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Try first to clear the error
clearing the error may not fix the fault
Press the *with a circle around it then press 2 and 8 at the same time then press *again /press copier touch button/function/clear/error/ok button then switch off m/c on hope it works
also: Additional Functions: Click the Additional Functions button once. Do not hold down.
Two and Eight Buttons: Click the 2 and 8 buttons at the same time once.
Additional Functions Revisited: Click the Additional Functions button once again. Do not hold down.
Copier Button: The System Management screen will open. Click the Copier button on the screen.
Function Button: Click the Function button at the top of the screen.
Clear Button: Click the Clear button on the screen.
ERR Button: Click the ERR button to highlight it.
OK Button: Click the OK button at the bottom of the screen.
Power Off/Power On: Power the unit off and back on using the switch on the side of the unit. The error will be cleared.
This is a standard Canon error code for the fixing assembly not getting hot. You will have to reset the error by clearing the error from the copier's memory. You have to press additional function key, then press 2 & 8 at the same time, then additioanl function key again. The display should change to the service mode with COPIER and other accessories being seen. Press COPIER then Function, then CLEAR, then ERR, then OK. Press reset a couple of times then power down the copier, then back on. If the error comes back then the fixing film assembly will have to be changed to make a more permanent fix. Good Luck.
This is the standard proceedure for the Canon ImageRunner Copiers and all that I'm sure will follow: Press the " Additional Function " key, then press " 2 & 8" at the same time, then the " Addtional Function " key again. You should now see the service mode screen. Press " COPIER ", then " FUNCTION, " then " CLEAR, " then " ERR ", then " OK. " This will clear the code out of the copier's memory. Please be careful in service mode becuase you can do very distructive things in this mode that may take a Canon qualified technician a long time to resolve. Power down the copier at the main power switch, wait a few seconds then turn the copier back on. If the error comes back then you have a fixing assembly problem that will have to be resolved before being able to use the copier. Good Luck.
e65 is related the primary charger there is a leakage therefore check if it is in a pool of toner clean it nicely. e000 is related to the fixing assembly the thermistor problem causes the temperature not to increase to the trequired within the specified time frame, therefore check the thermistor and the lamp. Or ask a qualified technichain to clear the code for you.
that is a thermistor error code. there are several causes for this. the thermistors are dirty, the upper fixing roller is damaged or it might have paper wrapped around it, or the connecter on the back of the fixing frame has a hair line crack in it. now you can clear this code if you you think there isn't anything wrong with the afore mentioned items.
you have to get into service mode. first you will have to shut the copier off at the main power switch and turn it back on once the error code pops up on the screen you will need to get into service mode.
you hit the
additional funtions button
then the 2+8 at the same time
then additional funtions button again
once in service mode you will need to follow the following steps
hit the copier tab
then the funtions tab middle of screen across the top
then hit the clear tab
then the err tab and hit the ok button to clear error
now you only have like 30 seconds give or take to get into service mode and to clear the error code before the machine shuts down if you don't get in fast enough dont worry shut the copier off and turn it back on and keep trying till you get in and clear it. trust me it took me several tries my first time i realized this myself.