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I am trying to uninstall a defective printer,so I can install its replacement. I have it disconnected but the uninstall mode won't let me do it. It keeps saying that it is printing and to wait till it finishes. How can I get it to stop giving me that message so I can uninstall the 5400 series

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Your printer services ( the printer spooler ) for your computer is stuck trying to print the document.

Reboot the computer and this should clear the error. If that does not work, you need to go to administrative tools, in the control panel, and select "services". scroll down the list until you get to "print spooler". right click on it and then "stop". Then right click on it and "start" or "restart".

This should allow you to then remove the old printer.

Posted on Nov 22, 2008

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Scan the computer for viruses using latest antivirus software and try to uninstall the printer......or else first remove all the prints in the queue and then try uninstalling

Posted on Nov 22, 2008

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1 Answer

Can't uninstall Canon MX410 MP Drivers


Have you tried uninstalling the drivers in safe mode ?
1.
You should print these instructions before continuing.
They will not be available after you shut your computer down in step 2.
2.
Click Start and then click Shut Down.
3.
In the drop-down list of the Shut Down Windows dialog box, click Restart, and then click OK.
4.
As your computer restarts but before Windows launches, press F8.
On a computer that is configured for booting to multiple operating systems, you can press F8 when the boot menu appears.
5.
Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER.
6.
If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
Note

If Windows launches before you can choose a safe mode, restart your computer and try again.

In safe mode, you have access to only basic files and drivers (mouse, monitor, keyboard, mass storage, base video, default system services, and no network connections). You can choose the Safe Mode with Networking option, which loads all of the above files and drivers and the essential services and drivers to start networking, or you can choose the Safe Mode with Command Prompt option, which is exactly the same as safe mode except that a command prompt is started instead of the graphical user interface. You can also choose Last Known Good Configuration, which starts your computer using the registry information that was saved at the last shutdown.

Safe mode helps you diagnose problems.
If a symptom does not reappear when you start in safe mode, you can eliminate the default settings and minimum device drivers as possible causes.
If a newly added device or a changed driver is causing problems, you can use safe mode to remove the device or reverse the change.

There are circumstances where safe mode will not be able to help you, such as when Windows system files that are required to start the system are corrupted or damaged.
In this case, the Recovery Console may help you.

NUM LOCK must be off before the arrow keys on the numeric keypad will function.

Jul 23, 2013 | Canon Pixma MX410 All-In-One Printer

1 Answer

Canon 495 won't print


Try going to the Control Panel and uninstalling the printer. **Make sure you have your printer install disc handy to reinstall BEFORE you uninstall the printer.
Then unplug the printer. Insert the disc and reinstall following the discs instructions.

Apr 03, 2013 | Canon PIXMA MP495 InkJet Printer

1 Answer

Dell printer will not complete task. If printer is uninstalled then reinstalled it will print one time but doesn't complete the task on the "printing screen". I go to the printer window...


Hi Bill,
Have you tried the printers on another PC?Please do.
  • Whats the Operating System on your PC?Do the printer drivers correspond with that Operating System?If not,download the corresponding drivers from this dell support site. This you select under compatibility.
  • After uninstalling the printer,disconnect fully and unplug from power.Reboot your PC before installing the printer again.
Hope this helps.Thanks!

Nov 01, 2011 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

My MP470 worked perfectly yesterday and this morning it won't print. I send the command and it thinks for a minute and then it says "job stopped." I've tried rebooting everything and it...


This type of problem is often caused because recently installed software is incompatable with your current software. If you have installed any software since the printer last worked, try uninstalling this software first (this usually works).

If this does not solve the problem, or you have not installed any new software first run your antivirus/antispyware programs. Make sure that you disconnect your computer from the internet before running antivirus.

If you are still having problems, then preform a system restore. To do this on XP follow these steps:
  • Start
  • All Programs
  • Accessories
  • System Tools
  • System Restore

Hope these solutions help.

Rose Marotta
PC ICU
Danville, Va 24541

Jul 11, 2011 | Canon PIXMA MP470 All-in-One Printer

1 Answer

Won't run scanner error message "you need to install or run HP software for this feature" Installed with CD still no fix


Cherokee, You must first disconnect the device. Then uninstall the drivers. Reboot the computer. Reinstall the drivers. Reconnect the device and allow Windows sufficient time to auto detect and load up the drivers. Then only will the scanner work properly.

Jul 05, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

My printer HP Officejet J4580 All in one, does not print, It reports "Entering sleep mode". Put new ink cartriges in, paper not jammed and no lights flashing and I printed a test page on the printer to...


Hi.

Try the following in order:

Disconnect printer power cord.
Turn off computer.
Disconnect computer power cord. (if laptop also remove battery)
Restart first computer than printer.
(this may look stupid, but it drains power that can jam USB ports and cause malfunction).

Clean the metal plate contacts in the ink carriage using cotton and isopropyl alcohol or cleaning solution.

Try turning off printer and performing a new cartridge installation. Use the HP software cartridge replacement procedure, do not simply swap cartridges.

Disconnect printer USB, reinstall printer software, connect printer back when prompted by setup wizard. Updated software for this model available at Software & Driver Downloads.

If you have spare cartridges, test them, the problem may be caused by a defective cartridge chip. Non original or refurbished cartridges commonly cause similar problems.

Sep 14, 2010 | HP Office Equipment & Supplies

2 Answers

Printer is offline


go in control pannel> printer> right click on your printer there was option use printer online click on it

Jan 17, 2009 | HP Deskjet 3915 InkJet Printer

2 Answers

"Printer not responding" message when printing test page


Have you tried deleting and re-installing the driver? And what kind of machine are we speaking of?
Larry

Dec 16, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

How do I clear an incomplete print operation?


Try clearing your spooler queue:

Delete the spool printer files loadTOCNode(2, 'resolution'); In safe mode, delete the spool printer files. To do this, start Microsoft Windows Explorer, and then delete all the files in the following folder (where C: is the drive where Windows XP is installed):
  • C:\Windows\System32\Spool\Printers

Dec 08, 2008 | Lexmark Z600 InkJet Printer

1 Answer

Lexmark C1150 printer doesn't print


First I try to uninstall the printer, it didn't work, so I reinstall the the printer anyway, it worked for one print only.
As second attempt I disconnected the printer completely, turned the PC off, and after few minutes on again. Uninstalled printer.
Reconnected the cables again, install the printer - it works well!

Dec 05, 2008 | Lexmark X1150 All-In-One InkJet Printer

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