Question about Sony BDP-S300 Blu-Ray Disc Player

4 Answers

Blue ray player wont play blue ray ''Kung Fu Panda'' disc.

My Sony Blue Ray DVD player won't play Kung Fu Panda Blue Ray disc. Previews and menu runs properly. When I push play movie, this options shuts down the blue ray player. Any reason why? Can this be remedied?

Posted by on

  • 27 more comments 
  • ivkrzn Nov 23, 2008

    I have the same problem only with Hero, the first two discs played fine, disc 3 only the first 3 chapters, 4 and 5 nothing, disc 4, same thing, now disc 5 same thing. Loads up with the menu choose play it goes through the into then locks up or "re-boots"

  • jessej112 Nov 25, 2008

    I have a problem, my blu-ray player will start up and play to the menu. When you select play movie it will start palying, lock up and re-boot. This does not happen with all blu-ray movies and never with a standard DVD.

  • groundtronic Nov 28, 2008

    I'm having the same problem with my Sony BDP-S1 Blu Ray player.

  • wee1000 Nov 29, 2008

    I have the same problem. The same thing happen with Kung Fu Panda and also The Incredible Hulk Bluray Disc.

  • Anonymous Nov 29, 2008

    Can play everything except for the movie--it shows the actual people with lines who are doing the voiceovers--will not show the movie but the audio is playing correctly.  This is the bd dvd I' ve tried and both did the same thing.  All other dvd's play fine.

  • plammijr Nov 29, 2008

    That's the exact problem I have. I bought the disc at Costco and just returned it for another. The new disc has the same problem. I am very interested in a solution as well.

    - Phil

  • chrissyblu Nov 29, 2008

    My sony bdp s300 has the same problem! I can watch the extras, But the player shuts down completely when I press play! I'm desparate to watch the movie! Help me please!!

  • rquintana57 Dec 09, 2008

    i have the same probelm i cannot play the movie "wanted" replaced the movie twice...same probelm can see the menu and play deleted scenes but as soon as we push play the player shuts down and reboots.

  • pochaco Dec 15, 2008

    its the same problem with kun fu an nims island

  • canboat Dec 26, 2008

    All my dvds and blu-ray discs from last year still play. The new ones this year (Kung Fu Panda and Wall-e) let me see the previews but will not allow me to watch the movie. I also see a new "Loading" bar at the bottom of my screen that I have never seen before.

  • Fishshawn Dec 27, 2008

    I have the same problem, Kids bought me "The Mummy3" BlueRay for Christmas, after Mom let them in on daddy's secret gift: Sony S300. I can see the menu's but with in 3 seconds of playing the movie, it completly shuts downs and reboots. I've connected it via S-video cable and noticed it takes 2-3 minutes to load. Would this load faster if i had a HDMI conection? Is the picture quality much better then s-vid? I'll try the firmware update for the shutdown. Thanks

  • dey62 Mar 13, 2009

    Will not play new season of lost or the newer Blue ray dvds.

  • Anonymous Mar 13, 2014

    Samsung blue ray player tray won't open completely

  • Anonymous Mar 13, 2014

    Can't play dvd

  • Anonymous Mar 13, 2014

    BDP5200/79 Philips all regions code for blue ray disc's from outside Australia

  • Anonymous Mar 13, 2014

    BDP5200/79 Philips all regions code for blue rays discs outside Australia.

  • Anonymous Mar 13, 2014

    I need to sync my phone or cable remote to my blue ray player to use it as a remote.

  • Anonymous Mar 15, 2014

    how do i connect the t567 to c315bee which has only rca connections.

  • Anonymous Mar 16, 2014

    How do I program my hisenes remote to my sony blue ray player

  • Anonymous Mar 16, 2014

    Can't get my finalized disc DVD + R I transferred a video onto using my Toshiba dubbing DVD/VCR to play on my Sony BDP-BX510 blue ray player. I get an incompatibility message.

  • Anonymous Mar 16, 2014

    how do i find a power circuit board for phillips blue-ray dvd player circuit board 3 is either UPBAMPESC003 1020039946 or A1M3647685

  • Anonymous Mar 20, 2014

    Its a Vizio VBR 122

  • Anonymous Mar 22, 2014

    Connect pandora

  • Anonymous Mar 24, 2014


  • Anonymous Mar 27, 2014

    this machine plays dvd well but when putting blue ray in ,it wont play it just spits it back out WHY?

  • Anonymous Mar 27, 2014

    if my blue ray is dirty so i cant play blue ray disk,how do i clean it?

  • Anonymous Mar 29, 2014

    trying to connect to internet with blue ray player

  • Anonymous Mar 30, 2014

    get a network error when trying to connect to amazon

  • Anonymous Mar 31, 2014




4 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

I fixed this exactly as previous posted solutions, however a couple of points.
a) recordable CDs work if you don't have a DVD burner.
b) I didn't have a CD burner that would do an "image burn", I downloaded a free copy of "Express Burn" and that worked fine. The disk needs to be "finalised" or "fixated", it should do this automatically, or it may be a tick box selection.
c) I got a "No DWLD 09" when I put the disk into the player. I found this was an incompatibility with the CD-R (Maxwell) I was using. I changed to JVC and it worked fine.

Posted on Dec 29, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You guys all need to upgrade the Firmware on the Sony Blue Ray player to the newest Revision - 4.3, released 10/31/08. If you do a search for Sony bdp-s300 Firmware, it will take you to Sony's website where you can download an .iso file to burn as an image onto a recordable CD - from there, you put the CD into your Blue Ray player and it will automatically update to the newest Firmware - takes about 30 minutes.
After this, you will be able to watch these movies that do not play currently.

Posted on Dec 10, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

This solution is really just confirming the previous solution, use the URL on previous solution, this takes you to the US sony site, Follow the instuctions to the letter, make sure you use the "Burn Image" Option on your CD burner and finalize the disc, Do not make a data disc! Do as it tells you 'Exactly' I can now watch "The Panda" No problem at all!!

Posted on Dec 01, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Unable to play BD-R or BD-RE discs in the Blu-ray Disc® (BD) player. Solution
blue ray player wont play blue ray ''Kung Fu Panda - sp.gif The Blu-ray Disc® (BD) player does not support BD-R and BD-RE discs right out of the box. However, a free firmware update is available that will provide compatibility with BD-R and BD-RE discs recorded in the BDMV format.
If your computer is equipped with a DVD burner and compatible burning software, you can download the update from the Drivers & Software section of the Sony® eSupport Web site and then burn your own update disc on a DVD-R or DVD-RW disc. If you do not have the capability of downloading and burning your own firmware update disc, you can register the BD player online at and a firmware disc will be sent to you automatically; the shipping and receiving time for the disc is approximately 7-10 days via U.S. mail.

  • The firmware upgrade does not support BD-R and BD-RE discs recorded in the BDAV format.
  • Disc may not be played due to inadequate recording capability of the recording device.
  • Disc may not be played due to a disc being in poor condblue ray player wont play blue ray ''Kung Fu Panda - sp.gif

blue ray player wont play blue ray ''Kung Fu Panda - sp.gif Region
sp.gif sp.gif Canada
United States
sp.gif sp.gif BDPS1
Last Modified Date:10-27-2008sp.gifID:C444112

Posted on Nov 29, 2008

  • plammijr Nov 30, 2008

    I performed the firmware upgrade today. It worked. Here is the URL:

    Follow the instructions to the letter and you will be watching Kung Fu Panda and other BD Roms.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My factory DVD player will except disc the ejects it

If I understand your rather cryptic post correctly...

This very well could be a Blue-Ray disk loaded into a
non-Blue-Ray capable DVD player. Your car player's capabilities MUST match the disc, otherwise, the disc won't play.

I've run into this very same problem with my home DVD players. Which both are non-Blue-Ray capable, but I was able to verify the Blue-Ray discs on my PC.

Jan 02, 2015 | Televison & Video

1 Answer

PLays movie previews will not play movie

You may need a firmware update, go online to Sony, contact customer support and the technical department for answers, they should be able give the information that is required to help get this problem resolved.

Apr 15, 2012 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Bought blu ray The Road it plays previews but the play menu wont come up on its own and then you cant push play and move the arrows over

I'm having exactly the same issue with the OPPO BDP-83 player. I'm going to try the firmware upgrade. I'm having a similar problem with Minority Report. I cannot see a play option at all!

May 30, 2010 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Stuck Tray

I put a disc into my sony blue ray and now the tray wont come out!! Please help it's not mine!!

Jan 13, 2010 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

No sound for *some* blu ray discs / can't get a menu

Some blu ray disc play fine. Others play the menu music, but when the feature starts, the sound disappears completely. And then others don't play music at all, no sound what do ever.

Feb 05, 2009 | Onkyo TX-DS838 Receiver

1 Answer

Brand new DVDs will not play in Samsung Progressive Scan v3650

If you're trying to play through to your TV through the RF out on your combo unit, it's probably the copy protection that's stopping the playback. Try through the composite/audio jacks.

Jan 04, 2009 | Samsung DVD-V3650 DVD Player/VCR

1 Answer

Kung Fu Panda not loading

try to get the reset process from samsung.They have been horrible as far as putting out great players.If they put as much time in players as the do tv's, you wouldnt have this problem.

Try getting the latest firmware for your model.If your player is in warranty, see if you can get it in.I really believe they do a much thorough update at the factory.

You might have bad software from the manufacturer.They are pretty fast getting it back.

I got mine back in 5 days.

Dec 28, 2008 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Blue-ray disc causing Sony blue-ray player to shutdown

No memory issue check on Sony's Website for Firmware update for your specific model and doenload and update your player

Nov 25, 2008 | Televison & Video

2 Answers

Lg 6710 dvd surround sound system

I couldnt get the blue ray format of kung fu panda to play in my sony blue ray dvd player. the previews and the menu screen run properly, but when i push play movie, it shuts down the dvd player. can anyone help?

Jun 12, 2008 | Televison & Video

Not finding what you are looking for?
Sony BDP-S300 Blu-Ray Disc Player Logo

2,735 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Televison & Video Experts


Level 3 Expert

102366 Answers

The Knight
The Knight

Level 3 Expert

74887 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Sony Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides