When I turn the ac or the heater on it wont stop running and the heat pump outside dose not shut off either. I have replaced the thermostat and shut it off for about too weeks bur it still funs constantly running and if I have it on cool the coils freeze up in the unit and its starting to bug the heck out of me and I want to get it fixed so it dose not cost me in the long run can you help
Sounds like tstat is wired wrong or possibly the contactor relay has fused shut outside. if you can stop the system from running at the tsat it is usually a problem with the t-stat
if you cannot shut off the outside unit without turning off the power at a breaker than usually the contact relay needs replacement
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A basic model heat pump with an air handler with electric strip heat generally will continue to run with a call for heat regardless of the outdoor air temperature unless there was an outdoor thermostat (an accessory) installed. There is still heat in the outdoor even at temperatures of zero and below. Generally, there is a balance point of approx 30-35degF that allows the heat pump to heat your house to 68degF without the need for the electric heaters. Below that, the heat pump can still extract heat from outside and "pump" it into your house; however, it will need help from the electric heaters. In temperatures below the balance point, the heat pump will run non-stop. As the temperature in the house falls approx 1 - 2 degF below the setpoint, the electric heaters will energize. So it is not uncommon for the system to run non-stop with the temperature falling a few degrees below setpoint. The colder the outside temperature, the more often the strip heaters will cycle on/off. If your system is well-maintained and operating at proper performance, it is still cheaper to run your heat pump than it is to run on straight electric heat. If you live in a climate where below zero temperatures are normal during the winter months, you might want to research heat pump options that offer higher COP's and increased performance in colder temperature than the basic contractor's model. Start with initiating communication with a local contractor. You will need to consider initial cost and the pay-back period based on your local energy costs and your specific demands you want your system to meet.
The outside fan may run if the unit is in defrost mode this is normal for most heat pumps it is there way of trying to keep the outside unit from staying iced over so the next time the unit runs it will have air flow through the coil and the ice will not be there to prevent air flow.
If it does not have a furnace or heating elements for heating, then it is a heat pump, which is rare for a central AC system, but makes sense of the fact that it blows warm air when you reset the pressure switch, which may indicates freon pressure charge problem if your AC system has a reverse valve and uses freon to for heating (heat Pump).
Do you get heating when outside unit runs? if you do, check freon pressure levels and top up to required pressures. The button you depress is a pressure reset switch ... that is if your AC system is a heat pump ... which, as pointed above, it is not common for central ACs.
Are you referring a to an electric furnace providing the heat, the heat pump providing the heat, a heat pump providing heat usually with an auxillary/emergency electric heating unit, or an air conditioner with an electric furnace attached? If your system normally uses a heat pump for the heat normally, there is an eletric auxilliary heater. You'll probably need to turn it on at the thermostat manually when the outside temp gets below 40 degrees. If you have it nice system, it might do it automatically. If you're referring to the electric heater being rated 8 kw, it'll run using 8kw when you turn it on. It doesn't have the ability to change what heat rating it is. If you're refurring to the heat pump system being rated 8kw, you're probably mistaken. A heat pump might possibly consume 8kw to run the system but that can't be a measure of the system's capacity. Heat pump measurement units are rated in tons, but the system will always run at the same ton capacity whenever it's on, provided it doesn't need any maintenance. Some commercial air conditioning and heating systems have to ability to modify their power output based on the outside temperature, but I doubt you're dealing with that kind of thing.
Do you have central air? If so put the fan on auto turn AC to lowest setting fan should come on in a minute if not go outside to your condenser unit check for ice building up on the compressor or any of the copper lines if it is you need refrigerant. If not you may need to blow out the condenser with an air compressor or shut off power hose it out. Also, look for broken wires. If all else fails call your local service Provider.
There could be a couple of problems going on. Your fuse on the heater up in the attic is popped. Your glow ignition is broken. Your spark ignitor is bad (if that is what you have) GAs valve is bad. Or the vent sensor is bad, meaning that the exhaust fumes are not going anywhere. Now when you turn on the heater your condensiing unit outside should never turn on unless you are calling for AC. Now if the ac is not coming on there can be more problems. Disconnect fuse is popped. Wiring is wrong going to the heating board. No wires for AC going to the thermostat