Question about Microsoft Wireless Laser Mouse 5000

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Microsoft notebook mouse 5000 Wheel scroll stopped

Hello,
The scroll wheel no longer scrolls a page by rolling it. The click auto scroll works.One day it just stopped. I would appreciate any ideas. Thank you.

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  • Anonymous Mar 16, 2014

    no longer scrolls

  • Anonymous Mar 31, 2014

    Logitech M215

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Fixing the wheel/scroll malfunction was as simple as a reboot. I usually shut down in hibernate. Apparently the system needed a complete reboot to reset.

Thank you for following up.

Posted on Nov 24, 2008

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How do I make my scroll wheel work again? It just quit working. Now, I have to click the wheel and move the mouse up or down and it scrolls the page on its own. Nothing happens if I roll the wheel.


If you turn it over you should see 3 or 4 screws in a recess. Sometimes they are covered with stickers. Take the mouse apart and you will see the wheel mechanism and sensors. Clean all the inside with a soft brush.

Or

You could just throw it away and buy a nice new shiny optical wireless mouse.

Did you reboot the computer?

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I am unable to hold down the left mouspad key and scroll down the page


Try putting the pointer on the little bar in the middle of the scroll bar.While you hold the left button down.If you want to go from one end to the other fast click inside the track.If your mouse has a wheel click any where on the page and roll the wheel and the page will move.Some wheels can be clicked down like a left click and in this position a four way or to way arrow will appear and you can just move the mouse in the direction you wish to move and stop and the page will scroll at the speed that you stop at this is auto scroll . Some wheels will move the page sideways by pushing the wheel to the side.I like Logitech products.Thank You fur choosing FixYa.com.

I always add this for your information. If this is not the solution that you are looking for please re post because when we pick a question to answer FixYa takes it out of the questions.

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It just stopped working, like, five minutes ago. Normally, it makes a clicking noise as you scroll, but it's not clicking and it's not scrolling. There's no resistance as I turn it; it's almost like...


The wheel's inner grip tends to wear out eventually. The only option is to replace the wheel mechanism. Or you can open and tweak the wheel to make it tight.

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open it up and clean the ball and from the in side

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If your scroll wheel turns but you don't feel the 'notches' it is most likely stripped. I've repaired my Logitech, and based on what I saw inside, I doubt that it's an alignment issue.

If it's stripped, and the hexagonal end of the wheel's axle that fits into the receptor has lost its hex shape, I have a perfect fix.

I tried gluing it, but that only lasted as long as the glue. What I did instead was remove the wheel, thread a thin rubber band through the receptor, pull the rubber band tight and then reinstall the wheel. Once tension on the rubber band was released, it expanded again, making a tight friction fit of the wheel's axle and the receptor.

Hope that helps.

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Hey,

Check that scroll lock is off
also try reinstalling the logitech software incase some setting is wrong, or you could go over all your settings in the logitech program to see what could be causing it.

Heres the 3200 laser software http://www.logitech.com/index.cfm/433/140&cl=us,en

Let me know how it goes.

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Assign a keystroke to the mouse, in this instance I assigned 'p' for pan (as per the .pgp file short cuts etc) against the scroll wheel click.

Click the scroll wheel, 'p' comes up on the cad screen, right click to confirm then the pan icon appears, hold the left mouse button and drag at your leisure. Yet to find a fix for Inventor.

Not ideal, but better than nothing at presnt.

Jun 08, 2008 | Microsoft Wireless Laser Mouse 5000

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