Question about Logitech Cordless Mouse

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Mouse won't stay ''on''-have to click green button on bottom

I am using rechargeable batteries with my optical wireless mouse and keyboard and I am only having problems with the mouse. I can't use it for more than 15 seconds without having to click the reconnect button to get it to work. If I keep the mouse in motion it works longer than letting it go idle. Any fixes or do I need to go purchase another mouse and keyboard?

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  • 56 Answers

Try regular Lithium Batteries, not rechargeable batteries.

If this does not fix the problem, I would get a new mouse.

Posted on Nov 22, 2008

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I plug in the link for the mouse and it gose green. the mouse itself stays blank, no red light, and when i try to use the mouse it dose not work.


try changing the batteries
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if still doent work,hit the reset button at the bottom,remove the batteries for a couple of minutes,put it back in then use your mouse on a different surface

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  • Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
  • Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
  • Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
  • Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
  • Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions.

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Make sure you have good batteries in them.
These along with wireless keyboards are known to eat up batteries pretty fast.
(Might want to invest in rechargeable batteries)

Make sure you sync your mouse to the wireless receiver.
There will be a little button either on one side or both that you use to sync them up.
If there is one on the receiver press that button first, then press the tiny button (usually on the bottom/underneith, and usually red) on the mouse. You might need a tooth pick on ballpoint pen to press the button as they are usually too small to press with a finger tip.

Finally note you might not be able to be too far from the receiver.
Try using the mouse close to the receiver first then find the range that you need.

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good luck and pls rate this post

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Hello,

maybe the battery?
follow the steps below to troubleshoot the mouse
Wireless mouse does not respond (generic instructions)

Try to Resynchronize your device with the receiver(connector)
Follow these steps.:
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.
1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again.
For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
or
Try different port and restart your computer.
or
Reinsert the batteries or install fresh batteries
If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

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Try pressing the green button on the mouse receiver and the green button on the bottom of the mouse. I believe that they serve to connect to each other. Mine went out when I changed the battery. Sometimes I think that my computer acts funny when the wireless parts pick up some stray signals from the neighbors. At least that happened to my garage door when the neighbors installed some new wireless computer equipment!!

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Try changing the batteries or charging if it is rechargeable or try re-syncing using the syn button.

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press the connect button on both together and release them

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