Question about SanDisk Sansa c150 MP3 Player

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SanDisk c150

My computer will not recognize the MP3 player, but I have another one that it does recognize. When the power is turned on, it says "Start Update BrowserDB", and it will not turn off after, unless I remove the battery. Any help?

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Re: SanDisk c150

Do you have WMP10 installed? I couldn't transfer songs, although my computer recognised the player, until I installed it, I had an older version of WMP. and check in settings/power that it's set to auto power off on the player. the 'start updater browserDB' is normal after synching the player.

Posted on Dec 27, 2006

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1 Answer

I just bought the usb connector for the sansa sandisk c150 mp3 player and my computer will not recognize it when I plug it in.

Make sure it is the right thing.
I tried to use an extension cable for
mine and It won't work with it.
I don't understand it!

No ext fine, use ext no fine.

It could be the wrong cable/connector.


Aug 13, 2011 | SanDisk Sansa c150 MP3 Player

1 Answer

My Sandisk Sansa C150 Menu is Frozen. How do I unfreeze it? The same song keeps playing over and over. I can't turn the devivce off. Except if I take the battery out

Hi there,

You need to reset your player to default settings...
There is a reset method - check your user manual, or follow the below link -

Good Luck!!


Jul 18, 2009 | SanDisk Sansa c150 MP3 Player

2 Answers


Just go connect it to your pc.then go to my computer and then right click on the drive which belongs to your sandisk sansa c150(1gb) 2gb mp3 player and select the option format.
Thats all.

May 07, 2009 | SanDisk Sansa c150 MP3 Player

1 Answer

I know its a silly question but can anyone please tell me the step-by-step process to transfer songs to my sansa c150 MP3 player......... Thanks

  • Step 1:Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer.
  • Step 2:Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player.
  • Step 3:Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player’s memory are displayed.
  • Step 4:Open a folder containing music files that is stored in your desktop computer’s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player.
  • Step 5:Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list.
  • Step 6:Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.
Tips & Warnings
  • When properly connected, the SanDisk Sansa MP3 player displays a USB Connected message on its LCD screen.
  • The music files in the SanDisk Sansa MP3 player will have different icons next to their filenames which will tell the file type at a glance (MPEG, MPEG layer 3 or WMA, for example).
  • Some songs feature copyright protection which may interfere with your ability to transfer music to the SanDisk Sansa MP3 player.

Jan 27, 2009 | SanDisk Sansa c150 MP3 Player

1 Answer


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Aug 05, 2008 | SanDisk Sansa c150 MP3 Player

2 Answers

Frozen MP3

Connect it to the computer and reformat it.

Jul 16, 2008 | SanDisk Sansa c150 MP3 Player

2 Answers

Help with my 2 sansa c150 frozen!

all you have to do is let them run out of battery

May 16, 2008 | SanDisk Sansa c150 MP3 Player

1 Answer

Mc file deleted

if your player is frozen, try the steps outlined here

May 08, 2008 | SanDisk Sansa c150 MP3 Player

1 Answer

I need help!!!

It doesnt sounds like your device is fixeable...most likely you will have to buy another player...the reason you need to buy a new player is because you are not going to be able to see the screen to do a manual reset....therefore no troubleshooting is available for you device...

Dec 17, 2007 | SanDisk Sansa c150 MP3 Player

1 Answer

Sansa sandisk c150 mp3 player

Try to reset your device by holding the power button down for 15-20 seconds or until it resets....If that doesnt help you get the latest firmware upgrade for your device...that should solve the problems you are having...

Nov 28, 2007 | SanDisk Sansa c150 MP3 Player

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