Question about Lexmark X5250 All-In-One InkJet Printer

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Printer installed & ready but wont print

I have a lexmark x5250 (all in one)

everything seems to be plugged up/installed correctly. im running on Vista if that helps....

in the control panel under printers, it show it as installed & default & has the little green check mark. so there seems to be no problem. it copies & scans just fine! it prints the maintenance pages. (like clean nozzles & aligment)

but it wont print the test page! and it will not print anything that i send to it at all! nothing! nothing off the internet! i have microsoft works and it will not print any document from there either.

i select print from the file drop meny & nothing happens... the little printer status icon comes up at the bottom task bar but it says no items pending. and when i click print from the menu the window pops up & everything and it shows the lexmark there and is check with the little green check mark?

i just spend $50 on new ink cartridges! please help me! im a student who needs her printer! why isnt it working?????

thanks in advance!

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Found solution: driver software had an error while installing & only installed half the proper software. i had to uninstall the lexmark 5200 serious software completely & download it again from the lexmark website.
i talked to the lexmark customer service live chat line on their website & found out what the problem was. they are very helpful, i highly recommend using it if you have a problem with your lexmark product!

pretty simple solution, its just a little time consuming.

Posted on Nov 23, 2008

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