Question about Kenmore Microwave Ovens

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The glass dish that goes around - makes a strange noise

The sound is like a bumping noise or thumping
I have taken the dish out and also the thing that makes the dish go around and replaced them and that didn't help

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  • 9,047 Answers

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

You may have a bad motor orplastic coupler.

You can usually find exploded views and order parts by entering your model number at the Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 23, 2008

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Posted on Jan 02, 2017

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Is it a rhythmic thumping, or intermittent, or one thump when it first starts?

If it's rhythmic, it may be a failing turntable motor or stirrer.

If it's a thump just when you hit Start or when the magnetron turns on at the beginning of the cook cycle, it may just be a common noise that they sometimes make due to the magnetic field produced by the high voltage transformer.

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

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If the turntable tray is positioned and seated properly, it is probably a failing turntable motor. You can find usually helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383 If you or a friend decide to work on it, we have *critical* safety and disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

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