Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Water not comming to ice maker

Took the tray out and no water in ice maker. Made sure the tray was all the way in and leaver arm down. Water getting to dispenser on front of refrig. Also no water in shut down to the ice tray.

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Ice maker is fixed. We unpluged the frig for about 10 minutes and it is now working. Someone else was given this as a solution from FixYa and it worked for me. Thanks

Posted on Nov 23, 2008

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Freezer wont make ice cubes


This is not difficult to troubleshoot.
  • When the arm is up the ice maker is off
  • When the bucket is full the arm is up the maker is off.
  • If the ice maker has a on/off button in off the ice maker is off
  • If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
  • If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
  • If ice in tray and ejector arms vertical several possibilities.
    • Freezer not cold enough to trip thermostat in ice maker to initiate release cycle.
    • Check freezer temperature <10 Fahrenheit thermostat in ice maker failure
    • Ice maker motor failure,
    • Internal ice maker electrical connections rotary switch failure,
    The best way to check the operation is to manually lock the arm up into the off retention position. Wait a minimum of one hour. Open door and release arm down. Observe the operation of the ice maker. Is after a minute or so the ejector arm does not rotate then it is likely the ice maker has failed internally. If the ejector turns and no ice than you can assume either the water supply is off external from the refrigerator or more likely the water solenoid located behind the bottom back cover has failed. It is also possible that the hose that connects the solenoid to the ice maker has frozen right where it enters the freezer just above the ice maker. You should see ice built up at the entrance where the water fills the tray if this has occurred.


Ice Maker Repair

Dec 22, 2015 | GE Monogram Side by Side Refrigerator

1 Answer

Ice maker not getting water on new refrigerator


Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.

On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.

It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.

Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,

If the fingers rotate then I would expect that the water supply solenoid has failed inside of the unit near to the location the the water supply is made. Replacing this part needs to be done by a qualified experienced technician.

Nov 15, 2015 | Refrigerators

1 Answer

Whirlpool mod#ED5FHEXNB00 isn't making ice


Freezer temp has to be below 10 degrees for ice maker to work. Also check to see if water/ice is in the tray. If no ice in tray then the water solenoid valve is not feeding the unit. If ice in tray then the heater is not working to melt the ice a bit so it can be scooped out into the ice tray. And make sure the feeler arm is down into the ice tray bin - if not, ice maker is shut off.

Oct 05, 2015 | Whirlpool Refrigerators

1 Answer

Water is going into the ice tray but once it freezes the cubes dont come out when the assembly rotates. When it cycles again to get more water the water spills into the dispenser & eventually the tray


can b one or two things wrong here
(1) how sure are u that water is not just continuously flowing into tray (at low rate) ??? reason I ask is a leaky solenoid valve is a very common failure on ice makers
(2) is arm that rotates thru ice tray ,not obstructed by anything ? ive seen Frozen pizza's hold a swing arm down and not allow it to raise to shield the ice tray in a dumping cycle (im speaking of "hold" arm ! thin steel arm that raises up in a ice dump cycle )
(3) of course could be a defective ice maker as well ? theres lots of motors and gears and switches inside there that could malfunction and prevent it from working

Jun 29, 2015 | Refrigerators

1 Answer

Jenn-Air Side-by-side Refrigeration not making ice and leaks water underneath when ice maker arm is up


With the arm up in the ice tray, the water solenoid valve should be closed. When the arm drops, that tells the ice maker to open the water solenoid valve to fill the ice maker tray. It sound like the leak is at the inlet side of the water solenoid valve. On some models its not easy to get to, but follow the water line to it. Hope this is it for you. Good luck.

Dec 30, 2013 | Refrigerators

1 Answer

I left tray half full and was gone 3 days, got back and ice maker made a few trays of ice but lever was stuck to the pile of ice, i unstuck it but now it will not make ice


hi there.this sounds like the ice mach is at fault.check leaver if is not jammed on off.try defrosting all and restarting.fill ice tray manually if empty.service condenser unit to rule intermitent defrosting(hence leaver jammed )make sure frezer reaching temperature. hope this helps Ali

Aug 24, 2012 | Amana 22.6 cu. ft. Side-By-Side...

1 Answer

My ice maker doesn't work. Where do I start? Model number 561


HI.FIRST MAKE SURE U HAVE TURNED IT ON.SWITCH OR LEAVER.2- WATER ON 3-WATER IN ICE TRAY.4 IF EMPTY PUT SOME ON MANUALY.AND TRY.IF IT WORKS ONCE AND STOPS THEN U HAVE A WATER SUPPLY PROBLEM.CHECK PIPE;WATER VALVE.IF ALL OK THENNNN...ICE MACHINE?HOPE THIS HELPS.ALI

Jun 30, 2012 | Sub-Zero Refrigerators

2 Answers

GE icemaker is not working


*It could be the water inlet valve.

* It could be the water fill spout in freezer could be plugged with ice. this can be thawed with warm water or a hair dryer.

Hope this helps.

Aug 14, 2009 | GE Refrigerators

2 Answers

Icemaker not producing ice


you need to troubleshoot the problem, if the wire arm that tells the ice maker to stop making ice when full is in the upright position the ice maker will not make ice. the problem has to be either the switch on this arm malfunction. but probably in MOST cases it is your electronic water valve which has gone out. this is located on the water supply line on the back of the fridge at the bottom probably behind some cardboard or plastic. it is the same kind of water valve as a dishwasher uses, if it malfunctions it will not deliver water to your tray, manually fill the tray and put the arm down, if the maker dispenses the ice out of the tray, chances are your electronic valve is broken.

Apr 07, 2009 | Whirlpool ED2FHEXN Side by Side...

1 Answer

Just installed ice maker cords, no water filling ice trays


Hi make sure that the arm on the ice maker is in the down posistion as it will only put water in the ice maker in this posistion. It will take a little time to fill so be patient as the timer in the front on the ice maker needs to cycle first. Make sure you have connected it all correctly to...

Dec 29, 2008 | Whirlpool ED2FHEXN Side by Side...

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