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Problem for Sony Cyber-shot DSC-H2 Digital Camera

The button used to snap a picture came off.

By bridezilla on Dec 24, 2006

" "

During my trip home for Christmas, the small silver button on the top right (the one used to take pictures) popped off. I have the silver button and a small spring that was underneath it... but they will not go back into place and stay. I got the camera in August from Best Buy and they have a 14 day policy - told me to contact Sony.

What are my options? Thanks

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Same Problem

Jan 11, 2009

- I had the same problem and i fixed it with a local vendor.
Now what is happening is i am able to take pictures without any issues. But there is no half-way-down press now. A single press down will get you the picture. But in the user manual it is said that we should not do a full press. Always we have to use a half-press. Is there any issues if i am unable to do the half-press? Please respond. - sunilkumarpv

Sep 23, 2008

- I have a Sony Cybershot DSC-H2 and my shutter button came off too. I don't know how to fix it or where to get it fixed. when it came off i kind of just stuck it in there and it sort of worked but it kept falling off. but then when i tried it again i think somehow the inside what ever the button is pressing on got stuck b.c now it won't click and take a picture. and i didn't find a spring that came out. it was just the button. what should i do?!!!

-bren- brenreng

Jul 13, 2008

- The button I take pictures with came off. I am using a toothpick now to take pictures. I really need to get this fixed. Please help!- Guest

Jun 18, 2008

- My button came a couple of months ago, but I didn't have the spring, was able to use it for awhile by holding the button on, but that eventually quit working then I lost the button. Seems it will be cheaper to by a different camera, certainly not another Sony after learning many have had the same problem.- Guest

May 11, 2008

- I had the same problem 2 days ago. Have had my DSC-H2 for 13 months-1 month past the end of my Sony warranty. How convenient. I have the button and the spring. The parts will not just snap back on. I did fina a replacement part at Sears replacement parts online but have not called to order yet. It's sad that Sony wants $181 to fix a problem that may cost at best $5 for the plastic button and spring!- Guest

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Best Solution

posted on Nov 16, 2007

ScrapnGirl

Rank: Apprentice
Rating: 93%, 10 votes

There's a more detailed description on how to replace this on DSC-H1 section of this website. The replacement part and procedure, is basically, if not, the same. Just use care and caution!

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Solution #2

posted on Jan 19, 2008

bamachikkie

Rank: Apprentice
Rating: 82%, 5 votes

The release Assy # has been changed to X21083252 for the Shutter button replacement. Sony has the price currently listed at $18.61. No mention is made as to whether "how-to repair" instructions are included.

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Solution #3

posted on Dec 25, 2006

Arpi

Rank: Guru Sony

Expert
Rating: 87%, 671 votes

Hello Bridezilla,

you should contact Sony. The technical solution for above mentioned problem is the replacement of Release Assy, part number X21083251.

Best regards,
Arpad

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Solution #4

posted on Apr 07, 2008

Guest

Rank: Apprentice
Rating: 0%, 0 votes

mine also came off, and i used a screw from my computer (the ones that hold the chassis together) and i've just pushed it in and twisted it a bit. it still didn't come off and works splendid.

Solution #5

posted on Jul 20, 2009

darntoothysa

Rank: Wiz Sony

Expert
Rating: 85%, 133 votes

Don't throw your Sony Cyber-Shot camera away!

We found a website who has created an entire comprehensive photo instructions for the Sony Cyber-Shot DSC-H Series Shutter Button Installation.

They also have the Sony Cyber-Shot DSC-H9 Shutter Button Installation Instructions as well!

Please note that we STRONGLY recommend using a flash discharger. This is for your safety and also for your camera's safety.

Hope this helps to get your camera working and start capturing memories again!

Comments:

Jul 24, 2009

- Hi, if you do a google search for 'sony shutter button repair' you will find sites that will help you! Here is a link for that search on google:

http://www.google.com/search?source=ig&hl=en&rlz=&=&q=sony+shutter+button+repair

And here is a blog that shows you how to do the installation:

http://hseriesshutterbutton.com/

Enjoy!

Thomas, Darntoothysam

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Solution #6

posted on May 30, 2008

sorinede

Rank: Apprentice
Rating: 0%, 0 votes

hello, a friend of mine has give to me this camera ,with this problem.
I have fix it very ease ,by putting a litle bit of glue on two pieces .
the shutter button was workig again like the first time but it came a new problem: the camera w'ont to turn on.
when i push the power button the green led is lit, the red led is lit(??) and i heard a short bip and that"s all.
Can anyone help me??

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Solution #7

posted on Jun 05, 2007

Guest

Rank: Apprentice
Rating: 0%, 0 votes

Hi, Is it an involved process to replace this part - the shutter switch in the DSC-H2? Is it replaced from outside just by removing the piece of plastic cover around it or the camera has to come apart fully starting from behind (total dis-assembly) as shown in the repair manual? I guess and hope it is a simple procedure replacing the button. Please respond.

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10 Other Users Have The Same Problem - Continued

Comment by GinaS1, posted on Apr 26, 2008

I have the same problem. The shuttter button came off. I called Sony and they wante $181 to fix it. Said that there was not a recall, but there should be!! I had a problem with a Cannon video camera, found out about it and they repaired it for free. Obviously, Sony knows about this and is choosing to not sevice a defective camera. I can say that Canon did support their product so I will think twice about buying a Sony product.

Comment by olariasm, posted on Apr 18, 2008

I had the same problem last night...but I have taken more than 20,000 photos with my DSC-H2, it's a year and a half old...I didn't drop ir or shake it, it just popped of...I found the silver button but not the spring... =o(

Comment by Guest, posted on Mar 09, 2008

I need yhe shutter button for X21083251 dsc-g2

Comment by yoyopa, posted on Jan 10, 2008

The silver button came off, but I did not see a spring. (I was not actually there when it happened; this camera is used by my Journalism students for the school paper.)

Could surely use some advice that saved a repair bill, since it would come out of our line item from ad sales, bake sales, etc. (If you feel the urge to pull out a very small violin . . . go right ahead . . . ) Thanks----Ted

Comment by ashyam, posted on Nov 17, 2007

i too have the exact same problem...have got my camera, with the button and spring separated from the cam....i tried to put the spring and the button(that i use to press for taking the pic) it din't fit in !! don't know what to do

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