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*Check your warranty. You should call vendor for service.
*** The following is for information only.**
* I've had this problem a lot with my old fridge. Water line works but no ice.
* Check if the "Ice Full" leaver is in the down (no ice) position. Some ice makers will lock the leaver (a stiff wire) in the full position to manually shut off ice maker. Make sure it swings up and down when ice tray is empty.
* Sometimes when the tray is left full of ice for a week or more then the tube feeding water will freeze up. Defrosting the freezer on a regular basis will help. A quick fix is to pour warm water in the ice maker section (where the ice is formed). This will help melt the clogged pipe and also make some ice while your waiting. You may have to do this several times. But at least you have ice.
* This (freezing up) may also be caused by the freezer set too cold. The temperature dial should be in the middle. But turning it colder and colder over time will cause ice to build up and prevent foods from freezing properly (thus turning the dial down colder.) Once your maxed out on the dial. You will find the freezer gets warm and things get covered in frost crystals.
* Transfer food to another refrigerator and perform a complete defrost by leaving it unplugged and the door open (freezer section).
* Frequently check and dump water at bottom of fridge. Clean the dust on coils while down there.
* A fan blowing into the freezer section helps. (Do NOT use a heated fan as it will warp the plastic and overpressure the refrigerate.)
* Once defrosted (+4 hours). Power up the freezer and set the temperature dial to mid point and the freezer diverter to middle or normal setting. Don't put the food back in yet. Wait till the freezer gets down to normal freeze temp (about 0 to 10F)
* Move freezer back in place (if you moved it to access plug) then slowly put back the food. Try not to cram stuff in. Leave space for air to flow freely around items.
* Final, Call for service anyway and have them perform yearly service. Check your warranty.
When the bucket is full the arm is up the maker is off.
If the ice maker has a on/off button in off the ice maker is off
If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
If ice in tray and ejector arms vertical several possibilities.
Freezer not cold enough to trip thermostat in ice maker to initiate release cycle.
Check freezer temperature <10 Fahrenheit thermostat in ice maker failure
The best way to check the operation is to manually lock the arm up into the off retention position. Wait a minimum of one hour. Open door and release arm down. Observe the operation of the ice maker. Is after a minute or so the ejector arm does not rotate then it is likely the ice maker has failed internally. If the ejector turns and no ice than you can assume either the water supply is off external from the refrigerator or more likely the water solenoid located behind the bottom back cover has failed. It is also possible that the hose that connects the solenoid to the ice maker has frozen right where it enters the freezer just above the ice maker. You should see ice built up at the entrance where the water fills the tray if this has occurred.
Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.
On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.
It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.
Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,
If the fingers rotate then I would expect that the water supply solenoid has failed inside of the unit near to the location the the water supply is made. Replacing this part needs to be done by a qualified experienced technician.
Freezer temp has to be below 10 degrees for ice maker to work. Also check to see if water/ice is in the tray. If no ice in tray then the water solenoid valve is not feeding the unit. If ice in tray then the heater is not working to melt the ice a bit so it can be scooped out into the ice tray. And make sure the feeler arm is down into the ice tray bin - if not, ice maker is shut off.
can b one or two things wrong here
(1) how sure are u that water is not just continuously flowing into tray (at low rate) ??? reason I ask is a leaky solenoid valve is a very common failure on ice makers
(2) is arm that rotates thru ice tray ,not obstructed by anything ? ive seen Frozen pizza's hold a swing arm down and not allow it to raise to shield the ice tray in a dumping cycle (im speaking of "hold" arm ! thin steel arm that raises up in a ice dump cycle )
(3) of course could be a defective ice maker as well ? theres lots of motors and gears and switches inside there that could malfunction and prevent it from working
Make sure water line valve is turned on where it taps in to water line,and that ice shut off is down not up, check to see if water is in ice tray or if it is dry if no water or ice is present then water is not getting to it if water tap valve is open then water valve in ice maker is off or ice shut off arm is up instead of down. Try pouring warm water in ice tray see if that will get it started.
With the arm up in the ice tray, the water solenoid valve should be closed. When the arm drops, that tells the ice maker to open the water solenoid valve to fill the ice maker tray. It sound like the leak is at the inlet side of the water solenoid valve. On some models its not easy to get to, but follow the water line to it. Hope this is it for you. Good luck.
HI.FIRST MAKE SURE U HAVE TURNED IT ON.SWITCH OR LEAVER.2- WATER ON 3-WATER IN ICE TRAY.4 IF EMPTY PUT SOME ON MANUALY.AND TRY.IF IT WORKS ONCE AND STOPS THEN U HAVE A WATER SUPPLY PROBLEM.CHECK PIPE;WATER VALVE.IF ALL OK THENNNN...ICE MACHINE?HOPE THIS HELPS.ALI
Hi make sure that the arm on the ice maker is in the down posistion as it will only put water in the ice maker in this posistion. It will take a little time to fill so be patient as the timer in the front on the ice maker needs to cycle first. Make sure you have connected it all correctly to...