Question about Dell OptiPlex GX520 PC Desktop

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Keyboard error My DELL GX520 doesn't go further during boot-up and gives a keyboard error. SInce it has only a USB connection, I can't go into the bios and check things. The keyboard is OK, but it looks like the USB does not work anymore.. Could it be that the USB's for mouse and keyboard can be disabled from the bios ? I hope the motherboard hans't died...

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  • Jos Nov 23, 2008

    Hi Bibleman01, thanks for the feedback, but the problem rises during the startup from the BIOS, before any OS is loaded. There are 2 USB ports which should support the keyboard without any drivers. Those 2 are located near the network connection.
    Thing is, I even can't go into the BIOS and/or respond to the standard BIOS request "Presss F1 to continue or F2 to enter SETUP". I did a reset of the CMOS, but that also didn't solve the problem..


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Have you tried it in a different usb port. or are all the ports not working. Because Dell usb ports have drivers and if the drivers don't work then neither is your keyboard and mouse
Go here and use the 6th one down

http://search.dell.com/results.aspx?s=gen&c=us&l=en&cs=&k=usb+drivers+&cat=sup&x=14&y=9

Posted on Nov 22, 2008

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