Question about HP LaserJet 3015 All-In-One Printer

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HP 3015 AIO printer Won't print

Just got this printer, installed PCL 6, PCL5e, and PS drivers, and none seem to work. The printer is on, it says it's ready, but won't print. When I have my print Queue open, I can see the print command go to the printer, then delete the file - printed.
This unit works to recieve faxes, copies just fine, but it has only printed once for me since I connected via USB. I have even tried different USB ports. Am I missing something in the setup? Do I have to tell the printer that it is on USB and not parellel?
Thanks!
Craig

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Yes, you are correct in that you have to select the USB port from the driver in order for the printer to print to USB, or install another driver for the USB port.

Posted on Jan 23, 2009

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Pcl xl error


pcl its a print language so if you have problems with it change it to other. go to the HP web site and search for the printer. Then download and install the postscrip driver (PS) if you click the driver it will show installation instructions. By the way, the postcrip driver actually work better compared to the PCL 6

Aug 29, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

My hp color laserjet cp2025 has the pcl xl error subsystem: Kernel error: Illelgaloperatorsequence operator beginpage position: 14 What can I do to fix this?


A Hewlett-Packard LaserJet printing language, PCL 6 is optimized for printing from graphical user interfaces (GUIs) like Microsoft Windows.

The Enhanced PCL XL, or PCL 6, driver that is included with the HP LaserJet printers provides enhanced WYSIWYG and enhanced performance with application support over the Standard (PCL5e) driver. PCL XL is a new page description language by HP, that is part of PCL 6 and is closer to GDI, which many applications use. Less translation takes place by the driver, which means increased WYSIWYG capabilities, and better performance with applications that support escapes implemented by the Enhanced driver.

While printing using the PCL 6 driver it is possible to encounter a PCL XL error. This error will print out at the LaserJet device, and will look like something similar to the following:
PCL XL error

Subsystem: KERNEL
Error: IllegalOperatorSequence
Operator: EndSession
Position: 15

These type of errors can be PCL interpreter errors, firmware related, tied to communication, driver, driver dependency, and application specific. Additional troubleshooting will be required to further isolate to root cause.


Troubleshooting:


I. Verify printer functionality

To verify printer functionality, perform the following:
1.Power the printer Off.
2.Disconnect the parallel, USB, or network cable.
3.Power the printer On.
4.Once the printer display reports Ready, verify device functionality by printing a Configuration Page from the device.
Note: should the internal printer test not print as expected, and/or a PCL XL error occur, you have then isolated the issue to the printer device, and any network connectivity or driver / application troubleshooting can be ruled out.


II. Verify communication w/ the device

To verify communication with the device, perform the following:
1.Power the printer Off
2.Reconnect any communication device cable previously removed
3.Power the printer On
4.Once the printer display reports Ready, perform the following:
a.From the client machine or print server that had previously encountered the PCL XL error open the Printers and Faxes folder.
b.Right click the PCL 6 driver in question and select Properties.
c.From the General Tab select Print Test Page
d.Verify the driver test page successfully printed
Should the test page successfully print, continue with the next troubleshooting section entitled Isolate user, application and/or file.
Should the PCL XL error manifest itself as a result of the driver test page, perform the following:

1.At the print server, or client machine, open the Printers and Faxes folder

2.Click on Add Printer

3.Go through the Window’s driver install process installing the appropriate PCL 6 driver for the device in question, with the following characteristics: printing directly to the device (IP_Address, USB, Parallel, etc), creating a new print queue, selecting to Replace Existing Driver.
4.If the issue persists see section entitled: Microsoft Unidrv driver dependencies.
Note: If using an HP LaserJet PCL 6 device specific driver (discrete), try installing the latest HP Universal Print Driver PCL 6. Available at the hp.com website under support & drivers. Select product cb534a and also select your operating system, download a universal print driver Post Script would be the best selection.

You can also adjust a few settings under printing preferences:
under the advanced tab:
Raster compression:
Set it to max



III. Isolate user, application and/or file


If in fact the printers internal test pages and driver test page have printed successfully, further fault isolation must be performed to correlate the PCL XL error with a specific user, application, and or file. This information is most often easily gathered by speaking with the customer, investigating which user is printing when the PCL XL error manifests itself. Once the user is identified, the application the client was printing from can be isolated, and quite possibly the application file itself.

If an application file consistently causes a PCL XL error when sent to the device, it could be a problem only with the file.

IV. Microsoft Unidrv driver dependencies


The issue was identified to be related to Microsoft unicore files: unidrv.dll, unires.dll, and unidrvui.dll, that were not compatible with the available PCL 6 drivers at that time. Microsoft has developed a hotfix to address the symptomatic PCL XL errors – the Microsoft Hotfix can be reviewed here:
Microsoft Windows 2003 and XP: http://support.microsoft.com/kb/948046/en-us
Microsoft Windows 2008 and Vista: http://support.microsoft.com/kb/948349/en-us
Microsoft Windows 2000: NA
HP LaserJet – PCL XL Error




If anything else let me know,

Al
eliteprintersolutions@gmail.com

May 27, 2010 | HP Laserjet Cp2025n Printer

1 Answer

Not so much a problem but got message printed out while trying to print a document. Unsupported Personality: UNKNOWN. Does this mean something I should be concerned with ??


An error page will print with the words "Unsupported Personality: PCL " in the upper left hand corner. The printers are host-based and do not support PCL printing; therefore, installing an alternate PCL5e or PCL6 printer driver will frequently generate this error condition. NOTE: This error condition occurs by design when an attempt to print with a PCL5e or PCL6 printer driver occurs and is NOT a bug within the product software. SOLUTION: Install the correct HP LaserJet Host-Based Printer Driver or the HP LaserJet printing system software for the product. These drivers are available for download from the HP web site. Click here to go to the HP web site drivers and downloads page. NOTE: There are several programs (such as accounting, invoicing, court documentation applications) that are 16 bit (DOS) programs with a 32 bit (Windows) overlay. Due to the nature of these applications and the associated Windows overlay, the errors may continue with the correct printer drivers. These applications do not typically support a host-based output device, and as such would not be supported in these environments.

Feb 24, 2010 | HP LaserJet M1522n MultiFunction Printer

1 Answer

The printer keeps printing in landscape form even


This sounds like a software problem...

Try using the PCL5e driver instead.

Jan 27, 2010 | HP LaserJet P3005n Printer

1 Answer

Since I installed another printer, my hp 1320 starts printing these lines: PCL XL error Subsystem: KERNEL Error Illegal Tag Operator: 0x1b Position: 6


Okay, a hex (0x1B), that's a hexadecimal number is defined by the 0xYY signature.

What you are looking at is a Hex IB, That is the escape code for earlier editions of the HP Command set.

More that likely, all you need to do is to change the driver properties to Pcl5e to fix your problem.

Right now, the printer is expecting a PCXL command set and it is receiving a PCL5e command set.

Don

Dec 11, 2009 | HP LaserJet 1320 Printer

1 Answer

HP Colorlaser CP2025dn PCL XL error Subsystem: KERNEL Error: IllegalOperatorSequence Operator: BeginPage Position: 14 Printer worked fine until I bought a new computer. Installed fine. ...


This seems like a driver issue to me. Are you using the Universal, PCL5 or 6, or PS driver?

If using PCL and are getting this error, try the Universal HP driver from the website. Likewise, if you are using the universal, try the PCL6 device specific driver.

If this fails, let me know and I can assist further

Jun 19, 2009 | HP LaserJet P2015 Printer

3 Answers

My ir3300 xerox machine not print out.please solve thins problem.


How are you trying to print? You need N boot rom. Press Counter Check. Do you see IR3300(IR2200N) or IR3300(IR2200). If you see the N then you should be able to print with it. If not, you can't.

In Service Mode (to get into this press Additional Functions (button with * on it) > 2 then 8 > Additional Functions) go to Copier > Display > Version. What do you see for BOOT-ROM (does it have a N at the end?). For PS/PCL what do you see?

If your BOOT-ROM is N and you don't have a number for PS/PCL then call a technician to install networked system software.

If BOOT-ROM is not N, buy a Network Multi-PDL Kit C1 and get a technician to install it and load N system software.

If BOOT-ROM is N and you have number for PS/PCL check your IP settings. Make sure that DHCP is turned off. Set up your printer using an IP port with the static IP address assigned to the copier.
Use PCL5e or PS drivers, don't use PCL6.

Jan 23, 2009 | Canon imageRUNNER 3300 All-In-One Laser...

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