Found the washer with soaking wet clothes and now it won't spin it is just making a humming sound when it is on spin cycle. maybe i overloaded it! there is also a burning smell?!?! what could it be and what do i do to get it fixed? it is a GE topload and i have no idea what the model number is!
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you say it drain, but sometimes it won't spin,this could be your filter if it is blocked these new machines can sence it and won't let the machine spin easyest thing check your filter,you never know might be that simple
check the Lid safety switch, if its shorted the spin cycle won't work, so your left with wet clothes ,, you can jumper the 2 wires together to test the switch , if that makes the cycle work, Replace that switch
HI, the smell is coming from the pump housing. the pump impeller may have slipped of the drive stud, in return, jamming itself in side the housing. this will cause the pump to burn out. Check the following before you replace the pump.
1. Check to see if there's something stuck inside the pump or the drain
hose connected to the pump (pump is usually located at the bottom
and towards the back of the washing machine).
Check the washer motor. Make sure that the motor is getting correct voltage and is working and spinning when you turn it on. It sounds like the motor is bad. You can remove the back cover to get to the motor to check it out
you may want to inspect the bottom part and see if it still uses fan belt. it could be that the belt is loose and the motor is spinning but can not drive the transmission. so the rubber burning smell is coming from the slipping belt.
the solution is to tighten the belt or replace it if necessary.
I am sorry to say that you WILL need a tech to come out and service this unit. From what you are telling me it is either a dead short in the motor, OR one of the conntections got wet and cause a short. BUT I would put my money on the motor, since this is a direct drive unit. Sorry