It sounds like the audio cable from the DVD drive may be loose or damaged. Did you wall mount the TV and this is when the problem started or has it always been like this? If its under warranty, contact the helpline on 0871 2000 463, be warned, if its becuase the cable is damaged by a wall mounting screw, its clearly evident and they will charge for repair.
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No,tv internal DVD player are not on sale by itself as a seperate unit,only can buy it from the tv corporations themselves and it not cheap and have to have experience to putting it in into the tv internal tv itself.The tv internal DVD player now,could be the laser eye data reader have problems reading mp3 and mp4 files on the DVD disc,which are video files.Now tries to play more than one DVD movies dic,tries like to play like 5 to 6 original DVD movies.One disc don't play tries another DVD disc.Tries this might forcing the laser eye reader to read DVD dics again and than might fix it to read video files again.Or just buy an external DVD player hook it up to the tv and play DVD disc on to the tv video modes.DVD players external devices are really cheap these day,like can buy new one for $40.
Try connecting earphones or headphones to the 3.5mm Headphone socket on the TV and check this works correctly, i.e hear TV when watching TV, hear DVD when watching a DVD etc.
If all is OK, purchase a 3.5mm Jack to L/R Audio/Phono cable. Connect the 3.5mm jack in to the headphone socket on the TV and connect the red/white phone ends to the 5.1 surround system.
It should solve it. SCART out is not always live in all sources so is not a reliable way to connect.
i have same problem with vcr , all mecahnism ok but dvd ok but vcr does not work all mechanism ok beccause i check manul its and are ok let me know if you knw somethins , in your case chech manual it open the dvd internal and check for work manual . wilfred
You might've done this already, but first I would try the "Magic Focus" The button can be found all the way to the left of the buttons panel on the tv itself. If that has no effect, try playing around with the settings within the tv. Click menu on the remote and see what happens when you try settings like color, balance, and contrast.