Question about Motorola Mobility E815

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Bluetooth headset I just bought a bluetooth wireless headset HS820. Tried setting the phone for it but the phone doesnt find the device. Followed all procedures in the book with the bluetooth power on but it still doesnt find the device when I try to pair it. Thanks for any help! Chris

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  • Anonymous Mar 21, 2014

    I can listen to media through the Bluetooth but cannot hear or be heard during phone calls on the Bluetooth. I've tried several Bluetooth devices with the same result.

  • Anonymous Mar 21, 2014

    I can hear media through the Bluetooth but I cannot hear or be heard by others on the Bluetooth. I've tried several different Bluetooth devices with the same result.



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Put your phone in "Discovery Mode" Most phones can get there by going to Menu/Settings/Tools/Bluetooth. If you don't have Bluetooth option here, your phone probably doesn't have bluetooth capability. Then, on your bluetooth hold down the big button until the blue light stays. If you have a bluetooth that you flip, make sure it is closed first, press down the button until the light appears and then flip the bluetooth open. that should leave the light on. as the light stays on and your phone on discovery mode they should be able to locate each other.

Posted on Dec 29, 2006


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When i try to pair it the bluetooth and my phone wont pair!!!The Bluetooth device is the HS820

Follow these steps to pair your phone with the bluetooth device.

With the headset and phone close together:
1 With the headset off, hold the Multifunction Button until the LED remains on (about 5 seconds).
2 Perform a device discovery from the phone. For details on device discovery for your phone, refer to the phone’s user’s guide.
When the scan is complete, the phone displays the devices found.
3 Select the Motorola HS820 from the discovered devices list and confirm following the on screen prompts.
4 When prompted by the phone, enter the passkey 0000 and confirm to pair the headset with the phone.
The device ID is now stored in the phone’s memory.
Pairing is successful when the headset indicator flashes rapidly.

If helpful, please rate this solution.


Apr 12, 2010 | Samsung SGH-e315

3 Answers

Bluetooth connection problem

Depending on the phone... try andremove the current bluetooth device. Close theheadset. Go to the phone and choose discover, or search. Open the headset and pressand hold the big button. It should then turn purple and should be recognized.

Also make sure the battery on theheadset is charged before doing this.

If this doesnt work: Start the search onthe phone, Keep the boom of the mic closed when you press and hold the buttonon the h700. the light should turn purple. After this, open the boom

Jul 27, 2009 | Motorola Mobility H700 Wireless Headset

1 Answer

Headset not found


This will vary depending on the model of your phone. First off, you need to ensure that you are using a bluetooth enabled phone.

On your bluetooth headset, hold down the power button down until the power light stays lit. This may take 5 seconds or more. Now your bluetooth is in pairing mode.

You will need to enter the settings and tools menu. From within that menu, you need to find either "connections" or "bluetooth" and select. Make sure bluetooth is enabled. There will be an option to add a new device.

Back to the phone, you want to hit "add new device". On certain models of phone you additionally have to select "search for devices". Your phone will recognize any headsets in pairing mode. When it is finished scanning, allow the phone to add your headset. It will ask you for the device pin code. This pin code will be 0000.

Note - I am taking into consideration that your headset is fine.


Jun 11, 2009 | Motorola Mobility HS820 Consumer Headset

1 Answer

How to connect a Motorola HS820 headset with a Sony Ericsson C510

the interface between motorola and sony ericson works only in some models..try some other headsets (of your friend's ). of the same company.if it works then its not possible to connect the device

May 27, 2009 | Cell Phones

1 Answer

Can't hear with bluetooth

That means the pairing is not successful.Follow the steps
1.Turn on mobile bluetooth and set the status to shown all 2.Tun on the bluetooth mobile and keep pressing the button on the  bluetooth for few seconds. 3.You will notice that light is continously ON and not blinking 4.Now find the device from mobile via search option 5 When it detect use this code 0000 to pair. 6.When the pairing is successful ,select option button and click connect.. 7.Now you should hear from your bluetooth..
Dilip Bagdi

Dec 27, 2008 | Motorola Mobility HS820 Consumer Headset

1 Answer

Pairing Motorola HS820 with Blackberry 8310


there is really no fail safe method to pairing a bluetooth device.
The main thing is recognition. i,d suggest trying to press the different buttons on the transmitting bluetooth device, whilst attempting to pair. i.e volume up/down or on/off et,c. to enable the device-blackberry to find and sync. i,d think the device that needs to be configured or setup correctly is the blackberry rather than the bluetooth device.
try changing the phone settings. to accept all incoming signals on bluetooth, or disable encryption.

hope this helps.

Mike @ Compurepair.

Oct 06, 2008 | Motorola Mobility HS820 Consumer Headset

2 Answers

Can't hear headset

Here is a list of compatible bluetooth headsets taken from the Blackberry web site.
  • Flamingo™ Bluetooth Headset *
  • Jabra® BT250v
  • Jabra JX10
  • Jabra BT125
  • Logitech® Mobile Pro™ Headset
  • Motorola® Bluetooth Headset H500 **
  • Motorola Bluetooth Headset HS820
  • Motorola Bluetooth Headset HS850
  • nXZEN™ 5000
  • Plantronics M3000 Bluetooth Headset
  • Plantronics Discovery™ 640 Bluetooth Headset
  • Plantronics Explorer™ 320 Bluetooth Headset
  • Plantronics Voyager™ 510 Bluetooth Headset
  • scala-500™ ***
  • Sony® Ericsson® Akono™ Bluetooth Headset HBH-602

  • It may be a compatibility issue with the H700. You may want to make sure the volume is turned up fully on the headset as well.
    Good Luck

    Jun 28, 2008 | Motorola Mobility H700 Wireless Headset

    1 Answer


    1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue.2.Open the boom microphone and the blue light should remain on. If not, repeat step 1.
    3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device
    4.Select HS820 once a connection is detected.
    5.The passkey "0000" is now entered to confirm the connection has been made.
    6.The cell phone screen will now read "Bluetooth Connection".

    1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset.
    2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On".
    3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".

    please give good rating if the solution works.
    Thanks for using FixYa.

    Mar 15, 2008 | Motorola Mobility HS820 Consumer Headset

    5 Answers

    My Phone Does Not Locate My HS820 Headset

    Try the following:
    1) Make sure the HS820 is fully charged up.
    2) Remove the battery and SIM card from your phone for about 1 minute and put them back in.
    3) As soon as your phone is booted up, access the "find devices" function for adding your HS820.
    4) Hold the HS820 button down until the blue light is solid.
    5) Then do whatever your phone requres to "search for devices."
    6) Here's the key: as the phone is searching for devices, PHYSICALLY TOUCH touch the HS820 to the phone.

    I couldn't get my HS820 to synch with my new Blackberry Curve the normal way and ultimately got it to synch by going through this process.

    Sep 11, 2007 | Motorola Mobility HS820 Consumer Headset

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