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I have 3 problems 2 fix on norton 360 when i try 2 fix it comes up live update failed

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  • Vincent Wright
    Vincent Wright May 11, 2010

    Hello bullethol,

    Are you current on your activation?



    - Vincent

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  • 253 Answers

Re-install the program....and check the internet connection!

Posted on Nov 22, 2008

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1 Answer

Norton not working properly


Uninstall Norton's, and if you have the installation disk Reinstall it. Personally Norton's is a pain in the A.., there are alot of other quirks with Nortons that you will find out about. Try changing your Anti-Virus and watch your problems disappear. Good Luck.

Oct 28, 2008 | HP Pavilion a305w (DM181AR) PC Desktop

1 Answer

I have norton 2008,and it used to work well.But now i try to live update it but everytime it says failed to find update and today its worst i cant even open my norton.Whats going on and what can i do


You may have let your updates get turned off and viruses have got in on you.
Norton hasn't been doing that great these days. You have to stay on top of your settings all the time to make sure there set to the highest level and your updates need to be checked regularly also.
You might try booting up in safemode and trying to reinstall from hard drive or repair it and see if this helps. If it lets you repair it go ahead and run a virus scan while in safemode. Although the last Norton I tried to run in safemode wouldn't work. You might try to repair it before you try safemode.
Go to the control panel and add & remove programs and click uninstall norton. It should give you the option to repair it. If it does run repair and see if it helps. If it does run updates immediately and then run a full system scan. Go into the settings and make sure you are set to the highest level of protection in Norton options and settings. I always set mine to repair and then delete if repair failed.
good luck.

Oct 27, 2008 | Computers & Internet

2 Answers

Where or how to get the update programme for Norton 360 which is advised while my subscription is current.


If your system has been set up right, you should be getting update regularly automatically but if not.. you may want to speak with a rep from Norton directly and they should be able to clarify thiings for you.. Here is a link to their service site http://www.tech24.com/html03_tech24_866-434-1660/

Good luck

Sep 23, 2008 | Computers & Internet

1 Answer

Norton live update


it should list an error when live update fails if so can u put this in.

Sep 11, 2008 | Computers & Internet

1 Answer

My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | Computers & Internet

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | Computers & Internet

1 Answer

Error 5 error LU1812 live update error 18 Have downloaded new version of norton 360 on sony va10 computer with windows vista and each time I try to update it does not complete because of these errors. ...


Download and run the LiveUpdate fix tool from Symantec HERE

After you run the fix tool, open Norton 360, click on the "Scans" link at the top of the window, choose "Comprehensive Scan" and then click the "Go" button This will take some time, but will thoroughly inspect your computer for infections

To address your other question regarding the LiveUpdate settings, you can change the configuration to use an HTTP proxy. To do so, please follow these steps.

1. Open the "Symantec LiveUpdate" Control Panel.

2. In the LiveUpdate Configuration window, click on the "HTTP" tab.

3. Click on the radio button that says "I want to customize my HTTP settings for LiveUpdate." Enter the information for your HTTP Proxy server, click the "Apply" button, and then click the "OK" button.

Please let me know if this process resolves the issue you are having with LiveUpdate. Also, if the scan finds any infections, please let me know what is found.

May 04, 2008 | Computers & Internet

1 Answer

I have bought and downloaded Norton 360 but the program can not contact live update the time period of trying is 12:30 to 1435 03/April /2008 ( incase your sever is down?)


since youve downloaded the product, i advise you to update your norton at least once a week.

whenever you encounter that the program cannot be updated, try to wait for 2 hours or so,

the server is never down, updates are always up! and new definitions are being made as we speak.

you can also go to symantec.com for manual updates. go to the search bar on the top right and search for intelligent updater.

thanks for using fixya

Apr 03, 2008 | Computers & Internet

2 Answers

LuComServer_3_4.exe running in background slows system down and uses 90 % of processor time after startup.


u need this software or not.
if not then is this virus activity?
reply me try my best to give u solution.

Apr 03, 2008 | Computers & Internet

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