Question about Zojirushi BBCC-X20 Home Bakery Supreme Bread Maker

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Broken - one of the 2 black tips that rotate the bread container

I have a Zojirushi BBC-S15 about 8-10 years old and just had one of the two prongs in the base of the main unit, that cause the paddle in the baking pan to turn, break. Right now one seems to be working but... How do I get replacement parts for this machine? Googled but can't find a Zojirushi web site.

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OK not easy but I took out the coupler which had the tabs broken off and drilled with a drill press two holes which I then threaded for two small brass bolts which I cut to mimic the broken prongs. I couldn't find the coupler anywhere and didn't want to toss a good machine. This is a hassel but kept me with a project and out of trouble for about an hour :)

Posted on Apr 24, 2010

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Hi k3ors,

If you're looking for OEM parts, I'd go to

http://tinyurl.com/3jmx4g

There's a Service & Support link at the top of the page - locations of service centers and the like.

You can also call Zojirushi Customer Service Department - -

800-733-6270, M-F, 8:00 a.m. to 5:00 p.m. PST.


Also here's a TinyURL for the manual download page, just so you have it.

http://tinyurl.com/z39gu

If these don't pan-out (no pun intended, I think), the next place I'd start hunting is eBay.

If I can be of further assistance, let me know. If this solves the issue, please rate it accordingly.

Thanks in-advance for using Fixya.com,

Jon


Posted on Jan 04, 2009

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If you're looking for OEM parts, I'd go to

http://tinyurl.com/3jmx4g

There's a Service & Support link at the top of the page - locations of service centers and the like.

You can also call Zojirushi Customer Service Department - -

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I'd go to Zojirushi's Support page at (TinyURL'd for brevity)

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There's a Service & Support link at the top of the page - locations of service centers and the like.

You can also call Zojirushi Customer Service Department - -

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