Question about Zojirushi BBCC-X20 Home Bakery Supreme Bread Maker
I have a Zojirushi BBC-S15 about 8-10 years old and just had one of the two prongs in the base of the main unit, that cause the paddle in the baking pan to turn, break. Right now one seems to be working but... How do I get replacement parts for this machine? Googled but can't find a Zojirushi web site.
OK not easy but I took out the coupler which had the tabs broken off and drilled with a drill press two holes which I then threaded for two small brass bolts which I cut to mimic the broken prongs. I couldn't find the coupler anywhere and didn't want to toss a good machine. This is a hassel but kept me with a project and out of trouble for about an hour :)
Posted on Apr 24, 2010
If you're looking for OEM parts, I'd go to
There's a Service & Support link at the top of the page - locations of service centers and the like.
You can also call Zojirushi Customer Service Department - -
800-733-6270, M-F, 8:00 a.m. to 5:00 p.m. PST.
Also here's a TinyURL for the manual download page, just so you have it.
If these don't pan-out (no pun intended, I think), the next place I'd start hunting is eBay.
If I can be of further assistance, let me know. If this solves the issue, please rate it accordingly.
Thanks in-advance for using Fixya.com,
Posted on Jan 04, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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