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Washer will not spin

The washer would not spin, and I discovered the shock absorber, air stabilizers were broken. I replaced them and the instructions said to run the drain spin cycle to test. It still will not spin. Could this be a computer problem? How can I fix it?

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THIS SOUNDS LIKE A MOTOR CONTROLL BOARD FAILURE ,, UNDER NEATH ,, ON BOTTM U HAVE MOTOR CONTROL ,, MAKE SURE THAT ALL CONNECTORS ARE FULLY INSERTED ,, THAT SHOULD FIX

Posted on Nov 30, 2008

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Always off balance, please help


some machines have a counterbalance weight . no idea on yours so I would call a repairman

Aug 07, 2015 | Kenmore Washing Machines

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I had a ripped bellow; followed instructions verbatim... now everything is good....


This advice is for the Kenmore Elite and Whirlpool Duet FRONT LOADER style washing machines. A lot of concerns have been raised about door bellows molding, mildewing, and/or ripping and needing replaced. A replacement bellow isn’t cheap (prices vary, but are around $75-80), so hopefully these helpful steps will eliminate the need to call a repair service and pay the additional labor charges. This is a repair of MODERATE difficulty. Just follow these steps:

1. Unplug the washer.
2. Remove the washer top panel by removing the three torx-type screws (or 7mm) where it attaches in the rear of the washer. The panel should slide back, and then lift off.
3. Remove the operator console by removing the dispenser and the scew(s) behind it. Take a putty knife and insert it under the console seam right above the door. If you push in slightly while pulling outwards the panel pops off. Use care not to pull or damage any of the wiring. You can leave the wires attached and simply lay the console across the top of the washer out of the way.
4. Locate the wire hoop retainer around the rubber door boot. It is located behind the rubber seam where it attaches to the door frame. Follow this hoop around to the bottom of the door opening and locate the wire tension spring. Gently pry this spring apart and pull the wire hoop from the groove. Pull the rubber boot from the frame and push it inside towards the wash tub. You will also have to remove the door boot from the fill tube on the left hand side of the door opening. There is a small wire clamp holding it in place.
5. Remove the three screws that hold the door latch assembly in place. This is on the right hand side of the door opening. You can leave the latch in place as long as you remove the screws and push it inside slightly to remove it from the front casing of the washer.
6. Remove the door by removing the screws holding the hinges in place. Use care to support the door hinges when loosening. They can bend. Set the door aside in a location where it will not get stepped on or broken.
7. Remove the lower kick panel under the door. There are 3 screws under the bottom edge holding it in place. Sometimes the panel can stick. A slight tap on either side will knock it free.
8. Remove the front washer casing by removing the four remaining screws that are holding it in place. There should be two at the top and two at the bottom. Set the front casing aside.
9. Remove the old door boot by locating the large clamp that attaches it to the wash tub. Loosen the 7mm nut and the boot will detach from the tub. Also remove the boot from the fill tube coming from the dispenser.
10. Install new door boot on the wash tub and install clamp. There should be instructions that come with the door boot with guide marks to ensure you align it correctly. Once you have the boot in place, tighten the clamp enough to where it is snug. DO NOT over-tighten or you may damage the tub and or clamp. In most cases the clamp will break.
11. Once you have the boot in place, re-install everything in the reverse order of how I explained to disassemble. Make sure you connect the door latch assembly BEFORE you re-install the outer portion of the door boot. Also, make sure you install the boot completely over the fill tube. There should be a ridge on the tube where to stop. Sometimes the tube is not inserted all way into the boot and water will leak behind it. The clamp is always difficult to get back in place. If you cannot get the clamp to go back over the tube, you can live without it. Some newer models do not have them installed. Just make sure it is a snug fit where the rubber boot fits ALL the way back to the plastic ridge on the tube.
12. When you get the point where you are ready to install the door boot back over the frame of the door opening ensure you fit it snugly all the way around the door. Beginning at the top of the door, start inserting the wire hoop back into the groove. Make sure to wire spring points towards the bottom. As you work your way around the door to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to snap it back into place. It would be advisable to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.
13. Once the door boot is back in place, re-install the operator console and washer top.
14. At the operator console, select DRAIN SPIN, NO SPIN and press any button under OPTIONS 4 times (has to be the same button, though). This will place the washer in diagnostics mode. You should hear the door latch lock and "C00" will be displayed on the console. The washer will run through a series of tests filling the tub, tumbling, draining, and then a final spin. If you do not wish to wait for the test to complete you can press CANCEL at any time. The test checks out everything and takes about 15 minutes. Look for any leaks.

I hope you find these instructions helpful and good luck to you.

on Feb 25, 2010 | Kenmore Elite 45986 Front Load Washer

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Washer Problems Washer noise when spinning


With the growing popularity of front load washers comes a whole different set of washer problems then what was experience with the older top load washers. Front load washers are built quite a bit differently and have many different parts than top load machines.

One of the most common problems with front load washers is that the shock absorbers that hold the tub in place can break. These shock absorbers steady the tub during the wash and spin cycles. It is when the spin is happening that they take the worst beating. It is also during the spin cycle that the breakage will be most evident. If your load is even a little bit out of balance and the shocks are broken, you machine may dance all over the floor and sound like an airplane about to take off. The tub will flounder around uncontrollably and the clothing will come out very wet because of the tubs inability to maintain the spin speed needed to wring out the water.

To see if your machine has broken shock absorbers, remove the bottom cover and look in. About halfway back on either side will be a small cylinder that moves in and out to absorb the movement of the tub. Often the loop that has a pin through it to secure it to the machine will be broken. Sometimes there will be no visible damage, but if you unhook one end of the shock, the slide movement will be very easy and there will be no resistance. The shock should be in and out fairly hard; this is what holds and steady’s the tub of the machine.

The parts are easy to find online by doing a search for “appliance parts” and then entering your model number in the box provided by most websites. The replacement is fairly easy and can be done by most people with a bit of patience and a few hand tools.

http://www.fixya.com/support/r3907570-buy_appliance_parts_online


on Dec 18, 2009 | Washing Machines

1 Answer

The machine is making a high pitched noise during the spin cycly


One of the most common problems with front load washers is that the shock absorbers that hold the tub in place can break. These shock absorbers steady the tub during the wash and spin cycles. It is when the spin is happening that they take the worst beating. It is also during the spin cycle that the breakage will be most evident. If your load is even a little bit out of balance and the shocks are broken, you machine may dance all over the floor and sound like an airplane about to take off. The tub will flounder around uncontrollably and the clothing will come out very wet because of the tubs inability to maintain the spin speed needed to wring out the water. To see if your machine has broken shock absorbers, remove the bottom cover and look in. About halfway back on either side will be a small cylinder that moves in and out to absorb the movement of the tub. Often the loop that has a pin through it to secure it to the machine will be broken. Sometimes there will be no visible damage, but if you unhook one end of the shock, the slide movement will be very easy and there will be no resistance. The shock should be in and out fairly hard; this is what holds and steady?s the tub of the machine. The parts are easy to find online by doing a search for ?appliance parts? and then entering your model number in the box provided by most websites. The replacement

Sep 01, 2011 | Electrolux EW1000i Front Load Washer

1 Answer

My washer is shaking alot and makes unreal noise. Like it is out of balance


On front load washers, it is very important that the washer be truly level and that all four (adjustable) feet are screwed down so the whole washer absolutely does not rock forward to back or side to side.
The floor needs to be solid and not "deflect" when you walk on it.
But if the above items do not solve the problem, then it is almost certain that one or both of the shock absorbers has broken. They can be seen under the wash tub but removing the front kick plate and looking in. They look like tiny car shock absorber / struts. Grab one and push / pull or run a load with the cover off and watch as the washer spins up.
The shocks are not incredibly hard to replace yourself if you are inclined and the instructions provided with the replacement parts are pretty clear.
There are other possible failures besides the shocks, including the upper springs and a failing main bearing, but that is rare on newer model washers.
Note that the most common cause of shock or spring failures is when the washer is relocated and the wash drum is not locked down per the instructions provided with the washer.
Please report back what you find, OK?

May 21, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have a Kenmore Washer Model 23832. During the


YES> There are shocks and springs. The springs hold it up and control motion and the shocks absorb the movement and stabilize the basket. Sounds like you may have broken shock.

Feb 17, 2010 | Washing Machines

1 Answer

My maytag washer is very loud during the spin cycle it sounds like an airport. ALso it is now giving and E3 code when in spin cycle.


My washer did that, a very similar front loader also. Investigation turn up broken shock absorbers that stabilize the tub, Remove the front panel under the front door and look in there. On each side there is a little shock that holds the tub stable. They looked good at first, but when I moved the tub around I could see that the loop on the end was broken off where the pin fastened the shock to the base. Replacement was not that hard but aggrivating to get to and get leverage to install the pins.
Do a search for "appliance parts" and you can order right on line. Checkout a number of sites as the prices vary a lot...
The replacements were heavier than the originals, so you will be better off after replacement.

Thanks for using Fixya!!

Heatman101

Nov 22, 2009 | Maytag Neptune MAH9700 Front Load Washer

1 Answer

Washer noisy while spinning


You probably have a balance problem. You will have to get a service tech to replace the shock absorber/stabilizers (there are 3) in the unit.

Jan 31, 2009 | Kenmore 98702 Stacked Washer/Dryer

2 Answers

Shocks broke, now drums spins freely


What you need to check thoroughly are the belt & the 2 shocks (dampers). The dampers should be replaced & fitted tightly, broader ends fitted below.

Oct 16, 2007 | Frigidaire GLTF530DS Front Load Washer

1 Answer

417.4405200 not spinning at the end of wash cycles


Does the washer was loaded when you make the diagnnostic test ?

Jul 20, 2007 | Kenmore 44072 Front Load Washer

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