Question about Samsung LN-S3251D 32 in. LCD HDTV

6 Answers

Fairly new Sony Pasme TV no volume

The other night the TV was working fine and we shut it off normal
The next night we put it on and thier was no volume - I tried to unplug and re plug the cords and that did not work - I played with the volume button and the mute button but I have had no luck - any suggestions?

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  • 1 more comment 
  • kerriannemik Nov 22, 2008

    I have not recieved an answer once I gave all information asked

  • kerriannemik Nov 22, 2008

    I tried to unplu for an hour still not working

  • kerriannemik Nov 23, 2008

    Yes the mute is off

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6 Answers

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  • Master
  • 899 Answers

This is an internal failure , the audio amp has stopped working or worse the volume IC chip has failed
it will need testing to determine the cause

electech

Posted on Nov 23, 2008

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  • Expert
  • 276 Answers

Connect the dvd player to your tv set and then insert cd in that plyer and check out do you get proper sound then it shows that the tv is proper and only the volume settings needs to be made proper. but if the dvd player connected does not give proper sound then it the problem in the device sound controller which needs reparing internally. and now why the sound controller gone faulty ,because when you last watched the tv it was proper u just made the tv off and the next day it stopped giving u the sound. for this  actually the sound controller  component on the circuit board of your tv was at its last stage of becoming faulty.but was working fine till the day u watched the tv, but the next day when u made the tv ON the power /currecnt passed through the tv and the sound controller component was not able to handle that immense current which tv receives whenever you ON the tv.and that component became short and so no sound from the tv. just get ity repaired. the cost will be negligble.

Posted on Nov 22, 2008

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  • Samsung Master
  • 4,806 Answers

May need a hard reset, download user manual free here:
http://safemanuals.com/user-guide-instructions-owner-manual/SAMSUNG/LN-S3251D-_S


regards
P.S. just out of interest, and you probably have done this but have you made sure the "MUTE" is off?

Posted on Nov 22, 2008

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  • Master
  • 6,966 Answers

Hi,

A couple of ideas (process of elimination) that could be explored/checked:

  • if the screen shows the volume level is going up/down while pressing corresponding buttons on remote, then controller is operational;
  • if you can try using the TV unit with another source such as a DVD and problem persists, then it is not the TV source;
  • which would leave us only with the built-in amplifier of the Sony TV (most likely);
  • or the speakers (least likely).
All of the above is generic. A more detailed evaluation could be forwarded if you can postback the model number.

Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Posted on Nov 22, 2008

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  • Louie  Role
    Louie Role Nov 23, 2008

    Hi again,

    Appreciate the direct "Ask Me".

    May I inquire, your post "tv works with the cable box" means there is sound and picture on cable?

    On your second "Ask Me".....Offhand I would venture that the built-in audio amplifier is defective.
    This is both an easy and quick repair as well as inexpensive. If the
    unit is still under warranty (fairly new) discuss your concern
    with the someone from the point of purchase for a possibility of
    exchange unit. Alternately and if for some reason you are considering
    taking care of this on your own, a workaround may be possible if you
    could confirm for the presence of the red and white RCA connector at
    the rear right side that says "AUDIO OUT". Should this be there, then
    you can hook up the Sony to an external amplifier or a Home Theater
    system or a receiver and thereafter use that external units amplifier.
    Of course, this is assuming that it is the Sony's built-in amp that is
    faulty and not its digital sound processing system.

    Would appreciate an update for any developments.



  • Louie  Role
    Louie Role Nov 23, 2008

    On your third "Ask Me"...

    Other than to make use of the L/R (white/red) AUDIO OUT and connect to
    another amplifier/speaker, the only recourse is to open the unit which
    would void warranty. I am afraid, there is no other option. Sorry.

    Just a thought, being 7ft high makes me think that the unit is meant to
    be viewed by a number of viewers. If this were so, might not the use of
    an external amplifier with attendant external speakers arrange for a
    surround system enhance the viewing pleasure?


  • Louie  Role
    Louie Role Nov 23, 2008

    Another idea to explore is if the cable box has its own L/R (white/red)
    AUDIO OUT which you can connect to the external amplifier + speakers.



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  • Master
  • 3,614 Answers

Unplug the unit for an hour. to reset the tv.


check again the input connections.

Posted on Nov 22, 2008

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  • Master
  • 10,594 Answers

Please mention Sony Plasma TV Model Number to see its schematics to help you out.

Posted on Nov 22, 2008

  • Shahid Electronics
    Shahid Electronics Nov 22, 2008

    Let me know do you have any experience of TV repair? because your TV
    has hardware problem in sound processing board and it requires to apart
    TV and test / check voltage on it.
    If voltages are found correct, you may need to replace board.
    I
    will provide you more info like what voltage on what board will be
    tested / checked upon your reply of TV repair experience question.
    You may require service manual to diagnose problem in TV.






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