Try to plug into another computer and wait to see.
If it turn up to be same it somewhere defect from the main board of the lcd.
If if not the same turn up to be, you should reinstall the OS because the software is corrupted or your display card problem.
Just managed to open a FP17G+ monitor. My hope is that FP17G is similar and that this comes in handy.
There are 5 screws holding the casing together. Four are in the corners (black screws on my monitor). The 5th is right under the monitor stand (silver screw on my monitor.
To open the monitor, I had to:
1) Remove the monitor stand. To do so, you need to take out the two screws at the point where the base connects to the monitor (right above the pivot point) and slide out the monitor stand. THis should give you enough space to take out the 5th screw.
2) Unscrew the five remaining screws on the back of the monitor.
3) At the bottom edge of the monitor, there are two gaps between the front and back plastic panels of the monitor. You can place a wide screwdriver in this gap and gently pry apart the front and back of the monitor. Continue around the edge and the monitor will be open.
Best of luck... If you figure out what is wrong inside, let us know (I am trying to fix the same problem).
This is called burn-in mode. Used to test the monitor at the factory.
To fix this, use the buttons under the front of the monitor,
There are six buttons. Let's number them 1 to 6 from the left.
Press 6 to display menu (at the bottom in Red will say Burn in mode on)
Press 4 or 5 until Recall is highlighted
Press 6 to select
Press 4 or 5 until Recall All is highlighted
Press 6 to select
Press 4 or 5 until Yes is highlighted
Press 6 to select
Press 3 to exit
This will reset all paramaters and also turn-off burn-in mode
If you want to reset some parameters to your preferences, press 6 again to bring up menu and
see you user guide to get explanations for the different settings.