Question about Creative Labs ZEN Stone MP3 Player

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My zen stone stays on a solid green light

My zen stone doesn't play it just stays on the green light and when i plug it in the computer it still stays on green and doesn't come up on the computer

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  • mz_gsw15 Nov 30, 2008

    The green wont go off of my Zen Stone when i plug it into the Computer it won't charge and it won't come on what should i do?

  • juho Apr 16, 2009

    Green light just stays on and I cant turn it off or anything. What should i do?

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Just tried this on a zen stone with speaker and worked. Connect your zen stone to your computer. When the green light is on, use a paper clip and press and hold the reset button (small hole on the headphone jack side). The green light should turn off. Wait a bit and it should start blinking to indicate it is now charging. Note: This reset only worked when I had it connected to the computer.

Hope it works for you too.

Ken

Posted on Jul 18, 2009

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1 Answer

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go to start
my computer
view system information system information
hardware
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ur welcome i just learned now =)
it would be nice to help others also like i helped you just sayin

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http://us.creative.com/products/product.asp?category=213&subcategory=214&product=16424

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