The hook button show "telephone" but I can't receve a fax.
Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
Have a nice day and do not forget to rate please...!
SOURCE: Fax doesn't recognize incoming phone call
Try this: using a cell phone, call your fax. Listen on the cell for a busy signal, fax tones, dial tone, etc. If the fax does not answer the cell, check the following: make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to connect a TELEPHONE to the fax. If problem still exists, press MENU on your MFC, and scroll to GENERAL SETUP, FAX. Scroll to SETUP RECEIVE, and, after writing down the settings, try changing the RING DELAY or RING TIME settings. If problem is still there, press CLEAR/BACK button until GENERAL SETUP appears on screen. Scroll down to INITIAL SETUP, and select RECEIVE MODE. Try changing RECEIVE MODE settings. Write them down before you change anything.
SOURCE: No Dial tone for fax
Did you choose the right input for fax? Or did you connect to the phone line in at the mfc? Did you choose the right settings? See handbook for that.
SOURCE: Fax problem
I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.
SOURCE: not receving fax
Is your fax set on AUTO REC mode? It sounds like it got tripped into MANUAL MODE for some reason.
SOURCE: no dial tone when pressing hook fax is returned
The only thing that could stop you from sending a fax or not get a dial tone, would be the connection to the phone line. Make sure the telephone wire is plugged into the line jack (not ext jack) and should go straight to the wall, without splitters or extensions. If you still cannot send a fax, try another wire or jack
Hi there!
For you to send a fax with the Brother Fax 775 you can try these steps:
1. First make sure that you have a dial tone by lifting the handset or
just by pressing the hook button. Once you have verified you have a dial
tone press the hook button again to return to the main screen or hang up the
handset. LCD should display the date & time
If you don't have a
dial tone make sure that the telephone line cord is connected on the fax
machine's Line jack. If you don't have a dial tone still connect it to
another working outlet. If you don't have a dial tone still connect a
working telephone on the wall jack to see if you'll get a dial tone. If
you get a dial tone on the regular phone then problem is either with the line
cord or the fax machine.
2. Once you have the date & time on the LCD screen, Load the
document that you want to send on the automatic document feeder which is
directly above the LCD screen.
3. The LCD screen should change from the date/time to "Enter
Fax No. & Press Start" Once you got this screen dial the fax number
and then press Start.
Hope this helps. Rate if it works.
Thanks!
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