Question about EnGenius SN 920 Ultra Cordless Phone

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ID Conflict with Base 1 error

I just purchased a used SN 920 system and I am unable to get the handset to register to the base. When I try, I get an "No Connection" error as well as when I try to deregister. I tried pressing the Volume key until the "in use" light is lit and then try to register/deregister the handset and I get the above "ID Conflict with Base 1" error message. Please help me connect the handset to the base unit. They both appear to be working and functional. Thanks.

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Re: ID Conflict with Base 1 error

Hold the volume and intercom buttons together the in use light will come on and then go to menu on handset press 6 then 1 to regester that should work i just talked to a friend with a telecom buisness and he told me what to do with mine good luck

Posted on Jan 31, 2007

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2 Answers

Can not rec a dial tone, phone states no link to base move closer

If “No link to base. Move closer to base, try again.” is displayed
even when using the handset near the base unit, the handset may have lost communication with the base unit. You need to re-register the handset to the base unit.
• Make sure the base unit is not being used.
• Have both handsets and base unit nearby during registration.
• Follow steps 1–3 listed below. You have about 1 minute to complete them.
• Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger.
If you re-register the handset using the other handset’s extension number, the other handset will not function.
• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

1 Base unit: Press and hold [LOCATOR/INTERCOM] until a beep sounds.
• The CHARGE indicator flashes.

2 Base unit: Press the extension number [1] (handset symbol 1 ) or [2] (handset symbol 2) of the
handset which has lost the communication.

3 Handset: Press and hold [FLASH/CALL WAIT] until “Handset Registering” is displayed.
• When registration is complete, a beep sounds from the handset and the display shows the number.
• Wait for 20 seconds after registration is complete while the handset establishes communication with the base unit.

• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

Feb 23, 2010 | Panasonic KX-TG2357 Cordless Phone

5 Answers

I cannot register the handsets to the new base station I had an 8100-2 base that quit working. I bought a new 8100-1 base. Can I change the MAC ID on the phones so they will accept the new base station?


If you cannot register the handset then here are some possible causes and solutions for them.

Cause 1:The handset and the base station were not prepared for registration.
Solution: Unplug and then plug in the power adapter.

Cause2:The handset or the base station has not been entered into registration mode.
Solution: See User Manual for correct registration of base station and handset.

Cause3:The base station is registered full.
Solution: Press [Page Key] on the base station to page the registered handsets, then perform the deregistration operation. Finally, register the handset you want to use.

Here is few more of additional info. if you want:

Register the Handset to the Base Step 1:
Place the accessory handset in the base station of the system. For some simple systems this may be all you need to do to register the new handset. If so, the LCD screen will read "Registration Complete."
Step 2:
Press the "menu" button on the base station, scroll down to "register handset" and press "ok."
Step 3:
Press and hold either "#" or "OK" (depending on the brand) on your handset until your hear the indicator tone. At this time the LCD should confirm the handset is registered.
Reset Handsets with the Base Step 1:
Clear the registration information from the base if you want to register your handset to a new base.
Step 2:
Hold [] and [#] down on the base for a minimum of 5 seconds or until the "System Reset" menu appears.
Step 3:
Choose the "deregister" option from the menu and scroll down to the handset you wish to remove.
Step 4:
Press "OK" to de-register the correct handset. Press "yes" when you are asked if you are sure, and wait for the confirmation tone.
Reset Handsets without the Base Step 1:
Hold [] and [#] down on the phone for a minimum of 5 seconds until the "System Reset" menu appears.
Step 2:
Choose the "base unavailable" menu, select "yes" and press the "OK" button.

Please don't forget to rate the solution.

Mar 21, 2008 | Vtech IP 811 Cordless Phone

2 Answers

Can not get the second handset to register to the base

This is the registration procedure

Step 1: press MENU-6 and select 3 “SET BASE”
Step 2: press the REG key on the master base
Step3: press register to finish the registration procedure.
• After the registration complete, handset 11 and handset 21 can
2-WAY intercom with each other

If issue persists reset the unit start registration by using 2nd unit that currently unable to register. if issue continues please inform for further troubleshooting

Good Luck

Jan 01, 2008 | EnGenius SN 920 Ultra Cordless Phone

1 Answer

Can put in base id

Did you try this (from the i5801 manual) -

To register a handset to the base, follow these steps:

Step 1: If ENTER BASE ID is displayed on the handset, proceed to the next step; if not, press MENU on the handset, then press ▼ until REGISTER is highlighted; now press OK.

Step 2: Locate the 15-digit Base ID number by pressing, at the base: MENU, then press until DISPLAY BASE-ID is highlighted, then press OK.

Step 3: Carefully enter this number using the handset dialpad. If you make a mistake, press to backspace. When finished, press OK.

In a few moments, the handset will be assigned a number (1-6). This will be the lowest available number in the sequence not previously assigned to another system handset.

Step 4: Repeat the procedure for any other unregistered system handsets.

Reply back if you have success. The Base ID is not from the bottom of the base unit, but is something you get by following Step 2 above.

Feb 04, 2009 | Vtech i5807 (735078006394) Cordless...

1 Answer

I just got this phone VTech 5881. I plugged it in and have tried to register the handset. I can't. It has someone else's name in it. what should I do?

First, deregister all handsets:

Step 1: At the base, press MENU, scroll to BASE SETTINGS, then press OK.

Step 2: Using the base dialpad, enter * * 3 3 5 7 8 2

Step 3: Re-register each system handset:

At the base, press MENU, scroll to DISPLAY BASE-ID, then press OK. The 15-digit base ID number will be displayed.

Step 4: Using the handset dialpad, enter the base ID number. Repeat the registration procedure for each system handset. Each handset is assigned a number in the order of registration

Dec 13, 2008 | Phones

1 Answer

Register handset to base unit on sn-920

press menu 6 on handset then press base station reg key for 2 sec till L1 L2 L3 L4 LIGHTS FLASH

handset should now show registration no between 10 and 99

Sep 30, 2008 | EnGenius Phones

1 Answer

Cordless phone EnGenius SN 920

. A new handset arrives with a handset ID number of 00, to register this handset to your system take the following steps:
  1. On the EnGenius base unit press and hold down both the "Volume" & "Intercom" buttons for about five seconds. You will hear a beep from the base unit. You can now release the two buttons.
  2. On the EnGenius handset (00), press the following buttons: "menu", "6", "1".
  3. A new handset ID number (ie: 12, 13, 14…) is automatically assigned by the base and registration is complete.

Feb 29, 2008 | EnGenius SN 920 Ultra Cordless Phone

3 Answers

MSPP-A2780 will not connect to the base


Jan 29, 2008 | Sony SPP-A2780 Cordless Phone System

1 Answer


Registering Handsets to the Base
Whichever handset you choose to charge in the base is automatically
registered to the base. Any additional handsets must also be registered to
the base before you can use them.
Be sure both handsets are fully charged.
One at a time, place each handset in the base. The charge/in use LED on
the base begins to flash, indicating the base is registering the handset.
Wait for at least five seconds, then pick up the handset and press
[talk/flash]. If the display shows TALK, the handset is registered. If not,
place the handset in the base to try again.
Press [end] and continue with the next handset.
Once both handsets are registered, it doesn’t matter which
handset is placed in the base or the charger.
When you charge the handsets, Caller
ID summary screen and the name of
the handset appears.

This can be find from uniden website.

Oct 17, 2007 | Uniden TRU8885-3HS Digital Cordless Phone

3 Answers

Doesn't anyone have an answer or some help? Please!!!!

Uniden TRU8885-2 Cordless Phone > User Guide E X P A N D I N G Y O U R P H O N E w w w . u n i d e n . c o m Register the Handset to the Base If you purchase an extra handset, you need to register the handset to the base before use. Only one handset can be registered at a time. The handset ID for the supplied handset(s) was assigned at the factory, which has #1 or #2 in the display (#2 for models that have two handsets in packaging). When you register additional handset to the base, the handset ID will be assigned. 1) Before registering the extra handset, the battery pack must be charged for 15-20 hours. 2) Place the extra handset in the main base unit to begin registration. 3) While the handset is registering, Handset Registering will appear in the LCD. When Registration Complete is displayed, the handset has been registered to the base. If Registration Failed appears, please try these steps again. Extra Handset Extra Handset Charger Charger Main Base Extra Handset + Main Base Charge the handset for 15-20 hours. Place the extra handset in the main base to register. 1 2 3 4 ?An extra handset can be registered when the main base is in standby mode. ?Standby Mode - The handset is not in use and talk/flash has not been pressed.

Jun 26, 2006 | Uniden TRU8885-2 Cordless Phone

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