Question about Kenmore 43142 Front Load Washer

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Water does not drain, clicking noise heard no spin cycle

Washer three years old. Water will not drain. Clicking noise heard internally when it attempts to activate the spin cycle.

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  • mark chaplin Nov 24, 2008

    46475201 model

    same noise

    it is coming from the pump motor

    it is under the front door behind the panel, remove 3 screws

    unscrew the plug,watch for water,

    the impeller is visible to the right, mine is clicking intermittently, while the drum is spinning

    it does pump out, but not ramp up to spin

    I ordered a new pump unit includes motor

    I will post if fixed

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REMOVE DEBRIS FROM PUMP LOCATED INSIDE WASHER ,, REMOVE 2 SCREWS HOLDING BOTTOM PANEL,, PUMP IS PLASTIC TURN COUNTER CLOCK WISE AND REMOVE DEBRIS,, BE CAREFULL HAVE ALOT OF TOWLES STILL HOLD 3 GALLONS OF WATER

Posted on Nov 30, 2008

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Posted on Jan 02, 2017

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I heard a noise that sounded like it was grinding marbles and now it will not work and there is water in the washer.


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Hello genny2626
Welcome,

You said,your 6 year old Kenmore elite top loader's wash plate doesn't seem to go through its proper motions. When the lid is closed and the washer has filled and the agitating cycle begins, you can hear a vibrating noise as if the plate is trying to move on the gentle cycle, but when the lid is opened, nothing has moved at all. The drain and spin work fine, and the machine goes through an entire cycle without error messages, but the clothes aren't clean. You said, you have heard a lot of horror stories of how expensive these washers are to repair, so would like an idea of what's wrong beforehand.

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 Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can contribute to noise and
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Evenly distribute the load in the washer basket and make
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 Do you hear clicking or other noises when the cycle
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When the drive system shifts or the washer basket settles
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 Is the washer gurgling or humming?

Is the washer level? The wash load
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level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the
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Did you completely remove the yellow shipping strap with
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is the upper part of agitator clicking during wash? These
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Let me know if any of these are the solution!
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