Question about Maytag Neptune MDE5500AY Electric Dryer

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Maytag Neptune - everything works, not getting hot

The dryer works but is not getting hot. We've cleaned the ducts and the gas is on. The unit is only a few years old. Any help would be greatly appreciated!

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  • 4 more comments 
  • cmhutson Nov 22, 2008

    Neptune Dryer - MDG9700AWW

  • trishar35ie Nov 26, 2008

    everything seems to be working ok in my tumbledryer, proline tcd7a except for the heat, it doesn't seem to be heating up at all, would be grateful for any suggestions

  • cmhutson Dec 02, 2008


    Coil Kit & Gas DR-R valve - Temp test unit operation???

  • nfntwsdm Dec 24, 2008

    Same exact problem. Gas ignition lights up, then cuts off right away.

  • Anonymous Feb 12, 2009

    9 yr  Gas Neptune takes 1-2 hrs to dry clothes this month.  Repairman yesterday($190) replaced coil kit. The old set looked fine to me. He said the copper wire inside the coils was not good.....??   Is that true or scam?   We used last nite and much worse. We used dryer for 3 hrs and did not half dry. Its worse!  Were we ripped off? Should I have him put the old coils back in? What could it be?  Thanks Much!   Susan

  • catarifik Feb 14, 2009

    Dyer only two years old just stopped heating



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My 2 yr old Maytag Neptune gas dryer mod # MDG9700AWW does not get hot. The gas is
on but the dryer does not light? Is their anything I should check before I call
for service? And if I must call for service who is reputable in the souther california area?
It's ironic that when I purchased the set I added insurance on the washer only thinking the
dryer would be pretty fail safe! HA..... This is the third time the dryer has failed on me yet
the washer is doing fine. Dont figure!!!!!!!!!!!!
Anyhow Thanks for any help you can render?

Posted on Dec 04, 2008

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A dryer that we had would not get hot to dry the clothes; I thought it was the heating element and so we replaced the dryer with a new one. The same thing happened with the new one and come to find out one of the legs for the 220 burnt out on the circuit breaker, so that there was only 110 volts; power to run the dryer but nothing for the heating element.

Posted on Dec 01, 2008

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  • 55 Answers

Check to see if it has an igniter if so that could be your problem.

Posted on Dec 01, 2008

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Posted on Jan 02, 2017

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SOURCE: We hooked up our Maytag

Hello, rva I was trying to help you out here. I wasgoing back to some customers that asked questions in the past and it appearedthat no one answered them, so I thought I would take some of my personal timeto see if I can help. Here is a link to about everything you want to know aboutyour dryer, from repair to trouble shooting it. If you go to this link andclick around, I am sure you will find out so much about your dryer, you willknow more that the company that made it. Here Is the link for you to click on if this helped you at all, if youcan find the time to rate my help and some kind words written would beappreciated for my free help , I would appreciate it. Here is also my direct link to my own pagesof other areas of my expertise for other problems you might have in Automotive,Appliance, and Electronics. Drop In anytime for my help. Thanks So Much, Mike

Posted on Oct 26, 2011

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My maytag neptune dryer would not warm up

My 2 yr old Maytag dryer took forever to heat up. called the repairman and I found out that when the company I bought the dryer from installed it they kinked the duct hose. Solenoid was replaced but burnt out since the duct when obtructed. You might want to pull the dryer out and check the hose.

on Jul 06, 2008 | Maytag Neptune MDG5500AW Gas Dryer

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Nov 04, 2010 | Maytag Neptune MDE5500AY Electric Dryer

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My maytag front load dryer turns on and runs,it does not blow any hot air

Make sure front of dryer is not blocked, air flow is needed to dry.Check that the lint filter and exhaust duct is clean.

Check the blown fuses and home’s circuit breaker tripped. Dryer use 2 household Fuses or a circuit breakers, Replace the Fuses or reset the circuit breaker.

Another common cause of a dryer failing to heat is a faulty Heating Element. You will need to replace it.

Good Luck and have a nice day.

Jul 01, 2010 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

My dryer takes hours to dry one load of clothes. Cleaned all lint from it. It's warm, not hot. Flame is on.

you need to either dismantle the venting pipe ductwork inside the dryer and get inside the duct and loosen all dried on lint which is holding moisture in,otherwise the cycling switch for the flame is cutting out tooooo sooooon and your not drying the load properly per selected load setting

Mar 14, 2010 | Maytag Neptune MDG9700A Gas Dryer

1 Answer

Is not heating up

hi last time i had this problem it was the duct,
disconnect the unit from the duck and let it roun with no pip connect to its air exit... if it working fine then your duckt need to be clean... or you got internal thermostat problem...
good luck

Dec 17, 2009 | Maytag Neptune MDG5500AW Gas Dryer

2 Answers

No hot air for dryer

this is most likeky thermostat you can find here

Feb 25, 2009 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

Dryer too cool down

no the thermal fuse has nothing to do with that,although it will open again if too hot and that may be why it opened in the first place.most high heat ,long dry times are the house ducting.try this experiment.remove your dryer from the house ducting and dry a load[it wont hurt a thing]if not as hot,then get that ducting cleaned.if still hot then make sure the inner dryer air ways are clean.your blower is spinning fine[not broken on the shaft]and also check with ohm meter,or visually that your heating element is not shorted to ground[then it by passes the cycling thermostat.if all those things good and still getting high heat i may replace the cycling thermo.but as a repairman i did not have to do that very often.most of the time it was the other possibles. i hope this helps abit God bless ,tom

Feb 03, 2009 | Maytag Neptune MDG5500AW Gas Dryer

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