Question about Microsoft Wireless Laser Mouse 5000

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Microsoft notebook mouse 5000 Wheel scroll stopped

Hello,
The scroll wheel no longer scrolls a page by rolling it. The click auto scroll works.One day it just stopped. I would appreciate any ideas. Thank you.

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  • Anonymous Mar 16, 2014

    no longer scrolls

  • Anonymous Mar 31, 2014

    Logitech M215

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Fixing the wheel/scroll malfunction was as simple as a reboot. I usually shut down in hibernate. Apparently the system needed a complete reboot to reset.

Thank you for following up.

Posted on Nov 24, 2008

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How do I make my scroll wheel work again? It just quit working. Now, I have to click the wheel and move the mouse up or down and it scrolls the page on its own. Nothing happens if I roll the wheel.


If you turn it over you should see 3 or 4 screws in a recess. Sometimes they are covered with stickers. Take the mouse apart and you will see the wheel mechanism and sensors. Clean all the inside with a soft brush.

Or

You could just throw it away and buy a nice new shiny optical wireless mouse.

Did you reboot the computer?

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I always add this for your information. If this is not the solution that you are looking for please re post because when we pick a question to answer FixYa takes it out of the questions.

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Mouse wheel won't scroll up/down!! It has been 2 days that my mouse wheel doesn't scroll down. When I click on the wheel, it works fine but it's when I roll the wheel, it doesn't work. How should I solve...


The quickest solution is to do one of the two options: If USB - unplug it and plug it back in. If PS2 - shutdown machine, unplug and plug back in, power up. Also check for clenliness of the wheel. Thanks.

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If it's stripped, and the hexagonal end of the wheel's axle that fits into the receptor has lost its hex shape, I have a perfect fix.

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Hey,

Check that scroll lock is off
also try reinstalling the logitech software incase some setting is wrong, or you could go over all your settings in the logitech program to see what could be causing it.

Heres the 3200 laser software http://www.logitech.com/index.cfm/433/140&cl=us,en

Let me know how it goes.

Thanks,
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Microsoft wireless laser mouse 5000


Assign a keystroke to the mouse, in this instance I assigned 'p' for pan (as per the .pgp file short cuts etc) against the scroll wheel click.

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Not ideal, but better than nothing at presnt.

Jun 08, 2008 | Microsoft Wireless Laser Mouse 5000

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