Question about Dell 16X DVD±RW Serial ATA Internal Drive for Optiplex 755 Energy Smart Desktop (TP969) DVD Drive

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Dell won't acknowledge installed DVD/RW Driver

I have a Dell Dimension 4600 computer. After reloading a programme, my DVD/RW drive was no longer recognised as a Recorder by Sonic or Adobe Ele.2. I have reloaded Dell/Windows XP disk, but to no avail.HELP!

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  • Jose Velazquez
    Jose Velazquez May 11, 2010

    Have you tried to reinstall the driver?
    if so see if there is a firmware update for your cd drive
    I have had this issue in the past and a firmware update usually helps. If you have done these steps let me know and we will go from there.

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Try running this patch..
http://dell.driversdown.com/dell-drivers-downloads/Roxio-Easy-CD-Creator-5.3.4-Patch-Upgrade_23173.shtml

or try calling Dell Tech. They normally remotely access your system and run a patch and your dvd drive will show up in Sonic/Roxio

Posted on May 26, 2009

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