Question about Dell 16X DVD±RW Serial ATA Internal Drive for Optiplex 755 Energy Smart Desktop (TP969) DVD Drive

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Dell computer won't recognise my DVD/RW drive.

After reloading Dell/Windows XP, computer won't recognise my DVD?RW driver. I have it set as "Master" but neither Sonic nor Adobe Ele.2 will accept it as a recorder. HELP.

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  • Anonymous Feb 02, 2009

    I have a Dell Optiplex 755 and my DVD RW won't work either. If I look in explorer, it doesn't even exist. Device manager displays no issues or conflicts whatsoever. I checked cables and they are all connected correctly. Power works fine. The drive ejects and lights up just fine, but won't read. I haven't checked to make sure that it was Master or Slave yet. I'm going to do that right now.

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Http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS=

download and run this file.. this should fix your problem buddy.

Posted on Jun 10, 2009

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